Blog

Blog

Google Rating

4.9

Based on 2799 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Paul Beck

01:05 22 Mar 26

Lanz provided excellent service on short notice.

KJ Gray

23:20 20 Mar 26

I thought my sewer line running to the city sewer was completely compromised and I was in a very peculiar situation. I had to work and my girlfriend was home. I just bought the home and I was thinking the worst. Shannon and Dedrick came out and camera inspected and could only get so far. There were many tree roots in the way and I had a company come out and try to clear them. Lanz had the right tools for the job and recommended I have them cable the line. I agreed to the estimate, and after cabling and inspecting they informed me that the line was completely clear. I only had one spot of the sewer that was compromised. My girlfriend told me they worked like a well oiled machine and had their methods down. It was decently pricey but they were extremely thorough. What I thought would end up being thousands was only hundreds, yet it was worth every penny. Wish I started with Lanz. I'd recommend these guys to anyone. Thank you guys again for my peace of mind!

Barbara Burch

20:24 20 Mar 26

Received great service! It is very worth it to be on a monthly plan so you get prompt attention on a regular basis...before things break down! Also, Josh's good advice got us a free replacement of our faucet by Delta! He's the best!

Penny Newberry

23:41 19 Mar 26

Plumbing technician was awesome. Very nice, considerate and patient.He did a wonderful job.

K T

17:35 19 Mar 26

The technicians were prompt, as well as knowledgeable of the current problem. They were in and out within less time than they expected, and that was amazing! I appreciate all of the professionalism that they showed as well.

Laura Hlinka

17:32 18 Mar 26

Friendly and explained everything he saw and tested. Knowledgeable and professional.

Elizabeth Gatchel

23:12 17 Mar 26

Boston was very friendly and knowledgeable. He made the process less stressful.

bridgette fadili

21:18 17 Mar 26

This company worked wonderful with me today I had a leak that was attached to my garbage disposal. The man named Gerald came today. He fixed it repaired. It got me a new one. Worked with me on the pricing helped me get signed up so that I could get it a little bit cheaper just all around nice and pleasant. Did a wonderful job. Got it all done and quickly thank you so much.

Gerry Gregory

17:16 17 Mar 26

Heidi Groesser

19:49 16 Mar 26

Very professional as always no hidden fees and very friendly and respectful

Kathy Sharp

18:24 16 Mar 26

Wonderful experience! They were able to come out same day to replace a dead sump pump, were very courteous and professional, and in 3 shakes of a lamb’s tail I no longer have to worry about my basement flooding. Both thumbs up, 2 snaps in Z formation, highly recommend!

Anna Ball

16:30 16 Mar 26

Matt Papke

00:50 16 Mar 26

Great experience. Victor came out on a Sunday before a cold stretch and fixed our furnace. Professional and great to work with!

Faith Fuoss

21:35 13 Mar 26

We had a leak inside of our water heater, and an employee from Lanz was promptly scheduled to come check it out. He was very thorough, and let us know it would be best to just replace the whole unit. Less than a week later they came and did the replacement. We then had some issues with water pressure and reached out to see if that could possibly be the result of our water being shut off. They sent someone out and got everything sorted for us. This technician, I believed named Sam, went above and beyond for us. Absolutely recommend Lanz and their services.

holly wasmuth

21:11 13 Mar 26

Lanz did a very quick and efficient job! They are highly dependable!

Jennifer Roberts

20:25 13 Mar 26

Holton was great! He cleared my pipes and the gurgles are gone!!! Yeah!!!

Mike Miller

15:12 13 Mar 26

They arrived ahead of schedule, diagnosed the issue quickly, and made speedy repairs.

patrick hanlon

13:19 13 Mar 26

Paul Peter

15:27 12 Mar 26

Susanne Junge

00:38 12 Mar 26

Very friendly and very good in explaining things to me!

