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Google Rating

4.9

Based on 2747 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Damien Kington

03:36 01 Feb 26

Very professional and attentive

Randy Wright

19:19 31 Jan 26

OK , thanks. I couldn't figure out how to do this. Gerald did a thorough, excellent job finding the leak, taking pictures and capping off the lines. As well as removing the drinking fountain that was the cause of the water leak. We appreciate Lanz great , prompt service. Thanks again Gerald !

secox0

23:00 29 Jan 26

Fast service and quick installation of a new main sump pump

Levelta Jenkins

21:15 29 Jan 26

Steve Orenic

19:49 29 Jan 26

Renee Seymour

19:24 29 Jan 26

Great service and prices. Going to use them for A/C and plumbing too. Signed up for their annual membership.

Joel Frazier

19:08 29 Jan 26

Our furnace died in the middle of a run of freezing temperatures, and Lanz found a way to move our installation forward almost a week, so that we weren't without heat. Cheers!

Julia Henebry

18:40 29 Jan 26

My technician, Boston, was helpful and knowledgeable.

Davenport

15:59 29 Jan 26

Quick and professional. Had me going in just a few minutes. They know their stuff.

Sheryl Dyck

00:47 29 Jan 26

I called Lanz about my sump pump that was running once in a while. I was given an appointment. Before the appointment the technician called me. He reassured me that this was normal for my HVAC System, thus saving me the fee for the job.

Leslie Webb

00:38 29 Jan 26

My furnace was not functioning properly since Saturday, I initially had another company come to my home to fix the issue, they had to come twice and they still couldn’t find the problem, they wanted me to install a new thermostat even though they said they weren’t sure that would fix the problem! That was last night. I realized I needed a company that could really handle this and not leave me hanging like they did. I called lanz this morning, they sent me a wonderful person, Greg that was able to diagnose the problem, went and got the new part and installed it and now I am nice and warm in my home. I immediately signed up with lanz to now do the maintenance on the furnace and a/c system and the plumbing. It’s a really good feeling to have peace of mind and heat!!Thank you so much Greg and Lanz !!

Caroline L

23:32 28 Jan 26

It was easy to get an appointment and we were able to fix the issue even though they don’t specialize in appliances. They came on time and it was very helpful.

Steve O'Byrne

20:17 28 Jan 26

Workers arrived on time and did a great job

ciera poole

18:33 28 Jan 26

Jacob Hughes

00:16 28 Jan 26

Lanz is the best. We had fantastic emergency service when our furnace went out on a Sunday. Jeremy was professional, kind, fast, and went the extra mile.

Megan Noel

22:24 27 Jan 26

Cannot recommend Lanz enough and thank them enough for their speedy speedy service today when a pipe broke in my kitchen, home alone with my baby and water flooding my kitchen and basement, they were there within 30 minutes and got to the problem and fixed it so quick. Even gave some love to my dog. So appreciate them helping and will continue to call them service.

Pam Martin

19:55 27 Jan 26

Holden took the time to answer all of my questions. Appreciate his expertise.

Tabbatha Reeder

19:53 27 Jan 26

Always a great experience. Very professional very kind. Very informative. I had to come out for an emergency visit and walked us through on what to do and so far the furnace is still working. I highly recommend Lanz

Courtney “Cat” Segota

18:33 27 Jan 26

Gregory Khachaturian

17:19 27 Jan 26

Nicholas Jackson

15:37 27 Jan 26

On time, friendly, efficient.

Amy Skillings

17:11 26 Jan 26

I had a wonderful experience with Lanz. I called them in January 2026 due to my furnace not blowing out heat after the snow storm. I received a return call promptly and a technician (Will) was at my house in 45 minutes. After a thorough inspection, Will had identified the issue and worked diligently to fix it. His work included having to go in the crawl space under the house (in ridiculous temperatures) as well as work on the drain line of the actual furnace. Will ensured the furnace was functioning correctly before leaving. Additionally, Will collaborated with the office to find the best long term solution and walked me through what that process would look like, offering various options and explaining what each option would look like. Everything was clearly explained to me and I could not be more happy with the service I received.

Pat Bonnell

17:24 23 Jan 26

These guys are just the best! I’m old and live alone. They answer all my questions and share any incite they have. They’re also personable and polite.

Alexander Gray

19:21 22 Jan 26

Tony was very helpful and pleasant to work with.

Kimberly Helms

01:55 21 Jan 26

Excellent Tech. Very knowledgeable and professional. Went with the Maintenance program all because of him. Thank you!!

