As with all the staff that I’ve met, Nick was competent, professional, courteous, and accommodating of my inability to hear well. The staff at Lanz are consistently more detailed than other places that I’ve dealt with; no corners are cut.

Jim Mendenhall

15:54 19 Sep 23

My HVAC stopped working. Called to get a diagnostic. Service tech looked at the system logically and found a ground wire had popped loose from the ground plate and got it fixed in half hour. Good service and the scheduling could not have been easier.

Oyatta Hanny

19:33 18 Sep 23

Greg Besgrove

18:15 18 Sep 23

Very good service provided for our Geothermal system

Kenneth Waterbury

13:19 18 Sep 23

Wes was awesome to work with and went above and beyond to get the job done fast.

cary hamilton

00:21 18 Sep 23

tori durham

16:54 17 Sep 23

Phillip was awesome and did a great job!After Phillip came a couple weeks later my hot water handle wasn’t working. The gentleman they sent out was very kind and professional!

pitbull2 Breed

20:39 15 Sep 23

Lanz did a wonderful job explaining my plumbing issues. Also I was give downloadable email that showed the issue at my home. I am glad I choose them for the repair. Thank You Kyle and Corey.

Richard Pace

19:10 15 Sep 23

Pin hole copper pipe fix in crawl space. Called early in the morning, fixed by 12:30 same day. Great response and fix for a new customer.

Christopher Span

18:46 15 Sep 23

Knowledgeable, professional, and experienced.

Bonnie Vreeman

16:48 14 Sep 23

Jesse was very professional, patient, kind, and personable. He saved a very bad day!

Dallas Moore

18:12 13 Sep 23

Have had them out a few times to do a variety of things: remove and install a new dishwasher, which involved moving where the water pipe was, fixing the drainage on a couple of showers, and cleaning out the air ducts. Each time they were prompt and the workers explained everything that needed to be done in detail. I felt like the prices were very reasonable for the work performed. Boston (who did the plumbing work each time) was great to work with. I would definitely call Lanz again for any for plumbing or HVAC work.

Charletta Little

15:39 13 Sep 23

The plumber was very friendly and professional! He was extremely knowledgeable when answering my questions and provided preventative suggestions for the future. I was very pleased with the outcome of his visit.

Nancy Widlacki

12:21 09 Sep 23

5 stars all the way around for Shannon and Terry! Super communicative and very professional. I received a great understanding of my plumbing system in my newly purchased home. Highly, highly recommend Lanz Plumbing for all your plumbing needs.

LacyLynn

19:50 06 Sep 23

A big thanks to Luke. He took time to go above and beyond, even outside of his job today and kindly help me fill up one of my tires that was soon going flat. Thank you for taking the time to do something you didn’t have to do. You really helped me more than you know.

Leslie Neitzel

21:27 05 Sep 23

Accommodating to my schedule. Called about a plugged up sink in the morning and sink was unclogged by afternoon

Sarah Schiro

20:10 04 Sep 23

Amy Hoyt

16:51 02 Sep 23

They cleaned out air ducts quickly and thoroughly. Nice people, good work!

Rob Gee

01:01 02 Sep 23

Lanz did an amazing job with Kurt walking us through every step and explaining the entire process. We would highly recommend them.

David Wax

20:29 01 Sep 23

AC installed

Julien Arpin

23:04 31 Aug 23

Dean Grimes

20:27 31 Aug 23

Lanz Plumbing came to my home to do a plumbing job .called to say when he would be here was on time gave a fair estimate for the job,finished the job ask me to come to the basement to see the finished job and did I have any questions . Was very impressed with Boston Williams will recommend him to friends and family. Dean Grime. Rantoul,Illinoi

barbara osiek

19:35 31 Aug 23

Meghan Conatser

16:28 31 Aug 23

I had a leaking toilet in my home, and less than 2 hours after I called in a request, two repairmen were at my house. They were efficient, professional, and let me know all the options I had with the repair project. I was very comfortable with them in my home, and appreciated their professionalism. I recommend their services, and will be using their business again.

Evan El Koury

17:36 30 Aug 23

Fast response and good work.

Corbin Hesterberg

19:05 29 Aug 23

Jeffrey Sas

18:58 29 Aug 23

Guys came out to my place as I was moving. I was surprised they showed up hours after I posted a request online, despite me not labeling it as an “emergency”. They’ve given me rough cost estimates that have been really accurate in the final bill, they’ve fixed the immediate tree root issue and have me on a yearly check up to prevent any more backups. They were patient with my questions and answered them directly.

