We called this morning when we first noticed a leak from our upstairs bathroom. A technician, Gerald, came out by noon and was able to diagnose and fix the leak in less than 3 hours. He was very knowledgeable and communicated well throughout the process. We are very happy with the service and would use this company again!
Jesse came out last night. We had a pipe break. Lanz is absolutely amazing. They helped connect me with a local mitigation company. Literally wouldn't call anyone else besides lands. Amazing!
I moved here theee yeas ago . I tried to get a service hvac to come out and pm my unit. No luck. I tried several places. No one wanted to help. I saw a Lanz van drive by and chased him down the driver gave me contact information I called them and they came right out. Did a pm on my unit. Their dispatch was helpful and friendly. The tech was very knowable and very easy to deal with. I am happy to finally find them. First class company.
I recently had an exceptional experience with Lanz Plumbing and couldn't be happier with their service. Two plumbers from their team came to my home to address a serious issue with my sewer line that was being blocked by tree roots. From the moment they arrived, they were insanely respectful, transparent, and professional.They took the time to thoroughly explain what was going on, how they would fix it, and even offered me a maintenance plan that I gladly signed up for. Not only were they skilled and knowledgeable, but they were also personable and engaging, making what could have been a stressful situation much more pleasant.On top of their outstanding service, Lanz Plumbing was incredibly affordable, which was a huge relief. I highly recommend them to anyone in need of plumbing services. Trustworthy, friendly, and reasonably priced—Lanz Plumbing is simply the best!Edit to add: Billy and Holden came out to our home today and were amazing! Tree roots invaded our sewer line and the process was so easy and seamless! They were incredibly friendly and transparent throughout the entire process!!! 100/10! I will continue to always use Lanz!!
Very prompt and professional service with a reasonable price! Will and Nick did a thorough maintenance of our furnace and plumbing system. Gerald came the following Monday to reset the toilet and explained to me patiently what went wrong. All your staff are very professional and kind!
The whole crew was very respectful and professional. They did a great job in a quick time. I appreciate everything they did and I would definitely recommend them to anyone.
Our furnace died in the middle of a run of freezing temperatures, and Lanz found a way to move our installation forward almost a week, so that we weren't without heat. Cheers!
I called Lanz about my sump pump that was running once in a while. I was given an appointment. Before the appointment the technician called me. He reassured me that this was normal for my HVAC System, thus saving me the fee for the job.
Always a great experience. Very professional very kind. Very informative. I had to come out for an emergency visit and walked us through on what to do and so far the furnace is still working. I highly recommend Lanz
During an unusual cold spell, one on our furnaces stopped working. I call Mattex, who I’ve used in the past. No answer, so I left a message. Next day, no return call, so I called Lanz. They answered my call, and said they could have someone out that day. In a FEW minutes, Greg, the technician called me to say the he could be at our home in about 15 minutes. He came to our home, quickly analyzed the issue, told me what the repair would cost, and resolved the issue. He also did other maintenance items as well. Great service!!!!! You have my business from now on!
2026-01-21Lanz fixed a rattling / flapping noise from basement furnace.Dispatch fee was the same - $79.00.Removing a chocolate bar wrapper from a blowing motor costed $235.00.I guess the wrapper flew inside the furnace when a stormy wind blew away garbage cans around neighbor on Monday.Service was prompt and professional so Lanz still deserves 5 star.However, I think the maintenance service cost is unreasonable for a simple fix - removing 4 screws, inspecing motor with iphones, and removing a wrapper.I wish they could lower the service fee for a simple fix under $80.---2024-11-06I called Lanz for help since my furnace made a loud noise on Nov. 5.Technician said my furnace has no issue on Nov. 6.I paid $79.00 for dispatch fee.My furnace stopped working on Nov. 12 so I called again.Another technician fixed the problem on Nov. 13.Their service is super-reliable, prompt, and honest.They did not charge dispatch fee for their 2nd visit.
We recently heard water leaking under the house and called Lanz Plumbing. They came right away and discovered the leak was coming from the Water company supply line under the house. They waited while the water company came and shut off the water outside. Then replaced a section of pipe and waited while the water company came back to turn the water on.Highly recommend getting a Lanz service plan so you are at the top of their list when you have a service call and so you get a service discount.In addition, a couple of years ago, The Lanz team installed our new furnace and heat pump in one day in a very tricky location under the house.The team was very professional and did a great job. After the installation a team member arranged to follow up and double check the system to be sure it was running correctly and to answer any questions.We highly recommend Lanz!