Sharon Knoke

16:47 20 Jan 26

Jo repaired two of my toilets. He was very professional and personable, did a great job. I have used Lanz several times in the past and have always been very satisfied with their work!

Jess Morrell

14:46 20 Jan 26

Lanz responded quickly and resolved the sewer issue that same day. Definitely will use them in the future!

Richard Swain

19:15 19 Jan 26

Direct information, Courtious manner and efficient work. Thank you Kyle

Randy Richmond

18:58 19 Jan 26

Geraold did a great job!!!

Ed Mehnert

18:11 18 Jan 26

We had Lanz replace our furnace & AC in January. Our old furnace was failing due to a circuit board issue. Ty gave us an estimate for several different levels of Trane equipment. He even went into our crawl space to check the condition of our 40-year duct work. We selected Lanz because we wanted Trane equipment (very highly rated by Consumer Reports) and felt comfortable with the quality of Lanz' people. Our furnace failed 36 hours before the install date. I wanted to verify the install date, so I contacted Ty. He said they might be able to coax my old furnace back to life. Ty and Wes stopped by and revived our old furnace, so we were comfortable on a 20 deg F night. The install went smoothly and the new equipment looks great in our mud room. Lanz even noticed a poor connection on our hot water exhaust pipe and fixed it! Top quality service, thanks!

Adam Davis

12:42 18 Jan 26

Greg Mills

23:09 17 Jan 26

Very pleased with their service

James Zielinski

22:43 16 Jan 26

Huge thank you to Lanz for the incredible service and such an amazing upgrade to our home! We had a brand-new HVAC system and water heater installed, and the entire experience was outstanding. The team was friendly, professional, and communicated every step of the way. Top-notch customer service from start to finish — I highly recommend Lanz!

Gregory Campbell

20:42 16 Jan 26

These guys are amazing, came out quickly fixed everything that my parents had wrong. Lanz really works with the customer and bends over backwards to get the job done quickly. Highly recommend this company

Paula Akins

22:31 15 Jan 26

Patrick Floyd

21:55 15 Jan 26

Amazing service.

J R

15:51 15 Jan 26

Always fast, knowledgeable, and professional! Bailed us out on more than one occasion. Will use them for the foreseeable future for all our plumping needs. Kyle and Liam (1-9-26) were great!

Quaker Warwick

22:52 14 Jan 26

Shannon, Holden and the other gentleman are all my angels!! They fixed my issue in half an hour, and were kind, efficient and neat. Thank you

Phyl g

17:43 14 Jan 26

Debra Karplus

15:00 14 Jan 26

Good job

Charles Ragona

00:18 14 Jan 26

Repair tech was at the house in 20min after hours. Diagnosed problem fixed it in less then 30 min. He wore shoe covering and was very professional.

Thomas Siwe

02:30 13 Jan 26

Elizabeth Lewin

19:52 12 Jan 26

My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.

Richard Lampman

15:16 10 Jan 26

I purchased the higher level service contract and Lanz has been great about notifying me about time for furnace and plumbing checkup. Service people are excellent and take the time to talk to you about options. Feels like friends coming over to help.

Jennifer Mason

23:00 07 Jan 26

Lanz did an incredible job on our project! They provided expert advice, excellent customer service, efficient scheduling, and a skilled technician. I highly recommend Lanz to all future customers. We are already scheduling our next home improvement/repair project with them. Thank You Lanz!

Betty Finney

17:49 07 Jan 26

Great service as always. Technicians were very polite, efficient and answered all my questions. I would recommend Lanz to anyone who needs the services they provide.

Dennis

00:37 07 Jan 26

Had the sewer line cleaned did good job didn't really care for the $79 dispatch fee

Beth Hoedebecke

20:32 06 Jan 26

I called and technicians were dispatched very quickly. They were friendly and helpful. They fixed my issue and thanked me for calling.

George Niehoff

22:40 05 Jan 26

We have been using Lanz for years. They are the only hvac/plumbing company we use. Communication is always excellent. Technicians are very professional and knowledgeable. We recommend them to everyone.

Jeffrey Carr

18:35 05 Jan 26

The man did fine work, no extra problems but offered an estimate of what could be done if needed. Recommended!

Chris Hopper

22:28 02 Jan 26

Very pleased with service thank you

Alison Anders

22:55 01 Jan 26

Fast and helpful. Took the time to explain how things worked. Strongly recommend.

Jonathan Freund

17:27 01 Jan 26

Shelby Fawver

16:09 01 Jan 26

The Lanz team came to my house with in 18 hours of calling them. Came on time and took just about an hour to fix my water heater. Great service.

