Champaign, IL

Diagnosed sump pump running constantly due to high groundwater levels. Confirmed gurgling noise was normal weep hole operation. Tested Water Commander backup pump and verified the underground discharge line is clear of blockages.

Investigated recurring issues with the tankless water heater. Diagnosed a suspected failed heat exchanger and scheduled a follow-up to confirm the diagnosis and coordinate the water heater repair or replacement.

Cleaned cooling components for HVAC maintenance. Tested sump and ejector pumps, flushed the tankless water heater, and replaced the Express Water RO system filters. Plumbing and AC systems are operating at peak efficiency.

Investigated a water leak in the floor. Performed water leak detection to locate the source and provided the homeowner with plumbing repair options to resolve the leaking pipes.

Diagnosed AC not cooling and found a burnt outdoor condenser drive. Replaced the failed drive, restored unit communication, and verified proper system operation and cooling using the existing personality module.

Replaced a dripping pressure relief valve to resolve a water heater leak. Drained the system, installed the new valve, bled air, and verified proper, leak-free operation.

Installed a surge protector at the disconnect of the Carrier mini-split system to protect the unit from electrical damage, ensuring safe and reliable operation.

Performed follow-up HVAC inspection on newly installed heating and cooling systems. Verified pressures and Delta T, confirming normal operations. Replaced the south system's thermostat to resolve app and internet connectivity issues.

Installed a surge protector on the mini-split system to shield sensitive electrical components from power surges and voltage spikes, preventing damage and ensuring reliable heating and cooling.

Cleared a clogged kitchen sink caused by grease buildup. Removed under-sink plumbing and performed drain cleaning by rodding 50 feet with a 5/16” cable. Reinstalled the trap and verified proper drainage with no leaks.

Bi-annual HVAC maintenance for two systems: replaced two 20x25x5 filters, cleaned outdoor coils, measured static pressure for proper airflow, and verified electrical voltage and refrigerant levels for optimal, energy-efficient performance.

Cleared a slow bathroom sink drain. Removed under-sink plumbing and performed a clogged drain repair, rodding the line 20 feet with a 5/16” cable to remove a hair blockage. Tested the drain to ensure fast, proper flow.

Flushed the water heater, tested the sump pump, and checked toilets for leaks. Replaced the air filter, cleared the AC condensate line, and verified electrical components, operating pressures, and refrigerant levels for optimal performance.

Quoted bathroom plumbing upgrades, including a customer-supplied pedestal sink faucet and a leaking outdoor wall hydrant replacement. Discussed future maintenance schedule for flushing the tankless water heater.

Diagnosed an AC not running issue and replaced a failed contactor and bad hard start kit, restoring reliable cooling and system operation.

Installed a new 1” pressure reducing valve (PRV), ball valve, and fittings with pressed connections. Verified reduced household water pressure to resolve the water pressure issue and checked the plumbing repair for leaks.

Replaced two failing furnace capacitors, treated condensate lines, and cleaned condenser coils. Inspected plumbing for leaks, tested the sump pump, and provided a quote for a new 75-gallon power vent water heater replacement.

Resolved a clogged sump pump discharge line by clearing root infiltration. Rodded 60 feet of the 4" pipe with a 3/4" cable to perform drain cleaning, restoring full flow to the catch basin and confirming the line is free of blockages.

Addressed water heater overheating by draining the tank to clear sediment buildup and cleaning the burner assembly air intake screens. Advised monitoring water temperature before diagnosing the gas control valve thermostat.

Replaced a noisy furnace inducer motor identified during previous maintenance. This furnace repair restores quiet, reliable, and efficient heating system operation.

Conducted water leak detection by opening ceiling drywall. Found the dripping was caused by condensation on an air duct above, not a plumbing leak. Referred the issue to our HVAC repair team to resolve the duct condensation.

Supplied a custom 54 1/4" x 28 1/2" x 2 1/4" chimney cap to prevent water intrusion, debris, and pests from entering the chimney.

Completed sump pump repair by reattaching and re-supporting a detached alarm sensor above the main pump. Advised drying out the water-exposed alarm and recommended replacement if the sounding issue persists.

Cleared clogged main sewer line backup caused by sludge. Removed toilet, ran 120 feet of cable to restore flow, and conducted camera inspection revealing scale buildup. Reinstalled toilet and reported leaking shut-off valve to maintenance.

Scheduled sump pump service was cancelled by the customer prior to technician arrival. No diagnostics or repairs were performed.