Expert HVAC, Plumbing, and Underground Solutions for the Champaign, IL, Area

Google Rating

4.9

Based on 2249 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Don McBride

00:06 07 Dec 24

I had a weird intermittent problem with my furnace that only happened under very specific conditions. I called Lanz and asked if someone could come take a look. The service tech (Greg Weitekamp) performed routine maintenace and began troubleshooting. He asked if he could take a look at the ventilation pipes going through the attic. He identified an exhaust ventilation issue within 10 seconds of being in the attic. He proceeded to remedy the problem and upon completion, tested the unit to ensure everything was operating as intended. The ventilation pipe was installed over ten years ago and had been missed by a few home inspectors. Greg handled the repair with ease and urgency. He really went above and beyond in my opinion and represented his employer well during this visit. After talking to Greg about routine maintenance and how I should handle everything in the future he suggested that I sign up for a maintenance plan, which I did. I look forward to future visits from Lanz and thank Greg for his time and effort! I highly recommend Lanz to anyone needing routine maintenance and/or help with an outage.

Deena Reed

22:39 06 Dec 24

E J

15:29 06 Dec 24

Fast and efficient maintenance service on the furnace.

rlnv4

03:01 06 Dec 24

Dorcas Hamilton

23:15 05 Dec 24

The technician was efficient and friendly. I was very happy with him

Don Eisenmenger9

22:23 05 Dec 24

Matt was very professional and helpful in explaining why the furnace quit working and thorough making sure the issue was fixed.

mjrrjr0611

20:48 05 Dec 24

Tanya Williams

16:08 05 Dec 24

We had Shannon come out right after the holiday and help with a clogged drain. He was able to take care of us and give us great advice to help with the issue in the future. We had such a quick response from our call and excellent service!! Just wanted to say thank for your service!

Keith Frerichs

22:01 04 Dec 24

Guys were awesome. Very professional. Answered all questions. Will definitely use again.

David Adkisson

18:15 04 Dec 24

I had a furnace tune up and plumbing, maintenance done. Both technicians were very thorough and explained everything every step of the way. I would highly recommend Lanz.

Royd Amias

05:13 04 Dec 24

There was an unexpected issue after the replacement of a water meter to my house. We needed a fix quick, and Lanz was able to get here and get it taken care of same day. Even with a full schedule they understood the inconvenience of my situation. They sent us a really knowledgeable plumber that did a great quality job.

Cindy Cox

19:49 03 Dec 24

I wish I could give them 10 stars 🌟 they fixed my heater in no time and were so kind and efficient. I can confidently say I will refer others to use them. Drew really knows his stuff,thank you and God bless all the good you all do at Lanz!

Kennedy Marlow

22:58 02 Dec 24

3rd time with Lanz, and he (Shannon(Shaun?)) was amazing. Found the issue, explained it well to my husband who was home (I was at work) and detailed the solution. It was affordable service, and he was so knowledgeable and gave helpful tips and preventing the issue in the future. And this is getting us in right after the holidays when the pipe/sewer issue reared its head on Thanksgiving itself, to which they offered emergency service at no additional cost if we'd needed. 5/5 will be calling again! =)

Synthia Sydnor

14:52 30 Nov 24

Had basement sump pump line buried. The whole process was speedy and of highest quality. Estimate and explanations before and after were professional and clear.

Denise Woods

04:14 30 Nov 24

Very reliable, and thorough. Reasonable prices

Nick Bonanno

00:15 29 Nov 24

Great experience with Lanz - was recommended to work with them by a neighbor. Had a backup, and the team was able to locate our clean out, rod some roots, and send us a video after for our reference. Couldn’t have been happier with them!

Samantha Steelman

21:56 27 Nov 24

Katie Stafford

19:13 27 Nov 24

Easy scheduling and they were able to replace my sump pump on the first visit.

Craig Stockman

01:34 27 Nov 24

LANZ reached out to me after I wrote my original review down below. They didn’t have to, but I appreciated their effort to re-look over my billing.They felt it was indeed a little overpriced, so they are going to send me a partial refund for the total I paid.I am very impressed by this, because most companies bill someone and that’s it.So for them to care enough about my feeling and make it right, is much appreciated. Thank you LANZ Plumbing and Heating.I think LANZ does a good job with plumbing, and I know inflation is terrible, but I was charged $452 for 20 minutes of work on my kitchen leaking pipes (vent repair). That seems way overpriced!

Robert Larson

16:54 26 Nov 24

laura vavrin

19:10 23 Nov 24

Michael Spear

16:35 22 Nov 24

Arrived on time and completed the job like pros

Sheryl Ward

22:00 21 Nov 24

The men that were very thorough, personable and professional! Very knowledgeable and they were in and out in no time. I will definitely use Lanz again if we need any HVAC!