Nicole Dickerson

20:53 28 Aug 23

Caryl Nuckols

21:12 27 Aug 23

Dorothy Kurylo

20:18 27 Aug 23

I can always trust Lantz company to be available when I need them and doing the job right. They performed several services at my home over the years, from A/C service to sump pump installation and most recently to unclogging my main sewer line. The technicians are always very polite, responsive and always answer all my questions regarding the project. I highly recommend them for any home related services.

Ron Cline

19:32 26 Aug 23

Victor did a great job, very quick to diagnose and get our A/C up and running, thank you

Bobby Jones

00:23 26 Aug 23

Friendly, professional service

Salome Liebenberg

18:51 25 Aug 23

Travis Thomas has been at our home several times in the past few years to fix or install plumbing equipment. He always exceeds expectations and provides outstanding service in a professional and friendly manner. He also always finds novel solutions, even when problems are tricky. He is happy to help and it is always a pleasure to know that he will be coming over. We thank him very much for his constantly excellent work.

Linda A

18:49 25 Aug 23

Yu-ling You

16:10 25 Aug 23

The technician is very professional, friendly and helpful!

Jim Linder

16:47 24 Aug 23

I could not be more pleased with a plumbing service. We had a leaky toilet that required major plumbing work as well as work on the floor. Philip explained everything we would need to do and did excellent work both before and after we had the floor repaired. Highest recommendation!August 2023 Had Philip return to install a new kitchen sink and drain system. Once again, couldn’t be more pleased with his work and pleasant personality

Bridget

16:07 24 Aug 23

Fast and friendly.

John Strater

22:16 23 Aug 23

Very good service

Daniel Blodgett

20:52 23 Aug 23

Great company! Reliable and friendly employees! They do great work, and I highly recommend them.

Annie Carter

02:17 22 Aug 23

I was very impressed with the service I received, and the technician was very polite and apologetic. I appreciate so much you came On a short notice, and on time and work so hard to get my AC back on track. I would definitely use them in the future and recommend them to anyone that I found out that need repair. Thanks again so much for your Service that we received and it only took you one day to get us back on track. You worked hard Mike and I really appreciate it. Thank you again

OLDadrressDuitsman

21:06 21 Aug 23

I had water coming from somewhere and made a call to Lanz. They were at my house within half an hour. The two servicemen who came were very friendly and polite. It turned out the water was coming from the HVAC condensate line, had accidentally been left out of the receptacle. They went ahead and checked the sewer for clogs anyway and didn't charge me anything. I would definitely call Lanz again. Thank you for your quick attention!

Lori Gooden

20:22 21 Aug 23

cliff redmon

18:30 21 Aug 23

I had pipes break and Austin called me back in a timely response. This was on a Sunday evening . Which is hard to get someone out. Austin evaluation of the problem and gave me options. He fixed the problem in no time and hauled away all the old c cvc pipe. It had become brittle and broke real easy.

16:48 21 Aug 23

11:58 21 Aug 23

17:17 20 Aug 23

16:41 20 Aug 23

Excellent service, professional, friendly and take time to educate customer about issues to look for in the future. Had an excellent experience with them

Joe

19:27 19 Aug 23

Fixed the issue fast and came in under the bid.

BigD Man

19:22 19 Aug 23

Had an emergency plumbing issue. Call-taker was friendly and understanding. Plumber Buck arrived and made my day much better. Thanks!

John Anderson

15:26 19 Aug 23

Sara Wheatcroft

20:01 17 Aug 23

Our tech was friendly and helpful, and explained all of the potential costs that we might run into during the project so that there were no unexpected costs or charges. He checked with me about finishes, and showed me video of my crawlspace and explained what the issues were in easy -to-understand terms. I felt like our home was being taken care of and that we were getting a quality solution to our plumbing issue. He also worked really quickly and cleaned up after he was done. Honestly, I was kinda dreading calling a plumber because of previous bad experiences, but the entire process was so painless and transparent that I ended up really happy I had called. 100% will be calling Lanz again with any issues in the future.

charles weber

19:07 17 Aug 23

Jesse and Joe did an excellent job for us. They kept us informed as the project progressed. When the job was done professionally and they cleaned up real good. Lanz is a good company and has good employees.

Daniel Mortland

15:53 17 Aug 23

Very professional. Very pleasant. Problem was fixed as soon as possible.

Cheryl Dixon

03:27 17 Aug 23

Seemed very experienced and willing to answer questions in an understanding way.

