HVAC Repair & Plumbers in Decatur, IL

HVAC and Plumbers Decatur IL

Google Rating

4.9

Based on 2221 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

William Sullivan

15:34 13 Nov 24

Great service. Wonderful problem solving by a young man named Boston. I have high regard for Lanz based on my experience with Boston.

Craig Stockman

22:41 12 Nov 24

I think LANZ does a good job with plumbing, and I know inflation is terrible, but I was charged $452 for 20 minutes of work on my kitchen leaking pipes (vent repair). That seems way over priced!

Mary Malloch

22:04 12 Nov 24

We got a mini split heating and air conditioning unit from Lanz inc. Everyone I dealt with was very professional and kept me well informed every step of the way. It was a great experience and I will gladly recommend them. Above and beyond expectations.

Lori Choquette

20:39 09 Nov 24

Ryan Minard did a wonderful job of checking everything over and explaining what he did on both the check of our heating unit this winter and on his return visit to check out the AC. Lanz, Inc provides excellent service, knowledgeable salepeople, and work done well! Thank you!

Jessica Roedelbronn

13:59 08 Nov 24

We repeatedly use Lanz, because they have wonderful customer service and do a great job. Technicians are always outstanding.

Amelia Allen

17:13 05 Nov 24

Monica McCarthy

02:48 05 Nov 24

I called them with an emergency plumbing problem at noon on Saturday. Dirty water was backing up into our basement toilet and shower. I knew that meant the sewer line out to the city sewer was clogged. He came to the house within an hour. The plumber rodded out the line and fixed our problem. He saved us from a plumbing nightmare! Then on Monday a senior plumber went back to the house to double check the sewer line. Excellent service!

Jeffrey “Jeff” Moore

16:41 31 Oct 24

Professional and helpful inspection of a residential HVAC

que chae

17:50 29 Oct 24

Straightforward, honest work!

Ron Roberts

17:12 29 Oct 24

Greg the technician was very helpful, a true professional

John Bereta

01:22 27 Oct 24

Excellent Service. With in an hour Service was completely done. If Ever needed again..I will call Lanz Plumbing back to my home. THANK YOU 😊

Annette Goodrich

20:22 26 Oct 24

service was on time, friendly and very informative.

Derek Winstanley

20:31 25 Oct 24

Installed a cap on an abandoned water line. Excellent and quick service.

Vee Sitton

16:39 25 Oct 24

Lanz came out for a second opinion that I desperately needed. The sewer drain cleaning went fine and was done right away. Very happy with that part of my work that needs to be done.

Amber Woodcock

16:24 25 Oct 24

Our tech came out 10/23 to replace our burners in our furnace, had to come back for another concern the next day and was very detailed and polite

Mary Pruitt

23:27 23 Oct 24

It was great. Second time I have used Lanz and will always call them. Greg is awesome.

Tony Hume

16:59 23 Oct 24

Very professional and completed service in a timely manner.

Sam Burdette

20:10 22 Oct 24

Great experience. Came on time, explained things clearly. Would recommend!

Rachel Owen

19:27 21 Oct 24

Very responsive. Easy to work with. Reasonable pricing.

Dwayne Cooper

02:44 18 Oct 24

Matthew explained and solved the problem thoroughly

Andrea Ritchie

14:45 16 Oct 24

Victor was a true professional. Very knowledgeable and courteous. Always impressed and pleased with Lanz!

W, Chris

18:47 14 Oct 24

Lanz delivered everything that they promised they would. The techs were timely and professional. I would call them again if I ever need a plumber.

Dana Fox

15:26 14 Oct 24

No complaints. Tech was very professional, friendly, and answered all questions I had for him. Will use again.

Taylor Pasquale

15:02 14 Oct 24

Anne Adams

22:38 11 Oct 24

Rob Siedenburg

20:05 10 Oct 24

Butch came earlier than scheduled (yay!) and completed the installation of two mew faucets to feed water to the new washing machine. He did a great, professional job.

Craig Keeler (Repeat)

13:51 10 Oct 24

Nice guy.

Donald Kaap

21:51 09 Oct 24

Excellent knowledge and skill at finding and correcting the problem! Plus the quick response.Thank you.

Garrett Wallace

15:55 05 Oct 24

We needed some shut off valves replaced under our bathroom sink. The plumbers from Lanz arrived on time and got the job done efficiently. Would definitely recommend Lanz for repairs and maintenance

Karen Foster

22:59 04 Oct 24

Excellent job, very professional. We are staying with them for our furnace needs.

