HVAC Repairs & Plumbers in Urbana, IL | AC, Furnace, and Plumbing Services

Urbana, IL

Google Rating

4.9

Based on 2546 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Betty Finney

20:40 15 Sep 25

N Dieudonne

19:52 15 Sep 25

Friendly and professional. Took time to educate me and offer recommendations on what would be best to mitigate my issue. I would not hesitate to use them again.

Alex Mejia

19:33 15 Sep 25

Had both laundry faucets and water lines replaced.

Emily Massullo

18:13 15 Sep 25

Neat, tidy, timely & they know what they’re doing. Excellent service.

J R

20:21 11 Sep 25

From start to finish they are sharp, on point, absolute pros. I sought out several bids and their salesman was bright, informed, and THOROUGH. I was amazed when he wanted to look in crawl space and in attic. Other folks didn't do that, didn't ask questions he did. He was a problem solver. The big example was suggesting dehumidifier in crawl and it has made a world of difference. He sat down with a computer and went through the numbers. I needed larger return airs, for instance, more flow. Everything made sense. And he was patient when I had him generate multiple bids through my uncertainty and budgeting. These folks fixed several complaints I've had about this house in the 4 years I've been here. The lead install man came and did measurements and scoped out the project before install day came - he was prepared. The gentlemen installing were polite, respectful, sharp. I've had the system a couple weeks and the whole thing has changed the atmosphere in my home. Humidity control, proper sized AC and furnace and wow, what difference. I've already suggested this company to a couple other friends and family. It is rare in 2025 to find absolutely serious, on point, service-oriented folks like this. If you want every detail done right, call Lanz.

Sumita Chahal

19:43 11 Sep 25

Had a faucet that stopped working and water was draining continuously. Made a call early morning and a receptionist took call. Had someone come in same day from Lanz by noon. Everything was well taken care of and Kyle from Lanz was very helpful. Great company to work with and their service is great.

Pat Bonnell

18:17 10 Sep 25

These guys are just the best! I’m old and live alone. They answer all my questions and share any incite they have. They’re also personable and polite.

Natalie Leavenworth

15:26 10 Sep 25

Jeremy was nice and knowledgeable. He explained why he was doing things and helped me understand my system better.

Paul Houston

13:23 10 Sep 25

Everything went well. The two employees were efficient and professional.

Margy Francis

01:12 10 Sep 25

Happy with repairs made

Sally Shipley

13:58 09 Sep 25

Lanz was fantastic. They were here and had my kitchen drain fixed within an hour of calling! Highly recommend!

Jeff Crabtree

15:53 02 Sep 25

Austin and Skyler were very professional, explaining everything that they were doing. Prompt and attention to details.

Ann Kachelmuss

23:29 01 Sep 25

Outstanding Service from Start to Finish! I recently had a new furnace and air conditioner installed, and I couldn't be more pleased with the entire Lanz experience. From the first consultation with Wes, the service was exceptional. Wes and the team arrived punctually for the installation. They were respectful of my home—wearing boot covers and cleaning up thoroughly when done. They answered all of my questions with patience and expertise. A huge thank-you to Lanz for their customer service!

Gary Gillham

23:47 31 Aug 25

Great serviceman thanks for coming out so quickly

Alexia Thomas

19:43 30 Aug 25

Nicolae Duta

16:31 28 Aug 25

Very good service and communication

Jean Brooks

22:11 26 Aug 25

The guys that came to the house to check out the furnace were very polite, professional and kept me informed.Kurt was great. Very professional, knowledgeable and personable.His demeanor and personality creates trust.

Sam White

23:01 25 Aug 25

Great service. The AC technician quickly identified the issue, got me quotes on both repair and replacement, and talked me through the options.

Already Random

18:06 24 Aug 25

I called several places Saturday and Lanz was the first one to actually confirm to show up. Thank you so much!!

Daniel Allen

14:04 24 Aug 25

I was impressed with the two Lanz technicians who serviced the AC unit and boiler. Both possessed a strong work ethic and a positive, can-do attitude.