Marina Novoselova

22:49 11 Mar 26

Thank you so much for the prompt response and high-quality assistance. It was a kind of emergency with the furnace. The responce from Lanz was super fast. The service was friendly and professional. Highly recommended!

eungsoo shin

17:36 11 Mar 26

They're super nice and professional. My rental townhouse had some water damage in the basement. They didn't find anything there, but they checked next door and found the problem. I'm so thankful for their work. I totally recommend them to fix your headache.

Lynn Phillips

13:21 10 Mar 26

Lanz techs are always very friendly and knowledgeable and do great work. They’re very thorough and offer good explanations and recommendations.

Sue Marzbannia

19:25 09 Mar 26

Called on a Sunday afternoon for a non emergency repair. They were able to come in less than 6 hrs on Monday. Friendly technician. Explained everything in detail. Was efficient and left the area cleaned up. Price was reasonable for service provided. Still waiting on email with explanation and receipt of payment. Pleased with this company.

Wanda Plawer

17:32 09 Mar 26

Jeremy was very helpful, thorough, and professional in diagnosing the problem and then returning to install the replacement part.

Sheila Cheatheam

16:52 09 Mar 26

Same day service on the day of call.gave update through out the service and followed up to Sanitary district with problem found on their line

Kelly Redmon

14:47 08 Mar 26

They did a great job…but then they always do a great job!

Katherine Maniates

00:44 07 Mar 26

Highly recommend. They showed up on time, worked quickly, explained to me what the problem was and left the bathroom even cleaner than when they arrived.

Chelsea Angelo

19:34 06 Mar 26

As a single person with a demanding career, they make maintenance easy for me.

Bobbie Thomas

19:25 06 Mar 26

I really had a great experience Lanz plumbing and heating and cooling. The gentleman that came out to my house was very professional and I was very grateful for them and their great help in a time of need. And I also want to give a great thanks to the gentleman that came on Friday I'm very satisfied and I would recommend anybody to go to Lanzfirst they are the best in my book grateful 🥲

Chris Chambers

16:10 06 Mar 26

The two men who came for service were thorough, kind and fair. They did an excellent job in troubleshooting and taking care future problems for us!

Wayne Laut

20:18 05 Mar 26

Great company with great service

April King

21:03 04 Mar 26

I've been using Lanz for 20 years and they've always done a wonderful job. I've never been disappointed by the quality of thier work. They always show up fast too. And their technicians are always very knowledgeable and have great customer service skills too!

Rose Hagh

22:10 03 Mar 26

I am very happy with Lanz plumbing services. My garbage disposal broke last night and my sink was not draining. I called them this morning and they sent a plumber very quickly. The plumber I worked with was Sam and he was very competent and professional and did well in analyzing the problem, communicating the possible solutions, and fixing the issue once we agreed upon the solution. I will definitely call them again if I have any problems with my plumbing or my HVAC.

Mike Smith

21:37 03 Mar 26

Kyle and Charlie did a great scoping doing an initial scoping for outside water faucet replacement in the crawl space. price estimate was given and appointment made to schedule the replacement before they left.They were personable and made sure everything was understood.Looking forward to seeing them again.

Steve Kreps

20:45 02 Mar 26

Excellent and speedy response and service

Wesley Garmon

19:14 02 Mar 26

An absolute pleasure to deal with. The tech was great and extremely pleasant. Very glad I picked Lanz!

Tanna H

21:38 01 Mar 26

My bathtub drain was clogged, and he got it cleaned out and draining in less than an hour. The only complaint I had was the price. It was $429.

heena patel

21:29 01 Mar 26

Renee Seymour

17:19 01 Mar 26

Great service and prices. Going to use them for A/C and plumbing too. Signed up for their annual membership.

Brock Grenci

19:39 28 Feb 26

Had two other plumbers out to look at a sewer line backup and was told the line was broken and would need dug up and replaced. Lanz was able to cut out the roots blocking it and confirm the line was actually in good condition which saved me a ton of time and money. First time using them but I would strongly recommend, they were very professional and did a great job.

