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Google Rating

4.9

Based on 2590 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

bob f

03:38 24 Oct 25

Joyce Baldwin

20:49 23 Oct 25

Professional and well qualified technician. Went above and beyond expected service.

Nancy Phalen

20:43 23 Oct 25

Nick and Sam were very thorough in checking everything out! Best investment ever and it's great to have our minds at ease. We highly recommend Lanz, inc! This was part of a maintenance agreement

Megan Sims

20:35 23 Oct 25

Jeremy was super nice and helpful!

Yan Han

19:22 23 Oct 25

Jane Clark

16:35 23 Oct 25

Professional, friendly, very impressed with the finished work.

Jeff W

15:14 23 Oct 25

I had a water leak under my home-on a slab. I had called a company I had been a customer for years and they would have been able to do it as planned. Unfortunately the way things went it was one obstacle after another and was going to be a huge mess.Not the fault of the first company, just one thing after another unexpected thing making a relatively simple job a real headache.I called Lanz and they eased my mind considerably just telling me what they could do. They had the needed equipment to bore under the foundation and run a new water line without tearing up far more of my yard. They did a great job, cleaned up better than expected and at a reasonable cost.I am quiet pleased with their work and do recommend them.

tim palmisano

20:52 22 Oct 25

I believe the tech's name was Vince....explained everything that was wrong with the system. Took pictures and showed me what he found. Very happy with his work, now we'll have Curt out tomorrow to look into a new furnace.

dale lipsey

20:28 22 Oct 25

AUSTIN & Boston are very customer service aware. This trait is rare today.

Jeff Goldberg

18:26 22 Oct 25

Semi annual check up

Steelman Hoffman

17:51 22 Oct 25

Always professional!!!

Sweta Shah

13:28 18 Oct 25

H EB

18:17 17 Oct 25

Team came to examine drain system following finding a leak and break in the sewer line in the basement. They then cleaned out the drain and scanned the entire run for blockage.

Karen Hogenboom

17:58 17 Oct 25

I had a heat pump installed yesterday. The crew was prompt and professional. I am very glad I could get this done promptly!

Joyce Mast

22:39 16 Oct 25

They did well, and I especially appreciated cleaning the kitchen drain.

Beth Rogers

20:23 16 Oct 25

The Lanz service team was here for routine fall furnace check. Today is our first use of the plumbing service. A routine service call took place and all is well. Thank you so much!

Chris DeVoss

18:25 16 Oct 25

Mark Zilis

18:03 16 Oct 25

Knowledgeable, efficient, & fast

Atlas

13:40 16 Oct 25

It is both unsightly and, more importantly, illegal to park in a way that obstructs access to a disability ramp.The van is now being parked directly in front of the ramp, completely blocking it and effectively rendering it unusable. This is not only an inconvenience but also a violation of accessibility laws, which are in place to ensure that individuals with disabilities can safely and independently use public spaces. Parking in this manner is in violation of local parking ordinances regarding accessibility.Given that you are not a person with a disability or someone with a passenger requiring access to this area, there is absolutely no reason for the van to be parked in such a manner. I kindly request that you park in a different location that does not obstruct this crucial public access point.Please be advised that continuing to park in this way may result in legal action or enforcement by local authorities.

Monica Little

21:08 15 Oct 25

Kent Brown

18:00 15 Oct 25

Quick, friendly service on the phone to schedule. Ours was not an emergency, but they were able to send a technician within 4 hours. A competitor was going to take six days. Tech did a great job in explaining the problem and solution, as well as the cost. He finished within 15 minutes, cleaned up his stuff and did a great job! Would use again if we need the service.

Janet Hawn

17:58 15 Oct 25

Steve Piper

17:20 14 Oct 25

Sharon Johnson

19:05 13 Oct 25

Lanz has been my HVAC professional for 13 years. Confident in the service

Mark Gale

14:50 13 Oct 25

Bob Goss

20:43 12 Oct 25

Service as well is professional and competent

Wanda Plawer

16:17 12 Oct 25

Don Carter

15:25 12 Oct 25

This was routine maintenance check for plumbing, heating & air conditioning. The workers did a great job!

Snowball

15:21 11 Oct 25

Michael Grussing

00:19 11 Oct 25

Erin Breen

22:12 10 Oct 25

Quick response to emergencies, and excellent, courteous service!

