Will was very professional arrived on time and called ahead of time keeping me in formed of his arrival time. He conducted a thorough inspection of my Central Air furnace, changed the filter, cleaned the air pump coils. He did a very good job.
The whole crew was very respectful and professional. They did a great job in a quick time. I appreciate everything they did and I would definitely recommend them to anyone.
I am very satisfied with the job the did. My bathtub and toilet were clogged up.They explained the issue and they gave me an estimate. They are very professional and knowledgeable. I highly recommend this business 👌
We've been clients of Lanz Plumbing for a while now. They are consistently professional. They come when they say they'll be there, and their work is very well done. All their people are friendly and very helpful. I highly recommend Lanz.
OK , thanks. I couldn't figure out how to do this. Gerald did a thorough, excellent job finding the leak, taking pictures and capping off the lines. As well as removing the drinking fountain that was the cause of the water leak. We appreciate Lanz great , prompt service. Thanks again Gerald !
Our furnace died in the middle of a run of freezing temperatures, and Lanz found a way to move our installation forward almost a week, so that we weren't without heat. Cheers!
I called Lanz about my sump pump that was running once in a while. I was given an appointment. Before the appointment the technician called me. He reassured me that this was normal for my HVAC System, thus saving me the fee for the job.
My furnace was not functioning properly since Saturday, I initially had another company come to my home to fix the issue, they had to come twice and they still couldn’t find the problem, they wanted me to install a new thermostat even though they said they weren’t sure that would fix the problem! That was last night. I realized I needed a company that could really handle this and not leave me hanging like they did. I called lanz this morning, they sent me a wonderful person, Greg that was able to diagnose the problem, went and got the new part and installed it and now I am nice and warm in my home. I immediately signed up with lanz to now do the maintenance on the furnace and a/c system and the plumbing. It’s a really good feeling to have peace of mind and heat!!Thank you so much Greg and Lanz !!
It was easy to get an appointment and we were able to fix the issue even though they don’t specialize in appliances. They came on time and it was very helpful.
Lanz is the best. We had fantastic emergency service when our furnace went out on a Sunday. Jeremy was professional, kind, fast, and went the extra mile.
Cannot recommend Lanz enough and thank them enough for their speedy speedy service today when a pipe broke in my kitchen, home alone with my baby and water flooding my kitchen and basement, they were there within 30 minutes and got to the problem and fixed it so quick. Even gave some love to my dog. So appreciate them helping and will continue to call them service.
Always a great experience. Very professional very kind. Very informative. I had to come out for an emergency visit and walked us through on what to do and so far the furnace is still working. I highly recommend Lanz
I had a wonderful experience with Lanz. I called them in January 2026 due to my furnace not blowing out heat after the snow storm. I received a return call promptly and a technician (Will) was at my house in 45 minutes. After a thorough inspection, Will had identified the issue and worked diligently to fix it. His work included having to go in the crawl space under the house (in ridiculous temperatures) as well as work on the drain line of the actual furnace. Will ensured the furnace was functioning correctly before leaving. Additionally, Will collaborated with the office to find the best long term solution and walked me through what that process would look like, offering various options and explaining what each option would look like. Everything was clearly explained to me and I could not be more happy with the service I received.
During an unusual cold spell, one on our furnaces stopped working. I call Mattex, who I’ve used in the past. No answer, so I left a message. Next day, no return call, so I called Lanz. They answered my call, and said they could have someone out that day. In a FEW minutes, Greg, the technician called me to say the he could be at our home in about 15 minutes. He came to our home, quickly analyzed the issue, told me what the repair would cost, and resolved the issue. He also did other maintenance items as well. Great service!!!!! You have my business from now on!