Rebecca Lanting

18:13 04 Oct 24

I have lanz out almost every fall for a check of my system. They do excellent thorough work. Prices are very reasonable.

Daneline Almonord

15:32 04 Oct 24

Victor took care of the heating issue and explained everything to me. He was very professional and knowledgeable about his work. I will definitely recommend your company to anyone who needs your services. Thanks again

jeff Wendling

04:10 02 Oct 24

My saleman, Micheal Savage was not only a great salesman but an even better person! Lanz did a great job!

Susan Thompson

22:44 01 Oct 24

Janna and Tom Hagensick

17:08 01 Oct 24

Shannon was efficient, effective and professional. We couldn’t ask for better service. Thank you!

James Little

01:16 30 Sep 24

Friday morning we woke up to no hot water. The water heater was not working. It's electric and it had power to it so I knew it was the heating element or the thermostat. I called land and they had a technician out at 4 that afternoon to diagnos the problem. The water heater needed to be drained and that takes time so the technician left to get the parts it needed and came back on Saturday to fix the problem. If you need good affordable plumber service call Lanz plumbing Heating and ac. You won't be disappointed.

Amy S.

14:45 29 Sep 24

Gaylene Amorasak

15:31 27 Sep 24

Timely, courteous, professional, and above all it’s fixed!

Steven Fifarek

19:06 26 Sep 24

Duronda campbell

13:45 25 Sep 24

Buck Was on time courteous quickly took care of my hot water heater. Friendly and efficient. Thank you very much. Great experience

Tom Lord

22:35 24 Sep 24

Karen Remo

20:02 23 Sep 24

Shannon Valentine did a great job finding the root cause of our plumbing issue. He explained it thoroughly and fixed what was needed to get our tub and toilet running again. He also pointed out a separate issue we weren't aware of. We'll definitely be calling Lanz again based on the great customer service experience we had with Shannon. He's professional, honest and very knowledgeable with his line of work. Thank you Shannon!

Ward McDonald

16:47 23 Sep 24

Caleb was thorough, professional and personable. Thank you.

Douglas Vandenburgh

12:40 23 Sep 24

They got my AC working again real fast on a holiday. Top notch service.

Rachel Vellenga

15:26 20 Sep 24

Very professional, punctual and gave the cost before proceeding. Was able to schedule the job very quickly! Would definitely use again!

Daniel Mortland

14:37 20 Sep 24

Very professional. Very pleasant. Problem was fixed as soon as possible.

George Cook

20:00 12 Sep 24

The Lanz Plumbing staff were responsive, professional, knowledgeable and careful in their work. I will continue to call them in the future.

Rachel Roessler

22:32 10 Sep 24

Same day service. Friendly techs. Explained all the necessary fixes and their cost before repairs were completed. Sent several techs so they could get the work done faster. Happy!

Alex Hodges

19:21 10 Sep 24

Top notch service! Explained everything in detail and I’m very happy with my service!

Leslie Neitzel

21:32 09 Sep 24

Repair person arrived during the scheduled window and called ahead to confirm. Job was completed and area was cleaned up.

Mike Clapper

23:15 05 Sep 24

Same day service for a small AC problem. Courteous and fully explained the issue. Will call them again.

Rose Moen

20:44 03 Sep 24

Great Company

Christopher DeSouza

15:16 03 Sep 24

Job was done professionally and quickly. Tried several other plumbers but couldn’t even get through. Lana answered right away and set up a service call the next day. couldn’t be happier

Stone Soup Tickets

01:12 02 Sep 24

Excellent service by Jaylin on a Sunday night of a holiday weekend. Arrived exactly at the time he said he would, efficiently fixed the problem in a matter of minutes. Highly recommend!

Barbara Anderson

00:44 02 Sep 24

Lois McConomy

19:17 30 Aug 24

Boston was so professional and polite. He explained everything he did and showed before and after pictures. He was actually early (Boston called first to verify it would be okay with us) Their prices are very fair and they are timely in coming out. Additionally, he had necessary parts on the truck so he could do repairs on the spot. I Love this company!