MIKE Long

16:19 10 Oct 25

Furnace and plumbing inspection

Frank Wang

22:03 09 Oct 25

Tina Prow

21:11 09 Oct 25

The technicians for fall HVAC and plumbing maintenance showed up on time and were respectful of our home. They answered all questions. We appreciated the knowledge and professionalism of the team. We continue to be impressed with the service from Lanz.

lucia loftus

20:59 09 Oct 25

I had Lanz complete an annual maintenance on plumbing and HVAC system. The two gentlemen who came for the service were very nice, respectful and efficient. They went above and beyond to answer my questions and to take care of what I needed. They recommended other services but were not pushy like most salesmen are. I would definitely recommend Lanz

Jeff Woodcock

20:30 09 Oct 25

They did a great job for us. Very friendly

Scott Hoffman

20:21 09 Oct 25

6 mos maintenance

Meg Close

14:16 09 Oct 25

Fixed small leak in bathroom sink. The technician was professional, pleasant and on-time. Noticed my toilet running and repaired that as well. I will call for future needs.

Meredith Jordan

16:23 07 Oct 25

Quick, friendly, cleaned up after themselves, couldn’t have asked for better service!

null null

00:40 06 Oct 25

Top of the line in terms of quality of work timeliness and price

Traci Rundblom

20:59 05 Oct 25

Patrick Greene

20:40 03 Oct 25

Professional and friendly service as always!!! Highly recommend Lanz.

Tabbatha Reeder

18:32 03 Oct 25

Very kind and did a great job

Leslie Neitzel

18:28 03 Oct 25

Repair person arrived during the scheduled window and but did not call prior to arriving. Annual maintenance checks were completed efficiently.

Vijay Singh

13:32 03 Oct 25

John Birkett

20:14 02 Oct 25

Quick and efficient service

Susie Ford

15:52 02 Oct 25

The maintenence program is wonder. They check everything!! They provide all filters and send them ahead so they are ready. I pay a monthly fee and it is so worth it.

Mike Smith

18:19 01 Oct 25

Nick and Nick did an outstanding job communicating what they were doing and what they had found and fixed during a maintenance call.They treated our home like it was their own and took extra effort to show the respect to the property and to us.Looking forward to seeing them again.

Philip Morris

00:56 01 Oct 25

Very pleased with the staff who did the work. Courteous and professional. What more could they do 👍👍👍

Barbuda Voss

21:15 30 Sep 25

Three young men From Lanz Came today too check my furnace and also plumbing for fall. Their names were Gerald, Tony, and one other nice young man that was in training for plumbing. Sorry, I can’t remember his name for some reason. They were efficient, pleasant, and professional. I was very pleased and would recommend them highly.

Martin Bumpus

19:34 30 Sep 25

Very professional

Adam Bane

17:00 30 Sep 25

Boston the tech did a fantastic job installing our toilet and answering our plumbing questions. Will definitely contact Lanz in future for our home maintenance needs.

Michael L. Dougherty

16:32 30 Sep 25

Lanz Plumbing is extremely professional, supremely competent, and very pleasant to work with.

donald petravick

18:54 29 Sep 25

Included with a subscription are spring and fall checkups. We just had our fall checkup. the technicians were professional, courteous and thorough.

Poshek Customer

17:26 28 Sep 25

Lanz is generally trustworthy and efficient. They have been servicing our plumbing and heating for more than twenty years. One main reason I like Lanz, especially in recent years, is because of Boston, their plumber. He is professional, knowledgeable, and unfailingly polite and thoughtful. He is always efficient and careful in his repair work. And in one instance he tried to repair our leaking toilet three times, and free for two times. Only when it still didn’t work, without pushing us, he recommended replacing it.

Salome Liebenberg

16:22 27 Sep 25

Lanz have been taking care of our plumbing, heating and air conditioning maintenance for 8 years now and we are very happy with the outstanding service they always provide. It is great to know that we can rely on them for any of our plumbing and HVAC needs.

Nianhua Wang

14:37 27 Sep 25

Bruce Hemminger

13:24 27 Sep 25

My reply yesterday was odd. The 5 star rating was valid gor this weeks visit by Lanz. The issues were from 6 months ago..Very satisfied with Lanz and people!