Greg & Bonnie Swango

18:26 21 Nov 24

Great response time and our problems were fixed.

cliff redmon

17:07 20 Nov 24

I had pipes break and Austin called me back in a timely response. This was on a Sunday evening . Which is hard to get someone out. Austin evaluation of the problem and gave me options. He fixed the problem in no time and hauled away all the old c cvc pipe. It had become brittle and broke real easy.

Rex Hess

14:38 20 Nov 24

Boston Williams, the Plumbing Technician, had to redesign the plumbing for our kitchen and even after running into unexpected problems with the pipes in the wall, he did an excellent job. He made the pipes more efficient, saved space under the sink and was a very pleasant person to work with. Excellent job.

Jordan Landeck

18:21 19 Nov 24

Had such a great experience getting our air ducts cleaned before winter! We moved into our home over the summer after the same residents had lived in it for 50+ years and it was built in 1902. So we’re going through all our firsts. The gentleman who came was super helpful explaining everything and told us it probably hadn’t been done in 60+ years. Will be returning to Lanz next time we need this work done!!

David Compton

13:48 19 Nov 24

From the initial contact and service call through the visit and quote for a new furnace, Lanz representatives have been courteous and helpful. There is no hard selling; they walk you through the process and answer all questions and concerns. I couldn’t recommend Lanz more highly.

Faye Lesht

18:07 18 Nov 24

Very thorough work. Solved a problem that could have become very costly. Professional and timely and highly knowledgeable and skilled!!

Lynn Wiley

16:07 16 Nov 24

Fast professional service!!!! Technician was terrific and even had booties to cover his boots! Huzzah!

kip sullivan

03:59 14 Nov 24

These young men did a great job. Very professional. Answered any questions. Put up with me looking on. I’m impressed with their workmanship and following safety first protocol. Job well done.

William Sullivan

15:34 13 Nov 24

Great service. Wonderful problem solving by a young man named Boston. I have high regard for Lanz based on my experience with Boston.

Mary Malloch

22:04 12 Nov 24

We got a mini split heating and air conditioning unit from Lanz inc. Everyone I dealt with was very professional and kept me well informed every step of the way. It was a great experience and I will gladly recommend them. Above and beyond expectations.

Lori Choquette

20:39 09 Nov 24

Ryan Minard did a wonderful job of checking everything over and explaining what he did on both the check of our heating unit this winter and on his return visit to check out the AC. Lanz, Inc provides excellent service, knowledgeable salepeople, and work done well! Thank you!

Jessica Roedelbronn

13:59 08 Nov 24

We repeatedly use Lanz, because they have wonderful customer service and do a great job. Technicians are always outstanding.

Amelia Allen

17:13 05 Nov 24

Monica McCarthy

02:48 05 Nov 24

I called them with an emergency plumbing problem at noon on Saturday. Dirty water was backing up into our basement toilet and shower. I knew that meant the sewer line out to the city sewer was clogged. He came to the house within an hour. The plumber rodded out the line and fixed our problem. He saved us from a plumbing nightmare! Then on Monday a senior plumber went back to the house to double check the sewer line. Excellent service!

Jeffrey “Jeff” Moore

16:41 31 Oct 24

Professional and helpful inspection of a residential HVAC

que chae

17:50 29 Oct 24

Straightforward, honest work!

Ron Roberts

17:12 29 Oct 24

Greg the technician was very helpful, a true professional

John Bereta

01:22 27 Oct 24

Excellent Service. With in an hour Service was completely done. If Ever needed again..I will call Lanz Plumbing back to my home. THANK YOU 😊

Annette Goodrich

20:22 26 Oct 24

service was on time, friendly and very informative.

Derek Winstanley

20:31 25 Oct 24

Installed a cap on an abandoned water line. Excellent and quick service.

Vee Sitton

16:39 25 Oct 24

Lanz came out for a second opinion that I desperately needed. The sewer drain cleaning went fine and was done right away. Very happy with that part of my work that needs to be done.

Amber Woodcock

16:24 25 Oct 24

Our tech came out 10/23 to replace our burners in our furnace, had to come back for another concern the next day and was very detailed and polite

Mary Pruitt

23:27 23 Oct 24

It was great. Second time I have used Lanz and will always call them. Greg is awesome.

Tony Hume

16:59 23 Oct 24

Very professional and completed service in a timely manner.

Sam Burdette

20:10 22 Oct 24

Great experience. Came on time, explained things clearly. Would recommend!

Rachel Owen

19:27 21 Oct 24

Very responsive. Easy to work with. Reasonable pricing.