2026-01-21Lanz fixed a rattling / flapping noise from basement furnace.Dispatch fee was the same - $79.00.Removing a chocolate bar wrapper from a blowing motor costed $235.00.I guess the wrapper flew inside the furnace when a stormy wind blew away garbage cans around neighbor on Monday.Service was prompt and professional so Lanz still deserves 5 star.However, I think the maintenance service cost is unreasonable for a simple fix - removing 4 screws, inspecing motor with iphones, and removing a wrapper.I wish they could lower the service fee for a simple fix under $80.---2024-11-06I called Lanz for help since my furnace made a loud noise on Nov. 5.Technician said my furnace has no issue on Nov. 6.I paid $79.00 for dispatch fee.My furnace stopped working on Nov. 12 so I called again.Another technician fixed the problem on Nov. 13.Their service is super-reliable, prompt, and honest.They did not charge dispatch fee for their 2nd visit.
We recently heard water leaking under the house and called Lanz Plumbing. They came right away and discovered the leak was coming from the Water company supply line under the house. They waited while the water company came and shut off the water outside. Then replaced a section of pipe and waited while the water company came back to turn the water on.Highly recommend getting a Lanz service plan so you are at the top of their list when you have a service call and so you get a service discount.In addition, a couple of years ago, The Lanz team installed our new furnace and heat pump in one day in a very tricky location under the house.The team was very professional and did a great job. After the installation a team member arranged to follow up and double check the system to be sure it was running correctly and to answer any questions.We highly recommend Lanz!
Jo repaired two of my toilets. He was very professional and personable, did a great job. I have used Lanz several times in the past and have always been very satisfied with their work!
We had Lanz replace our furnace & AC in January. Our old furnace was failing due to a circuit board issue. Ty gave us an estimate for several different levels of Trane equipment. He even went into our crawl space to check the condition of our 40-year duct work. We selected Lanz because we wanted Trane equipment (very highly rated by Consumer Reports) and felt comfortable with the quality of Lanz' people. Our furnace failed 36 hours before the install date. I wanted to verify the install date, so I contacted Ty. He said they might be able to coax my old furnace back to life. Ty and Wes stopped by and revived our old furnace, so we were comfortable on a 20 deg F night. The install went smoothly and the new equipment looks great in our mud room. Lanz even noticed a poor connection on our hot water exhaust pipe and fixed it! Top quality service, thanks!
Huge thank you to Lanz for the incredible service and such an amazing upgrade to our home! We had a brand-new HVAC system and water heater installed, and the entire experience was outstanding. The team was friendly, professional, and communicated every step of the way. Top-notch customer service from start to finish — I highly recommend Lanz!
These guys are amazing, came out quickly fixed everything that my parents had wrong. Lanz really works with the customer and bends over backwards to get the job done quickly. Highly recommend this company
Always fast, knowledgeable, and professional! Bailed us out on more than one occasion. Will use them for the foreseeable future for all our plumping needs. Kyle and Liam (1-9-26) were great!
My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.
I purchased the higher level service contract and Lanz has been great about notifying me about time for furnace and plumbing checkup. Service people are excellent and take the time to talk to you about options. Feels like friends coming over to help.
Lanz did an incredible job on our project! They provided expert advice, excellent customer service, efficient scheduling, and a skilled technician. I highly recommend Lanz to all future customers. We are already scheduling our next home improvement/repair project with them. Thank You Lanz!
Great service as always. Technicians were very polite, efficient and answered all my questions. I would recommend Lanz to anyone who needs the services they provide.
We have been using Lanz for years. They are the only hvac/plumbing company we use. Communication is always excellent. Technicians are very professional and knowledgeable. We recommend them to everyone.
We experienced a serious sewer backup on Christmas Eve, with a house full of people, and Lanz, Inc. came to our rescue. Their team was on-site for over three hours, working diligently until the problem was fully resolved. At no point did we feel rushed or dismissed—only reassured.I want to give special recognition to Holden Yates, who truly went above and beyond. Coming out on Christmas Eve meant a real personal sacrifice, and his professionalism, calm demeanor, and determination made an incredibly stressful situation manageable. He explained what was happening, stayed focused on the solution, and didn’t leave until the job was done right.It’s rare to find this level of commitment and service, especially during a holiday. We are extremely grateful and would not hesitate to recommend Lanz, Inc. to anyone in need of reliable, dedicated service—especially when it matters most.Thanks, again Lanz, Inc. and team!