Traci Rundblom

17:54 28 Feb 26

f stavins

22:12 25 Feb 26

Pipe had leak replacement. Service person was prompt.was done start to finish in 40 minutes. Thoroughly professional. And competent and friendly.Price. Was not inexpensive.

Dan Spitz

15:25 24 Feb 26

From the beginning of inquiry about HVAC to installation, Lanz employees were professional, punctual, and responsive. They were patient in answering my many questions and honest with their answers. They were extremely thorough with their estimates, and completed the work quickly at the scheduled time. I couldn't have asked for a better experience. I look forward to their upkeep and maintenance on my system.

Micha Ronquest

20:00 23 Feb 26

This is the second time I have used Lanz.!! The first time was for my hot water heating system and the second for my air conditioner. I was very pleased both times and I will continue to work with the company!! Professional, timely , knowledgeable, and pleasant! Thanks guys!!M. Ronquest

Robert Frost

19:28 23 Feb 26

Professional. Fixed problem. I also use Lanz for my furnace maintenance. I would recommend.

Daniel Cook

15:46 23 Feb 26

Service tech was extremely helpful and showed up promptly. Accessed problem and fixed quickly with great future recommendations for preventative measures.

Ken Urban

10:57 23 Feb 26

Quick repair to a leaky pipe! The workman found the problem and fixed it within 2 hours of my initial phone call!Another call a year later, quick service is a broken thermostat! The workman was very helpful, laid out options for repair and also helped with an unrelated problem with my humidifier. I still highly recommend them!Yet another year later they fixed my shower valve quickly. Still using them.

Matt Rossi

00:35 22 Feb 26

Great experience. Lanz did exactly what they quoted without issue. Travis was very professional and efficient.

Jacqueline Williams

16:15 20 Feb 26

Po-Shek Fu

22:05 19 Feb 26

Lanz’s plumber Boston was good when he came today to do repair work. As always he’s polite. So the three stars here have nothing to do with his work today. Rather, it was the lazy plumber who had come to do “maintenance” a couple month before who had failed to explain how urgent were the repairs and the quote was misleading. Today the repairs turned out to be quite minor and totally proactive in nature. And the repairs cost us more than $500!!! Ty his’s ridiculous!

Lauren C

19:19 19 Feb 26

We had a great experience with Boston, who did the work on our house. Timely, friendly, and very communicative. We appreciated the detailed explanation of the work and the consistent followups. Would definitely recommend.

Rich Thomson

21:07 18 Feb 26

I called in the morning with an issue that a previous company failed to fix. They ha dme on the schedule for the day and we're put a few hours later. They listened to my concerns and were able to find the problem(the water intake for the boiler was clogged) The technician answered all my questions professionally and showed me things I didn't know. He also suggested a couple upgrades I could do to make the boiler more efficient. Even though the charge for coming out was more because how far I live, I will do business with them again

Daniel Thompson

18:53 18 Feb 26

Nicole Murbarger

16:45 18 Feb 26

Quick appointment availability, great technician

Virgil Niles

16:40 18 Feb 26

We had three separate furnace checks done and the work was quite professional

Alyson Dyck

22:07 17 Feb 26

We called this morning when we first noticed a leak from our upstairs bathroom. A technician, Gerald, came out by noon and was able to diagnose and fix the leak in less than 3 hours. He was very knowledgeable and communicated well throughout the process. We are very happy with the service and would use this company again!

joan Plunk

18:57 17 Feb 26

HVAC maintenance visit

Jodi Vanswol

15:33 17 Feb 26

Super friendly and knowledgeable! Fixed A/C issue immediately. Recommend!

Calvin Willis

12:30 17 Feb 26

Rasleen Saluja

17:08 14 Feb 26

Jesse came out last night. We had a pipe break. Lanz is absolutely amazing. They helped connect me with a local mitigation company. Literally wouldn't call anyone else besides lands. Amazing!

izmuk

01:47 14 Feb 26

I moved here theee yeas ago . I tried to get a service hvac to come out and pm my unit. No luck. I tried several places. No one wanted to help. I saw a Lanz van drive by and chased him down the driver gave me contact information I called them and they came right out. Did a pm on my unit. Their dispatch was helpful and friendly. The tech was very knowable and very easy to deal with. I am happy to finally find them. First class company.