Brent Bagniefski

11:32 24 Aug 25

Victor was amazing he found the problem immediately and fixed it in a timely manner as well as offering additional features to better protect the air conditioner.

Tom Cottrell

17:48 22 Aug 25

The technician was very thorough in his work, he spent time wisely to find the issue, he evaluated every part for efficiency and function and was able to provide me options at the end of his assessment.

Davi d Stewart

15:50 21 Aug 25

Excellent customer service in response to changing delivery times for a new refrigerator. Lanz was very cooperative.

Christina Kidd

00:38 21 Aug 25

Boston replaced my dripping bathtub/shower valve, which took four hours and involved cutting new access panels, cutting and fitting new pipe, going in and out of the crawl space. He did meticulous work and was very efficient, explained everything; bathroom vastly improved. I highly recommend him and lanz. Beautiful job!

William Emery

16:25 20 Aug 25

Ron did an excellent job replacing and installing my new garbage disposal and faucet!!!

Cris Park

19:46 19 Aug 25

Gokhan Celik

02:10 19 Aug 25

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Norma Fiedler

00:17 19 Aug 25

Quick friendly service on a weekend and our Ac was fixed. With heat index over 100 and a husband with health issues is great to have a company you can rely on.

Katherine Ottney

19:19 18 Aug 25

Ken Ruffatto

15:09 18 Aug 25

AC system went down in the middle of a heat wave. After multiple refrigerant leaks and years of issues, I decided to get a full furnace/AC replacement. Lanz was quick to come out, assess the system, and provide a quote. Despite being swamped due to the heat wave, Lanz's comfort consultant, Kurt, spent as much time as needed to take measurements, listen to concerns, and provide all of the options. After getting two other quotes, Lanz fell about in the middle for cost, but their thorough explanation of options and responsiveness to questions and concerns put them over the edge. Just as an example, after discussing with me how my old system was working, Lanz actually took the time to properly size the system, while competitors tried to upsize the AC system despite issues with short cycling in the past. All work was completed in a morning for a full furnace/AC replacement, and the team was professional. The new system has been working great, and I'm happy I ended up choosing Lanz.

branden loy

18:27 16 Aug 25

Jason was our technician. He was very polite and explained everything from pricing to the repair. Very happy with the Lanz team!

Rae Spooner

10:39 16 Aug 25

Showed up in 15 minutes after calling.

Kent Willis

19:58 15 Aug 25

Will was the technician,he did a wonderful job,very knowledgeable and helpful. Thanks for suggesting service plan,we did get the plan. This company is consistent with great service help & professional help. Thank you

Laura Berman

18:09 15 Aug 25

Omotayo Akinsola

01:34 15 Aug 25

Therese Coverstone

10:50 14 Aug 25

As usual when Lanz came out they were prompt, professional and fixed the problem. The customer service is impeccable.

Susan Thompson

20:06 13 Aug 25

Extremely happy with my service today. Technician quickly discovered the issue and repaired it in a most professional manner.

Olga Simons

16:03 13 Aug 25

john kraps

20:02 12 Aug 25

Jesse & Charlie worked constantly & determinable installing our new HWH yesterday Lanz’s workers are the best!

Michael Odom

14:55 12 Aug 25

Our Salesperson Kurt was excellent. His knowledge of the products offered, as well as the install were dead on!The office support was also very polite and easy to work with.The techs did a great job as well. The new Trane AC purrs like a kitten!Thank you Team Lanz

Barbara Miller

16:01 11 Aug 25

This service was timely and reasonable. The service person was very polite and efficient, having the part that needed replacing on our AC already without having to go searching for it; was prepared for what might need fixing on our appliance. He explained what had been done, and sent a written explanation along with an itemized receipt for future reference, which is much appreciated.

Eighties Lady

20:56 09 Aug 25

Professional service. Quick, but quality work.

