1. Terms
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Lanz Plumbing, Heating & Cooling, Inc. website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Lanz Plumbing, Heating & Cooling, Inc. website;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Lanz Plumbing, Heating & Cooling, Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Lanz Plumbing, Heating & Cooling, Inc. website are provided “as is”. Lanz Plumbing, Heating & Cooling, Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Lanz Plumbing, Heating & Cooling, Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Lanz Plumbing, Heating & Cooling, Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Lanz Plumbing, Heating & Cooling, Inc. Internet site, even if Lanz Plumbing, Heating & Cooling, Inc. or a Lanz Plumbing, Heating & Cooling, Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Lanz Plumbing, Heating & Cooling, Inc. website could include technical, typographical, or photographic errors. Lanz Plumbing, Heating & Cooling, Inc. does not warrant that any of the materials on its website are accurate, complete, or current. Lanz Plumbing, Heating & Cooling, Inc. may make changes to the materials contained on its website at any time without notice. Lanz Plumbing, Heating & Cooling, Inc. does not, however, make any commitment to update the materials.
6. Links
Lanz Plumbing, Heating & Cooling, Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Lanz Plumbing, Heating & Cooling, Inc. of the site. Use of any such linked website is at the user’s own risk.
7. Site Terms of Use Modifications
Lanz Plumbing, Heating & Cooling, Inc. may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. Governing Law
Any claim relating to Lanz Plumbing, Heating & Cooling, Inc. website shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.
9. Text Messaging (SMS) Program
Program description. Lanz Plumbing, Heating & Cooling (“Lanz”) sends text messages to customers and prospective customers who opt in. Messages may include:
- Customer care messages: appointment confirmations and reminders, technician on-the-way alerts, estimates, invoices and payment reminders, and job follow-ups and satisfaction surveys.
- Marketing messages: seasonal maintenance and tune-up reminders, special offers and promotions, financing offers, and Comfort Family membership renewals and member benefits.
Example messages:
- “Lanz Plumbing, Heating & Cooling: Reminder, your appointment is scheduled for [date] between [time window]. Call 217-394-1380 to reschedule. Reply STOP to opt out.”
- “Lanz: Your technician, [name], is on the way and should arrive in about [XX] minutes.”
- “Lanz: Thank you for choosing us! How did we do? Tell us here: [lanzinc.com link]. Reply STOP to opt out.”
- “Lanz: Cold weather is coming. Schedule your furnace tune-up today at lanzinc.com or call 217-394-1380 . Reply STOP to opt out.”
- “Lanz: Your Comfort Family membership renews on [date]. Members enjoy priority service and savings on repairs. Questions? Call 217-394-1380 . Reply STOP to opt out.”
How to opt in. You may opt in by checking the SMS consent box on a form at lanzinc.com. You may also verbally agree to receive customer care messages about your service when speaking with a Lanz team member by phone or in person. Marketing messages are sent only to those who have provided written consent, such as by checking the consent box on our website. Consent to receive text messages is not a condition of any purchase.
Message frequency and cost. Message frequency varies based on your service activity and our seasonal promotions. Message and data rates may apply.
Opting out and help. Reply STOP to any message to unsubscribe. You will receive one final message confirming your opt-out, and no further messages will be sent. Reply HELP for assistance, or contact us at 217-394-1380 or 2709 W Clark Road, Champaign, IL 61822.
Other terms. Carriers are not liable for delayed or undelivered messages. Please see our [Privacy Policy] for how we handle your information.