Jo repaired two of my toilets. He was very professional and personable, did a great job. I have used Lanz several times in the past and have always been very satisfied with their work!
We had Lanz replace our furnace & AC in January. Our old furnace was failing due to a circuit board issue. Ty gave us an estimate for several different levels of Trane equipment. He even went into our crawl space to check the condition of our 40-year duct work. We selected Lanz because we wanted Trane equipment (very highly rated by Consumer Reports) and felt comfortable with the quality of Lanz' people. Our furnace failed 36 hours before the install date. I wanted to verify the install date, so I contacted Ty. He said they might be able to coax my old furnace back to life. Ty and Wes stopped by and revived our old furnace, so we were comfortable on a 20 deg F night. The install went smoothly and the new equipment looks great in our mud room. Lanz even noticed a poor connection on our hot water exhaust pipe and fixed it! Top quality service, thanks!
Huge thank you to Lanz for the incredible service and such an amazing upgrade to our home! We had a brand-new HVAC system and water heater installed, and the entire experience was outstanding. The team was friendly, professional, and communicated every step of the way. Top-notch customer service from start to finish — I highly recommend Lanz!
These guys are amazing, came out quickly fixed everything that my parents had wrong. Lanz really works with the customer and bends over backwards to get the job done quickly. Highly recommend this company
My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.
I purchased the higher level service contract and Lanz has been great about notifying me about time for furnace and plumbing checkup. Service people are excellent and take the time to talk to you about options. Feels like friends coming over to help.
Lanz did an incredible job on our project! They provided expert advice, excellent customer service, efficient scheduling, and a skilled technician. I highly recommend Lanz to all future customers. We are already scheduling our next home improvement/repair project with them. Thank You Lanz!
We have been using Lanz for years. They are the only hvac/plumbing company we use. Communication is always excellent. Technicians are very professional and knowledgeable. We recommend them to everyone.
We experienced a serious sewer backup on Christmas Eve, with a house full of people, and Lanz, Inc. came to our rescue. Their team was on-site for over three hours, working diligently until the problem was fully resolved. At no point did we feel rushed or dismissed—only reassured.I want to give special recognition to Holden Yates, who truly went above and beyond. Coming out on Christmas Eve meant a real personal sacrifice, and his professionalism, calm demeanor, and determination made an incredibly stressful situation manageable. He explained what was happening, stayed focused on the solution, and didn’t leave until the job was done right.It’s rare to find this level of commitment and service, especially during a holiday. We are extremely grateful and would not hesitate to recommend Lanz, Inc. to anyone in need of reliable, dedicated service—especially when it matters most.Thanks, again Lanz, Inc. and team!
This was our annual HVAC inspection as well as the plumbing inspection. Chase was friendly and did a nice job with the HVAC. The plumber never introduced himself, never called in advance and had zero personality. He did the inspection but did not send a follow-up report. It seems that everything turned out fine though.
Last winter, they installed an ERV and a heat pump water heater. This winter Wes replaced my ancient gas furnace and A/C unit with a combination heat pump system with some rudimentary zone control. For the first time our top floor is neither too hot nor too cold. Great work. One step at a time, Lanz is turning our fixer-upper into a comfortable home.
Will was here as scheduled. A coworker was also here to check the plumbing. I would like to say that Will was awesome. I've had problems with the filters causing a vibrating noise. I could fix it by buying a much cheaper filter. Will actually took the time and found out what was causing the vibration and fixed it!!! He didn't have to because it had nothing to do with filters or the heating unit. He fixed it!!! Now I am able to use the good filters you all provide and no annoying humming sound. He is outstanding.
On 12/16 We had Lanz crew of, Nic W. and Nic C. come out and do service on the new furnace and water heater they installed for us earlier this year plus, check all my plumbing. Didn't know that was part of the service but Very appreciated! They called before the scheduled appointment to see if they could come out early? Great! Furnace checked and cleaned, all faucets and drains checked. Got a detailed report on tests and operation. It even sounds smoother than before. Very good crew!Thanks guysMike
Shannon did a great job cleaning our main sewer line. I called around 4pm and he made to my place within a couple hours. Lanz is very professional and prompt. I even got a call when he was running behind to make sure I was aware of what was happening.
Great service, as always. Shout out to Victor, the technician; he was friendly and knowledgeable, quickly diagnosed the issue and had my furnace working again promptly. The tubing to the pressure sensor was clogged, and the burners wouldn't ignite, so it was cleaned out and the issue was resolved.