Dwayne Cooper

02:44 18 Oct 24

Matthew explained and solved the problem thoroughly

Andrea Ritchie

14:45 16 Oct 24

Victor was a true professional. Very knowledgeable and courteous. Always impressed and pleased with Lanz!

W, Chris

18:47 14 Oct 24

Lanz delivered everything that they promised they would. The techs were timely and professional. I would call them again if I ever need a plumber.

Dana Fox

15:26 14 Oct 24

No complaints. Tech was very professional, friendly, and answered all questions I had for him. Will use again.

Taylor Pasquale

15:02 14 Oct 24

Anne Adams

22:38 11 Oct 24

Rob Siedenburg

20:05 10 Oct 24

Butch came earlier than scheduled (yay!) and completed the installation of two mew faucets to feed water to the new washing machine. He did a great, professional job.

Craig Keeler (Repeat)

13:51 10 Oct 24

Nice guy.

Donald Kaap

21:51 09 Oct 24

Excellent knowledge and skill at finding and correcting the problem! Plus the quick response.Thank you.

Garrett Wallace

15:55 05 Oct 24

We needed some shut off valves replaced under our bathroom sink. The plumbers from Lanz arrived on time and got the job done efficiently. Would definitely recommend Lanz for repairs and maintenance

Karen Foster

22:59 04 Oct 24

Excellent job, very professional. We are staying with them for our furnace needs.

Rebecca Lanting

18:13 04 Oct 24

I have lanz out almost every fall for a check of my system. They do excellent thorough work. Prices are very reasonable.

Daneline Almonord

15:32 04 Oct 24

Victor took care of the heating issue and explained everything to me. He was very professional and knowledgeable about his work. I will definitely recommend your company to anyone who needs your services. Thanks again

jeff Wendling

04:10 02 Oct 24

My saleman, Micheal Savage was not only a great salesman but an even better person! Lanz did a great job!

Susan Thompson

22:44 01 Oct 24

Janna and Tom Hagensick

17:08 01 Oct 24

Shannon was efficient, effective and professional. We couldn’t ask for better service. Thank you!

James Little

01:16 30 Sep 24

Friday morning we woke up to no hot water. The water heater was not working. It's electric and it had power to it so I knew it was the heating element or the thermostat. I called land and they had a technician out at 4 that afternoon to diagnos the problem. The water heater needed to be drained and that takes time so the technician left to get the parts it needed and came back on Saturday to fix the problem. If you need good affordable plumber service call Lanz plumbing Heating and ac. You won't be disappointed.

Amy S.

14:45 29 Sep 24

Gaylene Amorasak

15:31 27 Sep 24

Timely, courteous, professional, and above all it’s fixed!

Steven Fifarek

19:06 26 Sep 24

Duronda campbell

13:45 25 Sep 24

Buck Was on time courteous quickly took care of my hot water heater. Friendly and efficient. Thank you very much. Great experience

Tom Lord

22:35 24 Sep 24

Karen Remo

20:02 23 Sep 24

Shannon Valentine did a great job finding the root cause of our plumbing issue. He explained it thoroughly and fixed what was needed to get our tub and toilet running again. He also pointed out a separate issue we weren't aware of. We'll definitely be calling Lanz again based on the great customer service experience we had with Shannon. He's professional, honest and very knowledgeable with his line of work. Thank you Shannon!

Ward McDonald

16:47 23 Sep 24

Caleb was thorough, professional and personable. Thank you.

Douglas Vandenburgh

12:40 23 Sep 24

They got my AC working again real fast on a holiday. Top notch service.

Rachel Vellenga

15:26 20 Sep 24

Very professional, punctual and gave the cost before proceeding. Was able to schedule the job very quickly! Would definitely use again!

Daniel Mortland

14:37 20 Sep 24

Very professional. Very pleasant. Problem was fixed as soon as possible.

George Cook

20:00 12 Sep 24

The Lanz Plumbing staff were responsive, professional, knowledgeable and careful in their work. I will continue to call them in the future.

Rachel Roessler

22:32 10 Sep 24

Same day service. Friendly techs. Explained all the necessary fixes and their cost before repairs were completed. Sent several techs so they could get the work done faster. Happy!

Alex Hodges

19:21 10 Sep 24

Top notch service! Explained everything in detail and I’m very happy with my service!

Leslie Neitzel

21:32 09 Sep 24

Repair person arrived during the scheduled window and called ahead to confirm. Job was completed and area was cleaned up.

Mike Clapper

23:15 05 Sep 24

Same day service for a small AC problem. Courteous and fully explained the issue. Will call them again.