Jared McElwee

22:35 26 Sep 25

Boston was FANTASTIC!!! Wonderful communication, super informative and made me feel so much better in a very stressful situation...Gave us options that worked for our budget and just very happy with the entire experience!!!We will be using Lanz in the future!!! THANK YOU!!!We had another wonderful experience!!! Minor leak...Caleb and Josh came out same day!!! Fixed us right up...Very friendly and courteous!!! And didn't break the bank :) THANK YOU!!!

JW East

20:40 26 Sep 25

The team of Will and Gerald (sp) provided excellent service and maintenance for my plumbing and heating. Would highly recommend this great organization for any of your needs.

Steve O'Byrne

20:02 26 Sep 25

Workers arrived on time and did a great job

Connie Hasty

18:06 26 Sep 25

Very friendly. Called before showing up. Kyle explained everything to us. He did great!

william white

13:10 26 Sep 25

Boston Williams came this evening done a great job. Take care of this man, he is always talking this company up.What a great service repair man he is. Will call again for help with plumbing.

David Johnston

00:04 26 Sep 25

Polite timely professional service

Lloyd Duitsman

19:43 25 Sep 25

NiC and Sam were great

Jimmie Evans

21:19 24 Sep 25

Te technician was very friendly and experienced in the A/C yearly checkup. He also was clear on what future needs might be. Lanz always has great employees.

Angela Brosi Cravens

03:00 24 Sep 25

Very professional and thorough, amazing customer service and attention to detail. I have dealt with other companies and individuals for plumbing services, but they are the best!

Sue Kozlowski

18:16 23 Sep 25

Very happy with this company. I called on a Saturday morning due to the ac not working. They were here in less than an hour. Inspected furnance and ac unit. Within an hour he had things cleaned and working. He was polite, friendly, and very professional. Will definitely use them again.

Valleri Robinson

16:23 23 Sep 25

Very efficient, clear, courteous and effective. Cleared the main drain quickly (under the estimated time). We’ll worth the cost. Will definitely use Lanz again.

Mary Tucker

15:03 23 Sep 25

Ron explained things well. He organized the problems and solutions which helped so much! He was concise and didn’t rush me. I appreciate that. Mary.

Frederick Seagle

22:20 22 Sep 25

Was told putting a shark it’s fitting with stop was going to cost me over $200.00 which is ridiculous for a 10 minute maximum install. If it had been $50.00-$75.00 I would have given the ok, but I refused to pay over $200.00 ( and that was with my supposed 25% discount). When they left I fixed it myself in ten minutes with a part I bought at Ace for $14.99!! I appreciate your services but you shouldn’t charge that much for replacing a simple stop. Last spring you installed my own sump pump and I don’t think I paid over $125.00 for that job which entailed a whole lot more labor.

Erik Ensrud

20:07 22 Sep 25

Outstanding HVAC and plumbing! We recently switched from another provider and couldn’t be happier with Lanz-joined their year-round program, which is a great deal. The HVAC specialist David who came out today was skilled and personable and spent time making sure everything was right. Much appreciated!

robertriceschlarman

19:24 22 Sep 25

The service tech arrived on time. His actions were professional exceeded our expectations.

Steve Jeffries

15:28 22 Sep 25

Fabulous service

Dave Wickline

20:34 21 Sep 25

Friendly and respectful technician that checked our furnace and plumbing.

Tracy Kersh

16:51 21 Sep 25

The 2 gentlemen that came out were very professional. Very nice answered all my questions. All my concerns.I could tell they really cared about their job and what they was about to do. I recommend them highly. I was very satisfied so much. I have become or signed up to be part of the family.The Lance family program. Thank you for your service. Look forward to To the work. Yet to be done.

Betty Finney

01:45 20 Sep 25

Kurt went above and beyond when I dealt with him.

linda zigament

01:44 20 Sep 25

Recently I purchased a new central air conditioning system from Lanz. The salesperson Kurt was so patient, answered all my questions and found a system that was perfect for my house. The Lanz crew did the removal of my old system and installed my new system quickly and everything is working great! Lanz also included a free check of my new air conditioning system a bit after installation. Thomas came over and double-checked everything and was also very patient and answered all my questions. I can't say enough good things about all the people I worked with in getting this new A-C system! I recommend Lanz to everyone! Thank-you so much!!