Alexandria Wiseley

15:35 13 Feb 26

I recently had an exceptional experience with Lanz Plumbing and couldn't be happier with their service. Two plumbers from their team came to my home to address a serious issue with my sewer line that was being blocked by tree roots. From the moment they arrived, they were insanely respectful, transparent, and professional.They took the time to thoroughly explain what was going on, how they would fix it, and even offered me a maintenance plan that I gladly signed up for. Not only were they skilled and knowledgeable, but they were also personable and engaging, making what could have been a stressful situation much more pleasant.On top of their outstanding service, Lanz Plumbing was incredibly affordable, which was a huge relief. I highly recommend them to anyone in need of plumbing services. Trustworthy, friendly, and reasonably priced—Lanz Plumbing is simply the best!Edit to add: Billy and Holden came out to our home today and were amazing! Tree roots invaded our sewer line and the process was so easy and seamless! They were incredibly friendly and transparent throughout the entire process!!! 100/10! I will continue to always use Lanz!!

Li Zhang

19:47 12 Feb 26

Very prompt and professional service with a reasonable price! Will and Nick did a thorough maintenance of our furnace and plumbing system. Gerald came the following Monday to reset the toilet and explained to me patiently what went wrong. All your staff are very professional and kind!

Barbara Schleicher

00:29 12 Feb 26

M M

20:26 11 Feb 26

Very professional and efficient crew. Their plumbing repair works and looks beautiful too!

Larry Greer

02:42 11 Feb 26

All three technicians that came solved my issues with complete accuracy. They explained what they were going to do and followed through with the repairs. They were very professional courteous as they were working. They cleaned up after the work was completed.

Stoney Wireman

17:13 10 Feb 26

Some of the best people from start to finish what a Blessing it is.

Courtney Brown

19:24 09 Feb 26

Amazing! So quick to respond got the job done 100%! 🙏 so appreciative!

William Grubb

18:19 09 Feb 26

Quick efficient replacement of kitchen faucet. It’s So much better.

Dragontrik

15:45 08 Feb 26

After 3 other company could not unclog the main drain to the sewer from our home and after the same three said that there was damage and that it would cost tens of thousands to fix the issue. Lanz came out spent hours to make sure that the issue was what we were told. Come to find out it was only a really bad clog and there was actully no damage. They were actully able.to not only unclog the sewer line but able to clean it out to make sure it wouldn't clog again. They saved us some much money and made sure everything was right. They even cleaned up the area better than when they got there. Outstanding job. Would give 6 stars if I could.

Ira Jeffrey Gibson

19:34 07 Feb 26

Stewart Lang

18:47 06 Feb 26

Marshal

16:07 06 Feb 26

Great service

Marvin Dobkins

19:22 05 Feb 26

Will was very professional arrived on time and called ahead of time keeping me in formed of his arrival time. He conducted a thorough inspection of my Central Air furnace, changed the filter, cleaned the air pump coils. He did a very good job.

emily richard

00:50 05 Feb 26

Amazing! Polite And knowledgeable.

JoLynn Holm

00:10 05 Feb 26

I needed a clogged drain cleared.

Mike Barr

03:51 04 Feb 26

Robert Weiser

23:04 03 Feb 26

The whole crew was very respectful and professional. They did a great job in a quick time. I appreciate everything they did and I would definitely recommend them to anyone.

Guadalupe Lopez

02:05 03 Feb 26

I am very satisfied with the job the did. My bathtub and toilet were clogged up.They explained the issue and they gave me an estimate. They are very professional and knowledgeable. I highly recommend this business 👌

Sandy Camargo

20:36 02 Feb 26

We've been clients of Lanz Plumbing for a while now. They are consistently professional. They come when they say they'll be there, and their work is very well done. All their people are friendly and very helpful. I highly recommend Lanz.