Jessica H

02:14 09 Aug 25

I talked to Shannon about having my toilet back up looked at. It was a Friday early morning and with in an hour he had someone out. They took care of my inside back up and checked the outside sewer. They found an issue that could have turned excessively costly had it not been found. I am beyond thrilled with the quick and efficient service. Now they will be out to repair the sewer line for the house!! Thank you Lanz

Kim Hawkins

22:12 08 Aug 25

Jeffrey Brown

14:58 08 Aug 25

Always very professional. Timely service and great at keeping me informed about arrival times.

Randy Smith

21:33 07 Aug 25

They are great to work with

Don King

19:26 06 Aug 25

Lanz comes every 6mo to perform maintenance on our HVAC system that was installed in June of 2022 based on the service plan we purchased. They contact us to schedule the appointments. They are flexible to accommodate our schedule. They communicate clearly. And provide friendly service while the work is done. They make sure all our questions and concerns are answered before they leave. We are very satisfied with the HVAC system and their service to date.

Brian

19:40 05 Aug 25

Be cautious when dealing with this company. We were surprised by multiple expensive fees that were not disclosed upfront when we scheduled our appointment. Transparency is important, and unfortunately, that was lacking in our experience.

Margaret Ballantyne

18:40 04 Aug 25

The people at Lanz had previously been very helpful and competent. However, we have a leak in a pipe with hot water, and we are without water and heat for the past four days, and they have promised and promised without delivering. We wait and wait for the promised service and they never respond. The temperature in the house is in the low 50s and we are miserable.

Heena Pitchaikani

12:24 03 Aug 25

Good people

Douglas Vandenburgh

23:16 01 Aug 25

I've used Lanz for years and they've always delivered fast and friendly service.

James Gire

19:57 01 Aug 25

Great Service

Carmen Wood

19:11 01 Aug 25

linda berry

14:26 01 Aug 25

Great sawvi w from Aidan

Carrie Hopkins

19:40 31 Jul 25

I had a wonderful experience today with Shannon. He was helpful and did a great job. I had contacted Lanz the night before. I was able to speak with Shannon that night and get an appt for the next day! I will be using Lanz for future needs! Thanks!Had another great experience today with Greg. He came out to service my HVAC system. Thanks Greg!

Renee Wilkey

01:15 31 Jul 25

Roger Henrichs

20:18 30 Jul 25

Very professional, knowledgeable, thorough and had the equipment to do the testing/inspection. The orange shoe covers were unexpected. Very impressed!

Jane Flewelling

17:00 30 Jul 25

Wyatt B. Was professional on time and diagnosed our issue quickly and fixed it quickly. He also fixed a handle on my faucet after working on my water heater. He was very friendly and explained things well.

Connie Whelehon

15:15 30 Jul 25

This was my first experience with Lanz Plumbing, Heating & Cooling. They were at my house in less than an hour after my call to see why my A/C wasn't working on one of our 90 degree days. They found the problem and were able to fix while here. The cost was very reasonable. I will highly recommend Lanz!!

Missy

22:31 28 Jul 25

Very timely and efficient! The technician was fantastic and very knowledgeable!

Colleen Freund

18:15 28 Jul 25

Shannon Valentine

16:13 28 Jul 25

7/28/25We had Lanz install a new heating and air system in our home. Everyone was punctual and professional and prepared! The installation crew (Kevin, Cody, and Ethan) took the time and effort to protect our carpet with floor covering as well as the rest of our property. After the installation the only evidence that they were even there was a new furnace and air conditioner that works perfectly. We have used Lanz for all services that they offer including Plumbing, Underground Solutions and Drain Cleaning. We will continue to use their services and make referrals.5/20/24Thank you, Matt! We appreciate your diligence in tracking down a wire that was crushed during a recent remodel and preventing our air conditioning from working. You are an asset to your trade and Lanz!

Yana Reynolds

23:14 27 Jul 25

We had a great experience getting a new AC/ Furnace system installed. Definitely more expensive than some others, but worth it so far. Kurt and Thomas were very professional, helpful, and knowledgeable.

