Savoy, IL

Customer is searching for a furnace repair professional due to wall heater not heating. Upon arrival the technician found wall heater not operating. The gas was shut off. Turned the gas on and tried lighting the pilot but the spark igniter button wasn’t sparking. Lit the pilot with a match but the flame was not burning on the thermocouple. Cleaned the thermocouple and adjusted the pilot so the flame was burning on the thermocouple and the pilot stayed lit. Tested system operation several times and everything ran correctly. At this time the system is operating properly.

Customer is searching for an HVAC contractor due to a furnace that is not turning on. Upon arrival, the technician found that there was a pressure switch error. It was apparent that the inducer motor was seized. The technician barely touched inducer and it took off running. Furnace fired up and is operating properly at this time.

Customer is needing a plumber to perform routine maintenance. Arrived to perform spring plumbing maintenance. Dye tested toilets=PASSED. Checked all drains and fixtures for leaks or defects=PASSED. Ran solution through tankless water heater. Flushed solution out of tankless lines. Serviced tankless water heater ensured proper operation and good combustion. Need to return to replace scale cutter filter. Customer has a faucet in master bathroom on right side that doesn’t have as good of pressure as left side faucet. Tried to remove aerator but the tabs to remove it with are broken and calcified and unable to remove aerator. Technician recommended replacement faucet due to the calcium build up and inability to remove aerator. Quote is included in invoice. Customer will consider the replacement. All else I working properly at this time.

Customer is searching for air conditioning repair expert to perform routine cooling maintenance to AC unit. Performed Cooling Maintenance, checked and cleaned system components. System is cooling well, all parts and components are in good working condition. No repairs or replacement parts are recommended at this time. Customer is looking to get two Kidde brand fire alarm/smoke detectors replaced, I sent photos to Drew and have some on my phone.

Customer is searching for plumber near me to perform routine maintenance on plumbing. Arrived for plumbing maintenance and checked all stops drains and toilets and found no issues. Drained water heater into sump pump and ran water into ejector pump to confirm function in both pumps Pulled and cleaned off burner assembly Restarted water heater and bleed air No issues at this time

Customer is in need of a plumber due to a leak in their shower. Upon arrival, customer had water stained spot on basement floor coming from above bathroom. Ran water and did not see anything leaking. Found cracking in grout outside of shower base. Also found cracking in grout along top of shower base. Used silicone to seal around top of shower base. If issue continues then grout repair may be needed.

Customer needs an HVAC technician to service their AC unit for routine maintenance. Cooling paid Tune-up on a Trane XB 14 Air conditioner, 3 tons, built in 2010. Good temp split, good airflow. Replaced 20x20x1 filter. Customer noted a small leak coming from evaporating coil drain pan. Found PVC piping to have lost seal due to deteriorating glue. Resealed PVC. No further leakage at this time. Instructed customer to let us know if problem returns. All electrical signals are in range including all capacitors. Refrigerant pressures are normal and have good superheat and subcooling values. Cleaned outdoor unit thoroughly and ensured working order upon completion of maintenance. Everything in working order upon departure.

Customer is in need of a plumber to perform routine maintenance. Arrived to perform spring plumbing maintenance Customer requested technician only perform maintenance on the water heater and not full house maintenance. Flushed water heater Removed burner assembly and cleaned our burner compartment with a brush and shop vac Used air compressor to blow through air inlet screen Re installed burner assembly Lit the pilot and tested thermocouple=GOOD Cycled the thermostat ensuring no gas leaks and proper operation Water heater is working properly as it should

Customer is searching for AC Repair Near Me to figure out why the AC unit continues to need refrigerant added. System was operating when I arrived but not cooling properly. Refrigerant pressures were low at 103 and 314. Superheat was 38 subcooling was 6, delta t was 16 degrees. I added one and a half pounds of 410A and got pressures up to 133 and 355. Superheat was 14, subcooling was 17. Delta t was 21 degrees. Customer is not interested in finding the leak at this time. At this time the system is operating correctly.

Customer is searching for Air Conditioning Repair due to AC unit not cooling. Found system not cooling. The condenser fan was running but the compressor was not. I checked the capacitor and it was good at 32.4 of 35. I checked the compressor windings and 2 of them were open. The compressor was hot so I sprayed it with water until it cooled off. Even after it cooled down the windings still didn’t open. The compressor is bad. I recommended replacing the unit since it is R22 and very old, but the customer wanted to make the repair. I ordered the compressor from Rogers under PR 12831, it should be in tomorrow. Once it is in we can schedule the repair. I quoted $3,413.50 for the repair. I left the power to the outdoor unit off for now. Collected dispatch and diagnostic today. 6/7/24 Returned to replace compressor. When I went to reclaim the refrigerant I found the system was complete empty of refrigerant. I pressure tested the system and found it was leaking in the evaporator coil. The

Customer searching for Plumbers near me to perform annual maintenance on all plumbing systems and equipment. Arrived to perform spring plumbing maintenance Dye tested toilets=PASSED Checked all drains and fixtures for leaks or defects=PASSED Toilet in hall bath flapper was sticking open Customer,we approved replacement of the flapper Removed old flapper installed new Koehler flapper with float. Did not service water heater because it was just installed last month All is working properly at this time

Customer searching for Air Conditioning Repair for their annual Spring maintenance on their AC unit. Cooling paid Tune-up on an Amana 13 SEER Air conditioner, 2.5 tons, installed 12/30/2020. R-410A refrigerant. Good temp split, good airflow. All electrical signals are in range as well as dual-run capacitor. Refrigerant pressures are normal and have good superheat and subcooling values. System is cooling well at this time. Cleaned outdoor unit thoroughly and ensured working order upon completion of maintenance. Everything in working order upon departure.