Geoffrey Herman

20:58 31 Dec 25

Brian Lauthen

20:54 31 Dec 25

Natalya Matatov

18:50 31 Dec 25

Quick, precised quality work was done. Very good information was given about the issues we had.

Cindy Milazzo

02:03 31 Dec 25

A lifesaver!They explained everything, efficient, and very responsive to our emergency!

Yvonne Teal

19:28 30 Dec 25

Ron is very professional. Heexplained everything. Found the problem and fixed it.

Barry Steele

01:34 30 Dec 25

Called back right away. Was here in an hour from 30 minutes away. Did his job perfectly and was very polite

Gwen Laguda

15:44 29 Dec 25

Very professional people and they were able to address the problem on time with quick solution.

Donald Shane

13:33 29 Dec 25

We experienced a serious sewer backup on Christmas Eve, with a house full of people, and Lanz, Inc. came to our rescue. Their team was on-site for over three hours, working diligently until the problem was fully resolved. At no point did we feel rushed or dismissed—only reassured.I want to give special recognition to Holden Yates, who truly went above and beyond. Coming out on Christmas Eve meant a real personal sacrifice, and his professionalism, calm demeanor, and determination made an incredibly stressful situation manageable. He explained what was happening, stayed focused on the solution, and didn’t leave until the job was done right.It’s rare to find this level of commitment and service, especially during a holiday. We are extremely grateful and would not hesitate to recommend Lanz, Inc. to anyone in need of reliable, dedicated service—especially when it matters most.Thanks, again Lanz, Inc. and team!

Connor Yoder

22:35 25 Dec 25

Very up front about pricing. Knowledgeable and courteous in the home.

Tamra Gray

02:55 25 Dec 25

Great communication skills. Very informative when explaining the process.Very neat & tidy. Cleaned up very well after themselves.Thankyou!!

Ramnik Dholaria

21:36 24 Dec 25

Lanz provided great service to my Furnce and did through analysis and provided detail option with cost to replace with new one. Thank you.

Jini

00:25 24 Dec 25

Technician was quick to respond after hours and throughly explained costs prior to repair. Would highly recommend!!

Julie Stout

19:02 21 Dec 25

Dean Cavey

21:10 20 Dec 25

This was our annual HVAC inspection as well as the plumbing inspection. Chase was friendly and did a nice job with the HVAC. The plumber never introduced himself, never called in advance and had zero personality. He did the inspection but did not send a follow-up report. It seems that everything turned out fine though.

Andrew Graumlich

23:03 19 Dec 25

Last winter, they installed an ERV and a heat pump water heater. This winter Wes replaced my ancient gas furnace and A/C unit with a combination heat pump system with some rudimentary zone control. For the first time our top floor is neither too hot nor too cold. Great work. One step at a time, Lanz is turning our fixer-upper into a comfortable home.

Jennifer

17:27 19 Dec 25

Very efficient and professional. Great work!

Brandon M

17:51 18 Dec 25

Have used lanz multiple times throughout the years. Always hassle free and easy to work with and exceptional customer service.

Cheryl Masters

01:49 18 Dec 25

Will was here as scheduled. A coworker was also here to check the plumbing. I would like to say that Will was awesome. I've had problems with the filters causing a vibrating noise. I could fix it by buying a much cheaper filter. Will actually took the time and found out what was causing the vibration and fixed it!!! He didn't have to because it had nothing to do with filters or the heating unit. He fixed it!!! Now I am able to use the good filters you all provide and no annoying humming sound. He is outstanding.

Ross Wiberg

23:49 17 Dec 25

Malinda Frichtl

22:38 17 Dec 25

Our furnace wasn't working properly. They came the same day we called them. Our service guy was wonderful and explained everything very clearly.

Mary Vanmatre

17:08 17 Dec 25

On 12/16 We had Lanz crew of, Nic W. and Nic C. come out and do service on the new furnace and water heater they installed for us earlier this year plus, check all my plumbing. Didn't know that was part of the service but Very appreciated! They called before the scheduled appointment to see if they could come out early? Great! Furnace checked and cleaned, all faucets and drains checked. Got a detailed report on tests and operation. It even sounds smoother than before. Very good crew!Thanks guysMike

Thom

15:52 17 Dec 25

Very friendly and fast service. Knowledgeable!

Cody Gayhart

20:55 16 Dec 25

Shannon did a great job cleaning our main sewer line. I called around 4pm and he made to my place within a couple hours. Lanz is very professional and prompt. I even got a call when he was running behind to make sure I was aware of what was happening.

venu chennamaneni

19:39 16 Dec 25

Exceptional and prompt service. I appreciated that there was no extra charge, even during the weekend.

