Champaign, IL

Diagnosed a 20-year-old system with no hot water due to a pilot that won't stay lit. Provided quotes for water heater repair, a full water heater replacement, and a new combi boiler system. Customer is currently deciding on next steps.

Diagnosed water heater not staying lit. Evaluated the unit, presented options, and scheduled a new 40-gallon water heater replacement for June 2, 2026.

Conducted annual backflow testing on both RPZ devices. Both assemblies passed inspection. Left certified copies of the test results with the maintenance log to verify system safety and regulatory compliance.

Resolved kitchen AC not cooling issue. Found the thermostat was set to heat instead of cool. Adjusted settings to cool mode and verified the system is now cooling and operating properly.

Resolved a main sewer backup caused by root intrusion. Rodded 100 feet of line using 3” and 4” cutters to restore flow. Conducted a sewer camera inspection to confirm drain cleaning was successful and noted a crack in the clay tile pipe.

Cleared a clogged shower valve by removing the cartridge and flushing sediment from the line. Reinstalled the cartridge and verified proper water flow to restore bathroom plumbing performance.

Replaced a sediment-clogged Delta shower valve cartridge during a bathroom plumbing repair to restore proper hot water pressure and flow to the shower.

Inspected basement bathroom ceiling for a suspected water leak. Identified vent condensation from temperature fluctuations, not a plumbing leak, as the cause of dripping and discoloration. Recommended an HVAC inspection to address the issue.

Installed a customer-selected Delta touch faucet. Secured all plumbing connections and conducted thorough leak verification to ensure proper water pressure and flawless functionality for this residential plumbing upgrade.

Air conditioner repair appointment canceled by the customer prior to arrival. No diagnostics or repairs performed.

Resolved AC not cooling by restoring water loop pressure to 32 PSI incoming and 28 PSI outgoing. This cleared the low-pressure fault on the flow sensor, allowing the compressor contactor to engage. Verified refrigerant levels are good.

Resolved AC not cooling on Unit 5. Located the electrical disconnect switch left off during previous maintenance and turned it back on, successfully restoring power and proper cooling to the system.

Completed HVAC maintenance on 4 rooftop units and replaced all filters. Checked break room unit for previous drain pan leaks; confirmed proper drainage. Systems are cooling well, but recommended planning for future replacement due to age.

Performed drain cleaning on a slow-draining urinal by removing the strainer and using an auger to clear a heavy uric salt blockage. Flushed the line multiple times to restore proper flow.

Performed toilet repair to resolve gurgling and clogging. Cleared a heavy waste buildup inside the toilet bowl using a stool auger to restore proper flow and drainage.

Completed air conditioner repair for a 25-year-old unit blowing hot air. Replaced a failed capacitor to restore cooling. Noted low R-22 refrigerant and recommended a system replacement quote due to the unit's age.

Addressed kitchen drain cleaning by cabling the grease trap inlet (20') and outlet (15') to clear biofilm. Flow remains blocked due to excessive solid buildup inside the trap. Recommended professional pumping to restore flow.

Restored hot water by relighting the pilot light on an aging 1985 unit. Provided a water heater repair assessment and quoted a full replacement due to system age. Customer accepted the quote, and a new installation is being scheduled.

Cleared a clogged attic cup drain blocked by HVAC condensate slime buildup. Completed drain cleaning using a 5/16” cable (50 ft) and flushed the system with water to restore optimal, free-flowing drainage.

Inspected 5 package unit heat exchangers, replaced filters, and cleaned unit 4 spark igniter. Diagnosed flame rollout trip on unit 5, reset switch to test heating, and provided furnace repair and replacement quotes.

Inspected overflowing men's restroom urinal and identified a severe line blockage. Referred the issue to our specialized drain cleaning team for a clogged drain repair to resolve the backup.

Resolved geothermal unit lockout caused by a clogged filter. Cleaned the filter and reset the system to restore compressor function. Verified stable electrical readings and temperature split for optimal cooling performance.

Diagnosed an AC not cooling issue and replaced a faulty outdoor disconnect switch that was failing to send correct voltage to the unit, successfully restoring proper power and cooling performance.

Completed faucet repair by replacing a customer-supplied cartridge to resolve a leak from the handle. Shut off water under the sink, installed the new cartridge, and tested the unit to ensure proper flow and leak-free operation.

Inspected toilet and identified handle on wrong side per commercial building code. Ordered a replacement toilet tank with the handle on the correct open side to complete this commercial plumbing toilet repair.