Paul Fortna

22:11 16 Aug 23

Reasonable price.

Vince Julian

20:41 16 Aug 23

Christopher Schilaci

19:57 16 Aug 23

Excellent!!

Michael Hirschi

15:24 16 Aug 23

Always great service.

Tamara Migut

14:59 15 Aug 23

We were able to get someone out to our house quickly when our air conditioner stopped working. I always feel like Lanz has a very fair business practice and never feel pressured into anything.

Kelsey McKillip

18:19 14 Aug 23

Jodee Stanley

17:51 14 Aug 23

Lanz is our go-to for HVAC and plumbing--ever since they bailed us out (literally!) from a basement flood a few years ago. Great service, friendly and professional.

Jeannie Keist

15:47 14 Aug 23

Lanz was able to address our draining issue quickly, thoroughly, and professionally. Saved the day!

Steve Davis

16:44 13 Aug 23

The tech I had this day was theral. Diagnosed my complex subpump malfunction & the parts needed to repair. While doing a water heater flush PM.

Robert Phillips

01:59 13 Aug 23

It’s 5star in my opinion

Bob C

21:15 12 Aug 23

linda zigament

20:43 10 Aug 23

The service and people at Lanz Heating and Cooling, Inc. are fabulous! I recently had a leaky air conditioner drain pipe leaking on my ceiling and Clint came out quickly and fixed it!! Then, I had my regular air conditioner maintenance appointment with Clint and again, great service. Clint is so nice and was so patient in answering all my questions, and very knowledgeable! I can't say enough good things about him and Lanz! I have one of Lanz's ongoing service packages that has great benefits and it is so worth the very low monthly cost. The service and wonderful folks at Lanz that I've had the pleasure of doing business with in the past years is unmatched in this area. Thank-you so much!!

Marshall Ramme

19:15 10 Aug 23

Installers did an excellent job

Tammy Tittle

19:08 09 Aug 23

Transparent in all the steps that need to be done.Will be using the company for all my ac/heating to sewer work.

Jordan Ruckman

19:08 07 Aug 23

Marshall Klein

15:17 07 Aug 23

I had a toilet that needed new bolts and wax ring Travis was sent to do the job and did a excellent job including clean up! I would recommend Lanz for anything! Thanks!!

Joshua Stoll

14:40 07 Aug 23

I’ve been waiting since Saturday to get my tub faucet repaired, now they are telling me they don’t know when they will be able to get someone out to do the repair… they refused to let me speak to a manager. AVOID THIS COMPANY!

23:33 06 Aug 23

22:56 05 Aug 23

22:11 04 Aug 23

18:24 04 Aug 23

Sent repair crew out in a timely manner. The crew were fast and professional. They made suggestions for other repairs needed but did not pressure me in anyway. I wouldn’t hesitate to use them again or suggest them to a friend.

Steven Meeks

21:35 03 Aug 23

Pleased with the knowledge and guidance. Entire team is responsive and professional.

joe pittenger

17:15 03 Aug 23

Great residential drain servicing today. Shannon and Kyle were extra professional, timely, and knowledgeable. They happily answered all my questions and made sure all our issues were addressed before they left. Go Lanz!

Dr Tonozzi

22:47 02 Aug 23

I had a major issue in my kitchen and they were so so so helpful.

Mark Oare

21:41 02 Aug 23

Even had someone else did ducts a year ago, Lanz Duct cleaning did it right way. They cleaned all the vents not just blowing out with an air wand. Do not get your ducts cleaned from an ad on Facebook, Lanz give you up front pricing and no hidden fees.Just had Lanz plumbing do my sump pump great Tech. And quality work! Very pleased with Lanz services.

Carol Thomas

18:13 02 Aug 23

Will did a great job replacing the clogged duct on our dryer and replacing the outside hood with one that kept bigger things like leaves and mice from getting in. We were very pleased with the job that was done.

Terry Miller

22:18 01 Aug 23

Repairman very knowledgeable and followed up per my request

Jeremy Stoller

19:54 01 Aug 23

Dusty Wade

18:14 01 Aug 23

John P Miller

17:14 01 Aug 23

Technician showed up sooner than expected and did some modifications on my inside AC condensation line so it wouldn't drip on the outside of the unit housing. Very professional and did a good job of explaining what the problem was and what he did to fix it.

15:30 01 Aug 23

00:06 01 Aug 23

20:09 31 Jul 23

18:23 31 Jul 23

They are great to work with

Bobby Halberstadt

18:17 31 Jul 23

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