Rose Moen

20:44 03 Sep 24

Great Company

Christopher DeSouza

15:16 03 Sep 24

Job was done professionally and quickly. Tried several other plumbers but couldn’t even get through. Lana answered right away and set up a service call the next day. couldn’t be happier

Stone Soup Tickets

01:12 02 Sep 24

Excellent service by Jaylin on a Sunday night of a holiday weekend. Arrived exactly at the time he said he would, efficiently fixed the problem in a matter of minutes. Highly recommend!

Barbara Anderson

00:44 02 Sep 24

Lois McConomy

19:17 30 Aug 24

Boston was so professional and polite. He explained everything he did and showed before and after pictures. He was actually early (Boston called first to verify it would be okay with us) Their prices are very fair and they are timely in coming out. Additionally, he had necessary parts on the truck so he could do repairs on the spot. I Love this company!

Linda Jent

16:06 30 Aug 24

Shannon arrived on time. He was very professional and informed us right away what the cost would be, before he started to work. He worked very hard to locate the laterals and the second hatch off the septic tank. He had to dig through rock and did not complain at all. When he found a problem he kept us informed at all times and answered all questions. He tried another cutting rooter when the first wouldn’t go through to at least give us a way to temporarily fix the problem. I did not feel as if he was trying to trick us or add costly repairs that we didn’t need. I would highly recommend Lanz and their tech Shannon. Thank you!

Jada Burr

11:35 28 Aug 24

We got our ducts cleaned out on Monday and then our air was not working correctly after. I called Lanz Tuesday morning and Chase came out Tuesday evening. He communicated great and was able to fix the problem! Thank you Lanz and team for the great and helpful experience!

Reservations Manager

22:23 27 Aug 24

My daughter already uses Lanz and recommended them to my son when he moved to the area. He was busy so I scheduled the appointment and was present during the service call. Not only did they come for service the same morning I called but Matthew and the tech in training who accompanied him were perfect. They covered their shoes before coming in, they got to work quickly and solved the problem even quicker. They were respectful, efficient, and didn’t try to sell a new unit but replaced the needed components for a very reasonable price. Matthew explained everything in detail and made sure I understood the problem and the solution. Perfect is the best way I can explain this experience.

Amanda Stripens

18:08 27 Aug 24

Mercy and Verdell johnson

23:16 26 Aug 24

Fast dependable service. Excellent service and friendly knowledge technician

mark bronson

22:07 26 Aug 24

Travis did a good job repairing something that I had never seen before. I thought that the price was reasonable. I will be calling Lanz in the future if I have more problems

Bella Siena

19:07 26 Aug 24

Lanz Heating & Cooling performed my yearly A/C checkup today. Drew did an excellent job as always making sure my Trane is functioning properly. Highly recommend Lanz and their service techs! Drew and Lanz always does a great job! Gary

Sarah Fourez

17:43 26 Aug 24

Mason Dively

14:00 26 Aug 24

I can’t express enough what a great and comprehensive job Michael Savage and his team at Lanz did for us when our AC went out over the weekend. Michael knew a heatwave was coming and came out on a Sunday evening to assess the situation and give us some options to review. While this wasn’t a planned expense for us, he made it easy to understand the options and gave us some flexible choices to make. On top of it all, Michael was able to find a way to get us an appointment later that same week for the installation to get completed before the big heatwave struck! We couldn’t be happier with the great customer service and professional work that Lanz did - we highly recommend them for any of your HVAC needs!

Richard Griffet

19:12 25 Aug 24

They just want to persuade you to get all new unit put in without fixing the problem and not 100% sure but I think he was draining my refrigerant as he was supposed to be checking the level to make it look like I had other issues with the unit

Richard Jean

18:54 24 Aug 24

Pat Sharick

01:03 24 Aug 24

The technician was very nice and sympathetic to my situation where I only needed batteries replaced. We had a good conversation after an easy fix. My dog also got a long with him very well. Price was steep, however I know that the call was after hours.

Joe Gooding

20:20 23 Aug 24

Mark Zilis

20:20 23 Aug 24

Knowledgeable, efficient, & fast

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Air Conditioning We keep your home or business cool all summer with top-class AC services. From installation to repair and more, we have you covered.

Heating Services Never worry again about warming your home or business with our comprehensive heating services. We service heat pumps, furnaces, boilers, and more.

Plumbing Services Our expert plumbers make stubborn clogs and leaky pipes a thing of the past. Time for a remodel or whole-home repiping? We'll take care of it all for you.

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Our core values are at the heart of everything we do: honesty, integrity, innovation, teamwork, excellence, and development. We're proud to deliver efficient service that gets the job done right the first time, every time. We always put our customers first with honest and transparent pricing, exceptional communication, and the promise to only recommend services that we truly believe benefit you. Our commitment to excellence is always backed by a 100% satisfaction guarantee.

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