Monticello, IL

Customer is looking for a Drain Cleaning professional to camera their sump discharge. Arrived to camera potential broken footing tile Accessed through sump pit in basement under stairs Headed north first found break in tile about 20’ out found corrugated pipe due to new addition of house made it only 1’ around corner Located on north east corner of the house on new addition Came back headed south could not get around corner Located on south east corner of house in line with the front door Cleaned up work area Video is uploaded to Ridgid Connect

Customer is searching for Plumbers Near Me due to a leak under the sprayer in the kitchen. Upon arrival the technician began troubleshooting to locate the source of the leak. The technician found a hot/cold splitter leaking due to a bad gasket. Will need to call to order new splitter and will follow up tomorrow with availability on part. Was able to tighten along with using some plumbers grease to temporarily get leak to stop. Art: 217-840-9577 (call to get in building if Gary isn’t available) Returned 5/31/24 to replace gasket on sprayer in kitchen (south wall). Tested for leaks and proper operation. Everything is working as it should at this time.

Customer is looking for an HVAC contractor to do an air quality test and diagnose any leaks in the air ducts/HVAC system. Upon arrival the technician performed an AC maintenance, system is operating correctly. Checked for any sort of issues with HVAC system or ductwork that could be causing high VOC readings and customers allergies. Checked humidity levels in ductwork, blower condition, coil condition, what rooms return ductwork is in, and checked for leaks of refrigerant in evap coil. I did not notice anything out of the ordinary with the HVAC system, everything was operating correctly and clean. At this time I’d recommend getting an in duct Air Scrubber UV air purifier. Quote will be attached and this is a link to their website https://www.airscrubberbyaerus.com/ Customer is getting an environment test done by another company to identify what is in the air. The refrigerant the system uses is R-410a. Also recommend zoning for customer as upstairs is difficult to supply ai

I was called to fix a leaking outdoor faucet. Upon arrival, the customer explained the issue and I diagnosed it as a leaking wall hydrant. I cycled the wall hydrant on and off to make sure it wasn't an issue. The customer no longer wanted to replace the hydrant and explained how the vacuum breaker works. I rebuilt the wall hydrant and everything is working properly.

Customer is looking for a Plumber Near Me to diagnose a water heater issue. Arrived to diagnosis issue with the water heater. The customer stated the pilot assembly had been replaced 6 years ago and the water heater is 20 years old. The technician quoted repairs and replacement the customer chose to replace. The technician drained and disposed of existing water heater. Provided and installed a 40 gallon State natural gas water heater. Updated the water, gas, and exhaust piping. Restored the water service, removed air from the plumbing fixtures, verified operation, leak tested, cleaned work area.

Customer is looking for an Air Conditioning Repair technician to perform routine Spring maintenance on their A/C unit. Upon arrival the technician performed all necessary tests to complete the routine maintenance and everything was in good working order when the service was completed.

Customer is looking for Plumbers Near Me to perform annual RPZ testing. Upon arrival, the technician performed routine annual backflow test and provided results to the customer.

Customer is looking for a Plumber Near me for a backed up sink. rrived to backed up kitchen sink 5/16 20ft The reason for clog was food build and sludge in line and in crossover T in the cabinet Filled and dumped kitchen sink multiple times to ensure line was open Check for leaks no leaks at this time. Clean entire work area. Thank you for choosing lanz!

Customer was looking for an Air Conditioning Repair technician to perform routine Spring maintenance. Performed Cooling Maintenance, checked and cleaned system components. System is cooling well, all parts and components are in good working condition. No repairs or replacement parts are recommended at this time.

Customer was looking for an Air Conditioning Repair professional to perform routine A/C maintenance. Upon arrival, the technician performed A/C maintenance. Replaced air filter (customer provided). Cleared condensate drain. Inspected electrical components. Tightened electrical connections. Inspected air flow (1.07”). Inspected refrigerant charge. Cleaned condensing unit. See list for values.

Customer is looking for a Plumber Near Me to replace a faucet and tighten handles on a faucet. Upon arrival, shut off water. Replaced both shut offs to sink. Replaced old faucet with Delta chrome three piece faucet. Installed new supply lines. Secured all connections. Turned water back on. Cycled water through faucet and drain to verify there weren’t any leaks. No leaks were found. All working properly at this time. Returned 6/19/24 Removed and retightened handles on faucet that was just installed. Reassembled and verified that handles weren’t loose. Faucet is operational at this time.

Customer was looking for a Plumber Near Me to perform routine plumbing maintenance. The technician arrived to perform plumbing Checked all stools and shut offs= passed Checked all faucets no leaks= passed No sump pump No access for sewer line Performed water heater maintenance= passed Customer asked to check previous water line repair in crawl space no issues or leaks Thank you for choosing Lanz!!!

Customer was looking for an Air Conditioning Repair technician to perform routine A/C maintenance. Upon arrival the technician performed cooling maintenance. All system components were working properly. At this time the system is operating correctly.

Customer was looking for an Air Conditioning Repair person to perform routine maintenance on their A/C unit. Upon arrival the technician performed Ac maintenance on 6 yr old Rheem. Replaced filter 20x25x5. Coil is good. Remi halo good as well. Good temp split and static pressure. Cleaned the outside of the unit. Cap and Contactor good. High amps on start up. Installed pick 3 with hard start kit! Surge protector for ac and surge protector for furnace. System is cooling well with good refrigerant levels.