Monica Barham

20:05 26 Jul 25

Bret set expectations, was efficient and worked diligently to resolve our issue. He was prompt and provided great service!

Maddie Wallace

21:53 25 Jul 25

On one of the hottest heat waves in the Midwest, my AC gave out. Even while busy dealing with everyone’s dying ACs, Lanz fit me in and fixed my AC that day. 30 minutes max, super fast. The tech was respectful and explained what the problem was to me.

Tee Grant

17:18 25 Jul 25

Great friendly service ! Thank you.

Bridgette Latoz

16:18 25 Jul 25

Laura Guder

01:52 25 Jul 25

Aiden did a terrific job repairing our AC unit during this blistering heat dome. Thanks, Aiden for such a quick response!

Dan Corkery

17:39 24 Jul 25

Both technicians provided useful information.

Lindsay Herman

16:27 24 Jul 25

Justin Bosley

20:42 23 Jul 25

Prompt and professional. Arrived about 30 minutes after I called. Upfront about cost of service, which was faster and cheaper than other companies I contacted.

Fei Du

18:00 23 Jul 25

the technicians now run a hvac and water heater and plumbing service together in one trip. They are polite efficient and gives good advice of house maintenance for hvac and water system.

J B Plankenhorn

23:12 22 Jul 25

I have been with Lanz for HVAC and plumbing for years. Good people, knowledgeable and prompt. My ac motor went out and they replaced within a few hours. Great job !

Caleb Miller

17:10 21 Jul 25

Great service. Quick and high quality

Dan Tuggle

16:39 21 Jul 25

Wendy Dexter

23:29 20 Jul 25

I called Lanz at the suggestion of a friend, Sue Gass, who recommended them. The gentleman who came to deal with my issue (leaky toilet, identifying whole house water shut off) was named Boston Williams. What a great guy! He was extremely thorough, knowledgeable, friendly and efficient. He gave us multiple opportunities to ask queations and gave us great information. I try to support local since I live in Coles County, but my recent service from locals was less than satisfactory. I am so relieved to know that Lanz will be my go-to for all my plumbing, heating and cooling needs. I highly recommend Lanz!My most recent experience was with two great young men, Will and Josh. Will did maintenance on my furnace and heat pump and Josh checked my hot water heater. All great guys. Showed up on time, were very pleasant and knowledgeable. I highly recommend Lanz.

Julie Stout

18:50 20 Jul 25

Rachael Burton

17:48 20 Jul 25

Same day service again! Our issue was solved within the afternoon. Will continue to use this company.

Mario Burden

18:47 19 Jul 25

Came in a timely manner. Evaluated and took care of the issue quickly as well. Very satisfied!

John Albert

01:41 18 Jul 25

Always professional and courteous.

Chris Johns

20:31 17 Jul 25

Thanks Victor for the thorough job you did with our AC tune-up! All set for another season!

Mr. Steve

18:16 17 Jul 25

Great job once again, guys! I won't use anyone else for the kind of services they provide. No matter who comes by, they are always friendly and respectful of my property. The work done is always top-notch as well. Thank you for the great service!

Candy Horine

17:14 17 Jul 25

Both men that came were great to work with and would highly recommend them both.

Mary Brumleve

15:48 16 Jul 25

Lanz Heating and Cooling was called because the box on my furnace needed replacing. Greg came out, assessed the situation, gave me a quote and even put a different filter on the furnace that was much more efficient and easy to install. What a difference.

Myung-Ja Han

15:34 16 Jul 25

Cindy Denzer

21:05 15 Jul 25

The service professionals are exactly that. Very polite and kind

Julie Shirley

18:52 15 Jul 25

Technician was very friendly and did a good job.

Brian Dunn

17:43 15 Jul 25

Great routine maintenance

Olivia Frazier

16:52 15 Jul 25

Our tub faucet wasn’t shutting off all the way and the plumber (I didn’t catch his name) came in a fixed it! He was really fast too! I will say, the faucet knob looks a tad wonky but that may be what these old knobs do. Thank you Lanz!