Mary Miller

20:28 02 Feb 26

They were quick and efficient with their task. They were done very quickly

Garrett Bradley

16:49 02 Feb 26

Had Lanz out to look at my water heater. Gerald was very professional and helpful. He took the time to explain things and go over the quote with me.

Damien Kington

03:36 01 Feb 26

Very professional and attentive

Randy Wright

19:19 31 Jan 26

OK , thanks. I couldn't figure out how to do this. Gerald did a thorough, excellent job finding the leak, taking pictures and capping off the lines. As well as removing the drinking fountain that was the cause of the water leak. We appreciate Lanz great , prompt service. Thanks again Gerald !

secox0

23:00 29 Jan 26

Fast service and quick installation of a new main sump pump

Levelta Jenkins

21:15 29 Jan 26

Steve Orenic

19:49 29 Jan 26

Joel Frazier

19:08 29 Jan 26

Our furnace died in the middle of a run of freezing temperatures, and Lanz found a way to move our installation forward almost a week, so that we weren't without heat. Cheers!

Julia Henebry

18:40 29 Jan 26

My technician, Boston, was helpful and knowledgeable.

Davenport

15:59 29 Jan 26

Quick and professional. Had me going in just a few minutes. They know their stuff.

Sheryl Dyck

00:47 29 Jan 26

I called Lanz about my sump pump that was running once in a while. I was given an appointment. Before the appointment the technician called me. He reassured me that this was normal for my HVAC System, thus saving me the fee for the job.

Leslie Webb

00:38 29 Jan 26

My furnace was not functioning properly since Saturday, I initially had another company come to my home to fix the issue, they had to come twice and they still couldn’t find the problem, they wanted me to install a new thermostat even though they said they weren’t sure that would fix the problem! That was last night. I realized I needed a company that could really handle this and not leave me hanging like they did. I called lanz this morning, they sent me a wonderful person, Greg that was able to diagnose the problem, went and got the new part and installed it and now I am nice and warm in my home. I immediately signed up with lanz to now do the maintenance on the furnace and a/c system and the plumbing. It’s a really good feeling to have peace of mind and heat!!Thank you so much Greg and Lanz !!

Caroline L

23:32 28 Jan 26

It was easy to get an appointment and we were able to fix the issue even though they don’t specialize in appliances. They came on time and it was very helpful.

Steve O'Byrne

20:17 28 Jan 26

Workers arrived on time and did a great job

ciera poole

18:33 28 Jan 26

Jacob Hughes

00:16 28 Jan 26

Lanz is the best. We had fantastic emergency service when our furnace went out on a Sunday. Jeremy was professional, kind, fast, and went the extra mile.

Megan Noel

22:24 27 Jan 26

Cannot recommend Lanz enough and thank them enough for their speedy speedy service today when a pipe broke in my kitchen, home alone with my baby and water flooding my kitchen and basement, they were there within 30 minutes and got to the problem and fixed it so quick. Even gave some love to my dog. So appreciate them helping and will continue to call them service.

Pam Martin

19:55 27 Jan 26

Holden took the time to answer all of my questions. Appreciate his expertise.

Tabbatha Reeder

19:53 27 Jan 26

Always a great experience. Very professional very kind. Very informative. I had to come out for an emergency visit and walked us through on what to do and so far the furnace is still working. I highly recommend Lanz

See all reviews Write a review

Featured Article

7 HVAC Myths That Need Debunking in Urbana, IL March 3, 2026

Your HVAC system is one of the hardest-working — and most misunderstood — systems in your home. Misinformation spreads easily, and acting on bad advice can lead to higher energy bills, unnecessary wear on your equipment, or outright system damage. At Lanz Plumbing, Heating & Cooling, we hear these misconceptions regularly from homeowners across Urbana […]

Latest Articles

Featured Article

All Posts