Linda Jent

16:06 30 Aug 24

Shannon arrived on time. He was very professional and informed us right away what the cost would be, before he started to work. He worked very hard to locate the laterals and the second hatch off the septic tank. He had to dig through rock and did not complain at all. When he found a problem he kept us informed at all times and answered all questions. He tried another cutting rooter when the first wouldn’t go through to at least give us a way to temporarily fix the problem. I did not feel as if he was trying to trick us or add costly repairs that we didn’t need. I would highly recommend Lanz and their tech Shannon. Thank you!

Jada Burr

11:35 28 Aug 24

We got our ducts cleaned out on Monday and then our air was not working correctly after. I called Lanz Tuesday morning and Chase came out Tuesday evening. He communicated great and was able to fix the problem! Thank you Lanz and team for the great and helpful experience!

Reservations Manager

22:23 27 Aug 24

My daughter already uses Lanz and recommended them to my son when he moved to the area. He was busy so I scheduled the appointment and was present during the service call. Not only did they come for service the same morning I called but Matthew and the tech in training who accompanied him were perfect. They covered their shoes before coming in, they got to work quickly and solved the problem even quicker. They were respectful, efficient, and didn’t try to sell a new unit but replaced the needed components for a very reasonable price. Matthew explained everything in detail and made sure I understood the problem and the solution. Perfect is the best way I can explain this experience.

Amanda Stripens

18:08 27 Aug 24

Mercy and Verdell johnson

23:16 26 Aug 24

Fast dependable service. Excellent service and friendly knowledge technician

mark bronson

22:07 26 Aug 24

Travis did a good job repairing something that I had never seen before. I thought that the price was reasonable. I will be calling Lanz in the future if I have more problems

Bella Siena

19:07 26 Aug 24

Lanz Heating & Cooling performed my yearly A/C checkup today. Drew did an excellent job as always making sure my Trane is functioning properly. Highly recommend Lanz and their service techs! Drew and Lanz always does a great job! Gary

Sarah Fourez

17:43 26 Aug 24

Mason Dively

14:00 26 Aug 24

I can’t express enough what a great and comprehensive job Michael Savage and his team at Lanz did for us when our AC went out over the weekend. Michael knew a heatwave was coming and came out on a Sunday evening to assess the situation and give us some options to review. While this wasn’t a planned expense for us, he made it easy to understand the options and gave us some flexible choices to make. On top of it all, Michael was able to find a way to get us an appointment later that same week for the installation to get completed before the big heatwave struck! We couldn’t be happier with the great customer service and professional work that Lanz did - we highly recommend them for any of your HVAC needs!

Richard Griffet

19:12 25 Aug 24

They just want to persuade you to get all new unit put in without fixing the problem and not 100% sure but I think he was draining my refrigerant as he was supposed to be checking the level to make it look like I had other issues with the unit

Richard Jean

18:54 24 Aug 24

Pat Sharick

01:03 24 Aug 24

The technician was very nice and sympathetic to my situation where I only needed batteries replaced. We had a good conversation after an easy fix. My dog also got a long with him very well. Price was steep, however I know that the call was after hours.

Joe Gooding

20:20 23 Aug 24

Mark Zilis

20:20 23 Aug 24

Knowledgeable, efficient, & fast

Shelby Fawver

14:17 23 Aug 24

The Lanz team came to my house with in 18 hours of calling them. Came on time and took just about an hour to fix my water heater. Great service.

Alexandria Perez

17:51 22 Aug 24

I recently had an exceptional experience with Lanz Plumbing and couldn't be happier with their service. Two plumbers from their team came to my home to address a serious issue with my sewer line that was being blocked by tree roots. From the moment they arrived, they were insanely respectful, transparent, and professional.They took the time to thoroughly explain what was going on, how they would fix it, and even offered me a maintenance plan that I gladly signed up for. Not only were they skilled and knowledgeable, but they were also personable and engaging, making what could have been a stressful situation much more pleasant.On top of their outstanding service, Lanz Plumbing was incredibly affordable, which was a huge relief. I highly recommend them to anyone in need of plumbing services. Trustworthy, friendly, and reasonably priced—Lanz Plumbing is simply the best!

Robert Markley

21:38 21 Aug 24

Sim Sima

18:55 20 Aug 24

Good service, quick response, kind customer service and very professional technicianThanksA++++++

Jim Kelly

15:20 20 Aug 24

employees were polite and professional. They accomplished what Roto Rooter could not. I recommend them for any drainage concerns you may have.

EJ Ignacio

14:13 20 Aug 24

mark walker

02:44 20 Aug 24

On time. Technician was great. Diagnosed problem quickly and had the parts needed to repair our airconditioner and get us back to cool quickly.