Candice

23:04 18 Sep 25

Jalynn & Holden were great to work with. Would highly recommend them.

George Groschen

17:45 18 Sep 25

Fan fixed

Bill Cambron

14:34 18 Sep 25

Austin was unbelievable. I want him back for every job

John Soloman

23:43 17 Sep 25

Lanz showed up when they said they would, diagnosed and fixed the problem for a reasonable price.

Linda A

18:53 16 Sep 25

Interesting that they don't carry filters.A tad of an inconvenience for home owner to have to be there 2xs..also an added expense to your company to send someone out 2xs

N Dieudonne

19:52 15 Sep 25

Friendly and professional. Took time to educate me and offer recommendations on what would be best to mitigate my issue. I would not hesitate to use them again.

Alex Mejia

19:33 15 Sep 25

Had both laundry faucets and water lines replaced.

Emily Massullo

18:13 15 Sep 25

Neat, tidy, timely & they know what they’re doing. Excellent service.

J R

20:21 11 Sep 25

From start to finish they are sharp, on point, absolute pros. I sought out several bids and their salesman was bright, informed, and THOROUGH. I was amazed when he wanted to look in crawl space and in attic. Other folks didn't do that, didn't ask questions he did. He was a problem solver. The big example was suggesting dehumidifier in crawl and it has made a world of difference. He sat down with a computer and went through the numbers. I needed larger return airs, for instance, more flow. Everything made sense. And he was patient when I had him generate multiple bids through my uncertainty and budgeting. These folks fixed several complaints I've had about this house in the 4 years I've been here. The lead install man came and did measurements and scoped out the project before install day came - he was prepared. The gentlemen installing were polite, respectful, sharp. I've had the system a couple weeks and the whole thing has changed the atmosphere in my home. Humidity control, proper sized AC and furnace and wow, what difference. I've already suggested this company to a couple other friends and family. It is rare in 2025 to find absolutely serious, on point, service-oriented folks like this. If you want every detail done right, call Lanz.

Sumita Chahal

19:43 11 Sep 25

Had a faucet that stopped working and water was draining continuously. Made a call early morning and a receptionist took call. Had someone come in same day from Lanz by noon. Everything was well taken care of and Kyle from Lanz was very helpful. Great company to work with and their service is great.

Pat Bonnell

18:17 10 Sep 25

These guys are just the best! I’m old and live alone. They answer all my questions and share any incite they have. They’re also personable and polite.

Natalie Leavenworth

15:26 10 Sep 25

Jeremy was nice and knowledgeable. He explained why he was doing things and helped me understand my system better.

Paul Houston

13:23 10 Sep 25

Everything went well. The two employees were efficient and professional.

Margy Francis

01:12 10 Sep 25

Happy with repairs made

Sally Shipley

13:58 09 Sep 25

Lanz was fantastic. They were here and had my kitchen drain fixed within an hour of calling! Highly recommend!

Jeff Crabtree

15:53 02 Sep 25

Austin and Skyler were very professional, explaining everything that they were doing. Prompt and attention to details.

Ann Kachelmuss

23:29 01 Sep 25

Outstanding Service from Start to Finish! I recently had a new furnace and air conditioner installed, and I couldn't be more pleased with the entire Lanz experience. From the first consultation with Wes, the service was exceptional. Wes and the team arrived punctually for the installation. They were respectful of my home—wearing boot covers and cleaning up thoroughly when done. They answered all of my questions with patience and expertise. A huge thank-you to Lanz for their customer service!

Gary Gillham

23:47 31 Aug 25

Great serviceman thanks for coming out so quickly

Alexia Thomas

19:43 30 Aug 25

Nicolae Duta

16:31 28 Aug 25

Very good service and communication

Jean Brooks

22:11 26 Aug 25

The guys that came to the house to check out the furnace were very polite, professional and kept me informed.Kurt was great. Very professional, knowledgeable and personable.His demeanor and personality creates trust.

Sam White

23:01 25 Aug 25

Great service. The AC technician quickly identified the issue, got me quotes on both repair and replacement, and talked me through the options.

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