Customer is searching for Air Conditioning Repair due to their unit not cooling the home. Tech arrived and found some burnt wiring on the capacitor and the capacitor itself, tech got approval to fix the burnt wiring and replace the capacitor, after doing this repair and starting the system back up the unit immediately tripped the breaker again, tech found that when measuring ohms from the compressor terminals to ground there was resistance reading, tech informed the customer that a the compressor would need to be replaced and a quote could be made on Tuesday when supply stores are open again, tech also set an appointment for a comfort consultant to provide a quote for system replacement, tech removed the capacitor and used the old one to keep place of the wires for now, and left the power off to the equipment

Customer searching for drain repair for an inspection. Arrived to camera ductwork due to no air from one of the registers. Access through top of unit. North duct was free of stoppages for 12-15 feet. This was as far as we could push the camera in a non ridgid duct. The east facing duct was disconnected just outside of the unit. Videos uploaded to Ridgid Connect and sent to Shawn Aberle.

Customer is searching for HVAC contractor to perform routine spring maintenance. Cooling paid Tune-up on a Duncan SEER 13 air conditioner, 3 tons, built in 2015. R-410A refrigerant. Good temp split, good airflow. Replaced 16x25x1 filter. All electrical signals are in range as well as both capacitors. Refrigerant pressures are normal and have good superheat and subcooling values. System is cooling properly at this time. Cleaned outdoor unit thoroughly and ensured working order upon completion of maintenance. Everything in working order upon departure.

Customer searching for a plumber near me due to the kitchen drain being clogged, also has a loose handle on a faucet that they may want replaced. Arrived to clogged kitchen sink. Access by removing left side sink trap. Rodded line to clear the blockage. 5/16 cable 50 feet ran Food and grease caused blockage. Reinstalled sink trap. Filled and drained sink to assure proper drainage. Checked for leaks and cleaned work area. Provided the customer a quote for a customer provided faucet installation. Discussed Comfort Family Membership and left a pamphlet.

Customer searching for Plumber due to sump pump is very loud. Arrived to diagnosis issue with sump pump recently installed. The customer explained that they had unplugged the sump pump to install a carbon monoxide detector. The noise was from the operation of the water powered back up pump and the leak was on the back up sump pump check valve. The technician removed and replaced the check valve on the back up sump pump discharge pipe. The technician quoted drain inspection, clearing the main sewer, comfort family plans.

Customer searching for Air conditioner repair for their routine spring maintenance of their AC unit. Performed Cooling Maintenance, checked and cleaned system components. System is cooling well, all parts and components are in good working condition. No repairs or replacement parts are recommended at this time. I noticed the system has a lot of pressure in the return side. The high filtration filter will need to be changed more frequently about once a month. I noticed some water coming from the unit at the evaporator coil. It was coming from the plug at the drain pan. The technician tightened it and the leak stopped. Customer was advised to monitor this to make sure it doesn’t return.

Customer searching for Plumber to perform routine maintenance. Performed plumbing maintenance no repairs recommended at this time. Spoke with homeowner about water heater which is original to home. Did not maintenance water heater due to age (1998). Was able to cycle sump pumps manually. Adjusted hallway toilet tank on first floor which was over flowing slightly. Included quotes for water heater

Customer is searching for Plumbers near me due to the toilet running nonstop. Performed plumbing maintenance no repairs recommended at this time. 5/3 Replaced toilet handle and flapper. Flushed several times prior to departure.to verify proper operation.

Customer is searching for Plumbers near me because the shower will not shut off. Upon arrival found tub shower not turning off, and tub stopper not working properly would not allow water to go down drain. removed handle found that it was broke on inside of handle, not allowing it to be turned off all the way, handles kind of hard to turn which is why it probably broke. Even when it’s turned off all the way it still drips. Removed and replaced cartridge and replaced handle. Replaced 2 hole face plate so there tub drains properly and are able to fill up tub to take bath if needed. Upon completion leak tested and verified operation of all work.

Customer searching for a plumber near me to perform routine maintenance. Performed plumbing maintenance. Drained water heater and cleaned burner assembly. Refilled tank and bled air from system. Verified proper operation. Sump pumps are older but still functioning correctly. Recommend future replacement. Ejector pump is also working how it should. Checked all faucets and traps. Dye tested toilets. Checked for leaks. All working properly at this time.

Customer of Lanz was looking for AC repair near me. Their AC unit was not cooling. Checked unit Found that unit is not getting to second stage cooling Found wiring not connected This is due to when we replaced board, wire came loose Reconnected wiring Unit is operating properly No charge per drew

Customer was looking for an HVAC contractor to perform a furnace repair. The technician found the furnace not heating. The gas valve not opening with 24V present. There is a bad gas valve. Replaced gas valve, set gas pressure (3.5” w.c.). Inspected air filter. Inspected dampers. Inspected temperature rise (65*).

Customer is looking for HVAC Contractor near me to perform routine seasonal maintenance. Preformed customers AC maintenance. Found system pressure indicating refrigerant was slightly low. Topped up system with 1 LB of R-410 and tested. Found system is now cooling properly. System looks great electrically. Thank you for choosing Lanz!