Elizabeth Lewin

20:02 14 Jul 25

My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.

Michael Crossin

18:30 14 Jul 25

The plumber was a super nice guy! Very professional and very thorough. The shower looks and works great! I will definitely call them again for plumbing needs.

Ellen Foran

17:51 14 Jul 25

Josh and Will arrived early today and got right to work, checking my air conditioner and plumbing. When they finished, they explained what they had done and that everything was working fine. I really appreciated their service today!

E J

16:37 14 Jul 25

Fast and efficient maintenance service on the A/C. Much appreciated

Sengsavang Carr

18:16 13 Jul 25

After coming back home from an out-of-state vacation, we found out that our AC wasn’t working. Thankfully, Lanz had a technician available, Jeremy! He was extremely friendly and was able to figure out what needed to be fixed for our AC to work properly again! Such a good relief to have our AC fixed as soon as possible!!

Patsy Green

13:36 13 Jul 25

Workers were great and did a good job!

Jonathan Green

22:12 12 Jul 25

Made it same day and had parts with them. For a Saturday the price was very reasonable. Highly recommend.

Matt Noel

20:54 12 Jul 25

Jeremy came out quickly on a Saturday afternoon for an air conditioner repair. Didn’t have the parts but we appreciate the prompt service and he’ll be back once the part arrives.

Brian Shain

20:28 11 Jul 25

Because of recent storms it took a couple days to get them here but they did a fantastic job getting my sewer back up and running. Thanks guys!

Moose Splatter

20:07 11 Jul 25

We are extremely pleased with the work done in our home. We had an A/C and furnace unit replaced and despite the close quarters and complications with our prior equipment, they were professional, polite, and very competent in all that they did. We have had our share of bad companies, so it is a real blessing to have these guys in our back pockets. We highly recommend this business to anyone needing work, and their prices are very fair and reasonable!

Mary Miller

02:06 11 Jul 25

They were quick and efficient with their task. They were done very quickly

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HVAC Repair, Replacement, Plumbing, and More in Urbana, IL

Staying comfortable in your Urbana, IL, home or business can be a real challenge. Urbana experiences a huge range of weather throughout the year. To handle the steamy summers and bone-chilling winters, you need heating and air conditioning professionals who understand the area. Lanz, Inc. is a local business that's been serving Urbana's climate control and plumbing needs since 2002. We're prepared for any job! Why call anyone else? We'll be here 24/7 at 217-394-1380 !

Premium Furnace, Boiler, Heat Pump and Air Conditioning Replacements & Installations

Reliable, effective climate control starts with choosing the right equipment and having it installed properly. The best way to ensure a successful AC installation or heating installation is to turn to the contractors that leading HVAC brands trust most. In the Urbana area, that means Lanz, Inc. As a Mitsubishi Diamond Dealer and a Trane Comfort Specialist, we exclusively install high-quality HVAC equipment from premier manufacturers. To achieve the best results possible, our technicians and comfort consultants receive in-depth training and always observe industry-recommended best practices.

We install and replace all kinds of heating and air conditioning systems! From flexible ductless AC units and heat pumps to furnaces and boilers, we promise expert installation and replacement every time.

Timely HVAC AC & Furnace Repairs and Maintenance Services

When your HVAC system unexpectedly calls it quits, you can't afford to gamble on an inexperienced and unreliable contractor. You need a partner you can always count on to provide dependable, expeditious air conditioning and heating repairs. That's why we established our emergency response service for Comfort Family members to keep you covered around the clock with no additional fee for after-hours service. No matter when you need air conditioning repair services, our experienced technicians will be ready to respond quickly and professionally. To protect you from future breakdowns, we also offer full-service HVAC maintenance.

Fully Qualified Plumbing Services

At Lanz, Inc., we're always looking for new ways to better serve our customers. Years ago, we expanded our business to include comprehensive plumbing service. From basic drain cleaning to whole house repiping, we're fully licensed and qualified to help with all your plumbing needs.