Rae Spooner

17:09 19 Aug 24

Rhonda Jackson

18:58 18 Aug 24

Very happy with the service provided. Tech replaced two faucets for me. He was courteous, communicative, knowledgeable and efficient. I highly recommend Lanz Plumbing, Heating & Cooling.

Brian Clark

18:49 17 Aug 24

Very happy with Lanz service and response time on my sump pump issue. Jesse was a pro.

22:01 16 Aug 24

18:51 16 Aug 24

15:00 14 Aug 24

16:08 13 Aug 24

We called around 7pm for a leaky toilet, Lanz had someone get in touch quickly and he was there by 9pm (finishing with a previous customer). Phillip was very kind and communicated everything along the way. He was conscious of his noise level since it was later in the evening & fixed everything by 10pm. I would use Lanz again, they saved us from a flooding bathroom!

Ray Alexander

02:23 10 Aug 24

I was impressed by the communication before the work began. Although the news wasn't the best, the detailed written and verbal explanation was depressing but appreciated. I would like to thank Nick, the technician from Lanz, and my therapist for getting me through this.

Joe Bubon

00:27 10 Aug 24

Technician was friendly and did very good work. Pricing bordering on predatory.

Stan Curry

23:50 09 Aug 24

The service was great! Both men were friendly and were very knowledgeable and did fantastic work! VERY PLEASED

Matthew Shimanovsky

22:08 09 Aug 24

Jeanna Kerner

13:46 09 Aug 24

Fast and painless service, very polite and respectful!

Megan Lamb

22:49 07 Aug 24

Shannon Caughey

20:28 07 Aug 24

Lanz Plumbing provided prompt & excellent service. The plumber from Lanz worked hard to find an affordable & satisfactory solution to my plumbing issue. He was friendly & helpful. I was very pleased with my entire experience with Lanz.

Robert Rea

16:22 07 Aug 24

Jonathon Hemsouvanh

13:14 07 Aug 24

The plumber (Jesse)who came to my home was knowledgeable, skilled, and experienced. He quickly identified the problem and provided a clear explanation of the issue and the necessary repairs. The work was completed in a timely manner, and the plumber took great care to ensure everything was done correctly.

Rebecca Oh

22:05 05 Aug 24

Good service. Plumber was knowledgeable and courteous and fixed our faucet promptly.

21:29 05 Aug 24

21:19 05 Aug 24

17:42 03 Aug 24

20:21 02 Aug 24

I appreciate the attentiveness they take in providing service. Kyle was friendly, supportive, and listened to what I needed. He was affable and kind.

Srinanda Ganguly

20:08 02 Aug 24

Michael Risinger

01:22 02 Aug 24

They were very responsive and worked with me to come in a constrained timeframe. Fixed a dripping ceiling

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HVAC Repair, Plumbing, and More in Decatur IL

Since 2002, Lanz, Inc. has been providing exceptional residential and commercial services in Decatur, IL, and the surrounding areas. Whether you need AC repair, heating maintenance, or plumbing solutions, our team is here to help. We service all makes, models, and brands of equipment. We also offer expert underground solutions for all things sewer, water lines, and more! Our Comfort Family maintenance plans and financing options help you get the right system for your needs at the right price and keep it running at peak performance for years to come.

We pride ourselves on our honesty, integrity, and quality workmanship, which make us a leader in the Decatur, IL, area. Our staff has extensive knowledge, experience, and credentials, ensuring the job will be done right the first time. We offer flat rate pricing and a 100% satisfaction guarantee! Check out our 5-star reviews from your neighbors and contact us 24/7 at 217-394-1380 for all things HVAC and plumbing. What call anyone else?

Recent Jobs and Reviews in Decatur, IL

Our Local Reviews by City

Champaign, IL (1)

Job Locations and Reviews

Brandon K. Checked in 161 days ago

Customer searching for Air conditioner repair due to the unit continuously freezing up. Found unit to be leaking refrigerant. Unit is a R22 unit with a space pack in the attic. Electronic leak search found the evaporator coil to be leaking. Customer would like a quote to replace the system. Kurt Fletcher is scheduled for quote on Monday the 22nd at 10:00am.

Decatur, IL 62521

Brandon K. Checked in 520 days ago

SEWER LINE INSPECTION AND CLEANING

Decatur, IL 62521