Customer is needing a plumber to perform routine Spring maintenance. Arrived for plumbing maintenance Checked all drains stops and toilets and found no issues Preformed maintenance on tankless water heater, pumped cleaner fluid for 45 minutes and flushed it out for 20 Temp kicked back up to 130 degrees post maintenance and there are no leaks or issues Tightened both kitchen faucet handles down because they were extremely loose

I arrived to perform plumbing maintenance. I checked all toilets and shutoffs, and they passed. I changed one fill valve on a toilet for $103. I checked all drains and they were good. I performed water heater maintenance on both units and they passed. I did not check the sump pump due to the size of the entrance, but the customer was okay with it. I cleaned the entire work area and there were no leaks.

Cooling paid Tune-up on a Trane XE 1000 air conditioner, 3 tons, built in 1991. R-22 refrigerant based system. Low temp rise was cause for concern. Replaced 20x25x5 filter. Upon inspection of outdoor unit, found coils very clogged with debris. Refrigerant pressures are slightly higher than expected, likely due to airflow restrictions at condensing unit. Compressor is over-amping at startup, but considering age and efficiency, this is to be expected. Cleaned and rinsed outdoor unit thoroughly and ensured working order upon completion of maintenance. Reassessed temperature split upon completion of maintenance to ensure working order. Upon completion of maintenance, temperature split improved to 18.5°. Everything in working order upon departure. Recommend preparing to replace AC or entire system based on age and efficiency. Cooling paid Tune-up on an Amana SEER 14 air conditioner, 2.5 tons. R-410A refrigerant. Good temp split, good airflow. Replaced 20x20x4 filter. All electrical sign

On arrival found wall hydrant out front by door off the 90 and load apart inside the closet. Cory states this happens every year. The technician put a shut off valve on there pressed a new 90 on let handyman on-site know everything should be good to go

Customer is in need of a plumber for a leak under their kitchen sink, one in the crawlspace and an AC drain backing up into the duct work. Came out due to possible condensate backup and because of a drain pipe leaking going into a cross fitting. Was able to cut out section of pipe going into cross and de-hub fitting. After dehubbing was able to couple in a new pipe (see attachments). Ran water for 5 minutes with no leaks. Examined evaporator coil and plenum in crawl space and found no signs of water “backing up” however I believe there could be a possible condensation issue; will have hvac tech come out next Tuesday between 8-12 to further diagnose and fix issue. No further issues at this time.

Conducted annual backflow testing on a reduced pressure zone (RPZ) assembly. Used a Midwest 830 backflow test kit to check valve operation. Verified proper relief valve discharge. Recorded test results and submitted to local water authority. Replaced worn rubber components and rechecked. Tagged device with current test date and results.

Performed camera drain inspection using RIDGID SeeSnake microReel. Inserted camera through cleanout, navigating 4-inch main line. Identified root intrusion at 35 feet. Marked surface location with paint. Recorded video for client review. Recommended hydro-jetting to clear roots and potential pipe relining to prevent future intrusions.

Customer is in need of a plumber as kitchen sink is clogged. Also noticing water pooling in middle of floor. Arrived to clogged kitchen sink. Removed left side sink trap to gain access. Rodded line to clear the blockage. Used 5/16 cable, 50 feet ran. Food caused the blockage. Had to run the line multiple times to fully clear the blockage. Reinstalled sink trap. Filled and drained sink multiple times to assure proper drainage. Cleaned work area and checked for leaks. Sent information to Underground for storm water work that needs to be looked at and rerouted.

Customer is in search of an HVAC technician to install a customer provided thermostat. Tech was asked to replace the thermostat with an eco bee thermostat that the customer has provided, tech was informed that the Trane thermostat would often need to reboot and struggled to reboot as well, tech informed the customer that they would not get as many benefits with the eco bee other than the Trane thermostat, but it was replaced regardless, tech wired stage 1 and 2 of cooling through the thermostat and ran a jumper wire in between w1 and w2, tech insured the system worked properly in cooling and informed the customer that a controller would have to be added for the humidifier, customer is going to wait to add one until another day

Commercial customer is in need of a plumber for multiple issues. Third stall in the men’s bathroom has a faulty shut off valve and no bolts in the toilet seat. Arrived to main sewer line backing up. No clean outs were found in the bathroom areas. Removed wall hung toilet to gain access. Rodded line to clear the blockage. 3/4 cable used 1/2R3 cutter 120 feet ran White paper towels caused blockage. Post cleaning camera inspection shows the line to have two minor dips but no other structural issues at this time. Camera also shows the line open and flowing to the city sewer. Wall hung toilet gasket was unusable. Retrieved a new one from the hardware store and replaced it. Reinstalled toilet. Caulked gap between wall and toilet to stop airflow Checked for leaks and cleaned work area. Job completion was slowed dramatically due to the restaurant being extremely busy. Third stall in the men’s bathroom has a faulty shut off valve and no bolts in the toilet seat

Customer is in need of a plumber to perform annual back flow testing. Performed yearly backflow test, see paperwork.