A few of our plumbing and sewer services include:

We're serious about delivering exceptional service. From heating and air conditioning to plumbing and underground piping, we're the local contractor Urbana residents trust. Give us a call 24/7 at 217-394-1380 to schedule service!

Recent Jobs and Reviews in Urbana, IL

Job Locations and Reviews

Caleb D. Checked in 20 hours ago

Tightened nut on tubular drain line to resolve sink leak found during plumbing inspection.

Urbana, IL 61802

Nicholas S. Checked in 22 hours ago

A/C condensation pump constantly running. Cleaned pump and cleared line using CO2. Pump was still faulty after cleaning, so pump was replaced.

Urbana, IL 61802

Caleb D. Checked in 23 hours ago

Ordered water heater; replacement needed to resolve plumbing problem.

Urbana, IL 61802

Matthew B. Checked in 1 day ago

A/C empty of R22 refrigerant; system 24 years old. Leak search advised. Refilling refrigerant not recommended due to age and cost.

Urbana, IL 61802

Caleb D. Checked in 4 days ago

Water heater would not stay lit. Relit unit and confirmed operation. Provided quote for new water heater.

Urbana, IL 61802

Matthew B. Checked in 4 days ago

A/C frozen; indoor coil, line set & compressor iced. Added refrigerant to system. Previous visit on August 11.

Urbana, IL 61801

Shannon V. Checked in 4 days ago

Cleared clogged kitchen sinks by rodding drain line with 5/16" cable (30 ft). Removed sink trap for access to blockage of food waste. Plumbing repair successful.

Urbana, IL 61801

Matthew B. Checked in 4 days ago

A/C issue: Indoor coil, line set, and compressor were frozen. Refrigerant added to resolve.

Urbana, IL 61801

Nick W. Checked in 4 days ago

Tightened loose toilet tank bolts. Verified proper operation and shut-off; no leaks observed.

Urbana, IL 61802

Jalynn W. Checked in 4 days ago

Sewer line inspection revealed extensive tree root intrusion via 6" PVC cleanout. Further action needed for drain cleaning/sewer line repair.

Urbana, IL 61801

Drew C. Checked in 4 days ago

Boiler maintenance: Cleaned heat exchanger, replaced gaskets and igniter. Set cold water pressure to 16 psi.

Urbana, IL 61802

Jeremy E. Checked in 4 days ago

Relocated A/C thermostat to opposite wall. Completed furnace maintenance and replaced filter for improved efficiency.

Urbana, IL 61801

Jesse H. Checked in 4 days ago

AO Smith hybrid water heater displayed ECC error. Unit reset per troubleshooting guide; power cycled after 5 minutes to resolve issue.

Urbana, IL 61802

Jesse H. Checked in 4 days ago

Replaced Pfister shower cartridge and bathroom sink pop-up drain due to sediment buildup. Addressed plumbing issues and restored proper function.

Urbana, IL 61801

Shannon V. Checked in 4 days ago

Sewer line rodded to clear blockage. Basement access via abandoned stool flange. Line full of water and sludge before clearing.

Urbana, IL 61801

Jalynn W. Checked in 5 days ago

Clogged drain repair: Rodded kitchen sink drain line to clear blockage. Removed debris left from previous repair attempt.

Urbana, IL 61801

Joey H. Checked in 5 days ago

Installed new Badger 5 garbage disposal to resolve plumbing issue.

Urbana, IL 61801

Chase L. Checked in 6 days ago

A/C not running due to conflicting thermostat settings. Showed homeowner proper thermostat operation for efficient HVAC.

Urbana, IL 61801

Jesse H. Checked in 6 days ago

Replaced Pfister shower cartridge and bathroom sink pop-up drain. Resolved plumbing issue due to sediment.

Urbana, IL 61801

Gregory W. Checked in 6 days ago

Furnace maintenance: Replaced customer-supplied air filter, inspected heat exchanger, and cleaned burners and flame sensor. Condensate drain cleaned for optimal heating and cooling service.

Urbana, IL 61802