Ying Diao

16:47 16 Dec 25

Quickly identified the issues and shared knowledge and insights about the furnace as the repair work proceeds which is very helpful.

Lydia Wisegarver

15:14 16 Dec 25

Fast, friendly and knowledgeable service. And reasonably priced to boot.

Marc Judd

22:27 15 Dec 25

Wes and his 2 man crew showed up at 7 am on the coldest day of the year (-2). Removed old furnace and central air. Installed new Trane Hybrid (gas furnace/Heat Pump) combination system. By 3:30, they were finished (incredible speed and efficiency). The installation was beautiful…everything was done to perfection. They were very particular in cleaning up after themselves (Wes vacuumed the floors and swept the garage out). They hauled away the old furnace and a/c. Wes spent a good bit of time training us to use the high tech thermostat and the Trane app on my phone. Everything was professionally done…in short I highly recommend Lanz heating and cooling.

Viktor Gruev

21:57 15 Dec 25

Excellent service! Very good in troubleshooting my HVAC problem, fixed it and helped me maintaining/service my HVAC.

Eli Lichtblau

17:59 15 Dec 25

Frozen pipes led to leak, had someone by place before the afternoon to handle the repair and offer advice.

Chad Carpenter

15:51 15 Dec 25

Did a solid job with the installation. Will choose again!

GJ Pate

13:48 15 Dec 25

Chad Smith

20:51 14 Dec 25

Ryan Jones

18:08 14 Dec 25

Quick and fantastic service at a reasonable price. Came out early on a Sunday morning in freezing temperatures with an hours notice

Fadi Mikhail

21:23 13 Dec 25

Excellent service. Fast, polite, honest, knowledgeable, good price

Janelle Rear

18:10 13 Dec 25

David was super helpful with diagnosing my furnace issue and resolving it to the best of his ability!

Ritty Bago

16:00 13 Dec 25

There Techs are nice and polite and willing to listen to the clients on what there needs are. Nobody better in the business.

Tricia Scott

16:14 12 Dec 25

Great service, as always. Shout out to Victor, the technician; he was friendly and knowledgeable, quickly diagnosed the issue and had my furnace working again promptly. The tubing to the pressure sensor was clogged, and the burners wouldn't ignite, so it was cleaned out and the issue was resolved.

Barbara Burch

22:37 11 Dec 25

Received great service! It is very worth it to be on a monthly plan so you get prompt attention on a regular basis...before things break down!

Neldie Stone

20:35 11 Dec 25

Nathaniel Brantingham

20:28 11 Dec 25

Called with Heating down headed into a very cold weekend and they were SWAMPED. Said it would probably be the next morning before they could get someone out. It was looking to be a cold night. An hour later they called back saying they had a technician on their way! We were up and going shortly after. Thanks for squeezing me in! (Also did a great job with testing and diagnostics, and quick on the repair, very thorough)

randy stakeman

19:50 11 Dec 25

Labor to find a faulty part that is under warranty. Will pay another $175 to have new/replacement part installed. The outside mini-split unit froze up badly. The circuit board burnt from short circuiting.

Sydney Parkhe

16:58 11 Dec 25

Kurt came to look at our bedroom heating issue last week. After talking through all the options (upsizing ducts, mini split, etc) he looked at the furnace, found a tiny, very high, out of reach louvre handle to the upstairs main. It was almost closed! Got it flipped open and our bedroom has been a good 5+ degrees warmer consistently!Appreciate him being honest and seeing if this would work. He chose to show me, and didnt down play the louvre or try to up sell us.His genuine care and trying the simplest thing first will have us coming back to Lanz for our future needs and big future replacements!

Daddy Romson How To

19:29 10 Dec 25

Tony and Liam did our December Furnace and Plumbing Maintenance. Great attitude and punctuality. Keep it up guys!

Tamara Migut

18:30 10 Dec 25

The maintenance team was quick and efficient I always feel like Lanz has a very fair business practice and never feel pressured into anything.

Bob RP

16:42 10 Dec 25

Nick and Sam were thorough with their work and pleasant to talk to.

National Enquirer

11:20 10 Dec 25

Service call for hvac, less than one hour. Price was high and he said it was for 1.5 hrs. When questioned, he said 30 min was for travel time. This is on top of what they charge for “service call” of $85. When asked if this wasn’t for travel fees, apparently it is not. I called the office who promised a call back which never happened. Very high fees for just tinkering with blower motor and adjusting some vents.

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