Expert HVAC, Plumbing, and Underground Solutions for the Champaign, IL, Area

Google Rating

4.9

Based on 2789 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Faith Fuoss

21:35 13 Mar 26

We had a leak inside of our water heater, and an employee from Lanz was promptly scheduled to come check it out. He was very thorough, and let us know it would be best to just replace the whole unit. Less than a week later they came and did the replacement. We then had some issues with water pressure and reached out to see if that could possibly be the result of our water being shut off. They sent someone out and got everything sorted for us. This technician, I believed named Sam, went above and beyond for us. Absolutely recommend Lanz and their services.

holly wasmuth

21:11 13 Mar 26

Lanz did a very quick and efficient job! They are highly dependable!

Jennifer Roberts

20:25 13 Mar 26

Holton was great! He cleared my pipes and the gurgles are gone!!! Yeah!!!

Mike Miller

15:12 13 Mar 26

They arrived ahead of schedule, diagnosed the issue quickly, and made speedy repairs.

patrick hanlon

13:19 13 Mar 26

Paul Peter

15:27 12 Mar 26

Susanne Junge

00:38 12 Mar 26

Very friendly and very good in explaining things to me!

Marina Novoselova

22:49 11 Mar 26

Thank you so much for the prompt response and high-quality assistance. It was a kind of emergency with the furnace. The responce from Lanz was super fast. The service was friendly and professional. Highly recommended!

eungsoo shin

17:36 11 Mar 26

They're super nice and professional. My rental townhouse had some water damage in the basement. They didn't find anything there, but they checked next door and found the problem. I'm so thankful for their work. I totally recommend them to fix your headache.

Lynn Phillips

13:21 10 Mar 26

Lanz techs are always very friendly and knowledgeable and do great work. They’re very thorough and offer good explanations and recommendations.

Sue Marzbannia

19:25 09 Mar 26

Called on a Sunday afternoon for a non emergency repair. They were able to come in less than 6 hrs on Monday. Friendly technician. Explained everything in detail. Was efficient and left the area cleaned up. Price was reasonable for service provided. Still waiting on email with explanation and receipt of payment. Pleased with this company.

Wanda Plawer

17:32 09 Mar 26

Jeremy was very helpful, thorough, and professional in diagnosing the problem and then returning to install the replacement part.

Sheila Cheatheam

16:52 09 Mar 26

Same day service on the day of call.gave update through out the service and followed up to Sanitary district with problem found on their line

Kelly Redmon

14:47 08 Mar 26

They did a great job…but then they always do a great job!

Katherine Maniates

00:44 07 Mar 26

Highly recommend. They showed up on time, worked quickly, explained to me what the problem was and left the bathroom even cleaner than when they arrived.

Bobbie Thomas

19:25 06 Mar 26

I really had a great experience Lanz plumbing and heating and cooling. The gentleman that came out to my house was very professional and I was very grateful for them and their great help in a time of need. And I also want to give a great thanks to the gentleman that came on Friday I'm very satisfied and I would recommend anybody to go to Lanzfirst they are the best in my book grateful 🥲

Chris Chambers

16:10 06 Mar 26

The two men who came for service were thorough, kind and fair. They did an excellent job in troubleshooting and taking care future problems for us!

April King

21:03 04 Mar 26

I've been using Lanz for 20 years and they've always done a wonderful job. I've never been disappointed by the quality of thier work. They always show up fast too. And their technicians are always very knowledgeable and have great customer service skills too!

Mike Smith

21:37 03 Mar 26

Kyle and Charlie did a great scoping doing an initial scoping for outside water faucet replacement in the crawl space. price estimate was given and appointment made to schedule the replacement before they left.They were personable and made sure everything was understood.Looking forward to seeing them again.

Steve Kreps

20:45 02 Mar 26

Excellent and speedy response and service

Wesley Garmon

19:14 02 Mar 26

An absolute pleasure to deal with. The tech was great and extremely pleasant. Very glad I picked Lanz!

Tanna H

21:38 01 Mar 26

My bathtub drain was clogged, and he got it cleaned out and draining in less than an hour. The only complaint I had was the price. It was $429.

Renee Seymour

17:19 01 Mar 26

Great service and prices. Going to use them for A/C and plumbing too. Signed up for their annual membership.

f stavins

22:12 25 Feb 26

Pipe had leak replacement. Service person was prompt.was done start to finish in 40 minutes. Thoroughly professional. And competent and friendly.Price. Was not inexpensive.

Dan Spitz

15:25 24 Feb 26

From the beginning of inquiry about HVAC to installation, Lanz employees were professional, punctual, and responsive. They were patient in answering my many questions and honest with their answers. They were extremely thorough with their estimates, and completed the work quickly at the scheduled time. I couldn't have asked for a better experience. I look forward to their upkeep and maintenance on my system.

Micha Ronquest

20:00 23 Feb 26

This is the second time I have used Lanz.!! The first time was for my hot water heating system and the second for my air conditioner. I was very pleased both times and I will continue to work with the company!! Professional, timely , knowledgeable, and pleasant! Thanks guys!!M. Ronquest

Robert Frost

19:28 23 Feb 26

Professional. Fixed problem. I also use Lanz for my furnace maintenance. I would recommend.

Daniel Cook

15:46 23 Feb 26

Service tech was extremely helpful and showed up promptly. Accessed problem and fixed quickly with great future recommendations for preventative measures.

Ken Urban

10:57 23 Feb 26

Quick repair to a leaky pipe! The workman found the problem and fixed it within 2 hours of my initial phone call!Another call a year later, quick service is a broken thermostat! The workman was very helpful, laid out options for repair and also helped with an unrelated problem with my humidifier. I still highly recommend them!Yet another year later they fixed my shower valve quickly. Still using them.

Matt Rossi

00:35 22 Feb 26

Great experience. Lanz did exactly what they quoted without issue. Travis was very professional and efficient.

Po-Shek Fu

22:05 19 Feb 26

Lanz’s plumber Boston was good when he came today to do repair work. As always he’s polite. So the three stars here have nothing to do with his work today. Rather, it was the lazy plumber who had come to do “maintenance” a couple month before who had failed to explain how urgent were the repairs and the quote was misleading. Today the repairs turned out to be quite minor and totally proactive in nature. And the repairs cost us more than $500!!! Ty his’s ridiculous!

Lauren C

19:19 19 Feb 26

We had a great experience with Boston, who did the work on our house. Timely, friendly, and very communicative. We appreciated the detailed explanation of the work and the consistent followups. Would definitely recommend.

Rich Thomson

21:07 18 Feb 26

I called in the morning with an issue that a previous company failed to fix. They ha dme on the schedule for the day and we're put a few hours later. They listened to my concerns and were able to find the problem(the water intake for the boiler was clogged) The technician answered all my questions professionally and showed me things I didn't know. He also suggested a couple upgrades I could do to make the boiler more efficient. Even though the charge for coming out was more because how far I live, I will do business with them again

Daniel Thompson

18:53 18 Feb 26

Nicole Murbarger

16:45 18 Feb 26

Quick appointment availability, great technician

Virgil Niles

16:40 18 Feb 26

We had three separate furnace checks done and the work was quite professional

Alyson Dyck

22:07 17 Feb 26

We called this morning when we first noticed a leak from our upstairs bathroom. A technician, Gerald, came out by noon and was able to diagnose and fix the leak in less than 3 hours. He was very knowledgeable and communicated well throughout the process. We are very happy with the service and would use this company again!

joan Plunk

18:57 17 Feb 26

HVAC maintenance visit

Jodi Vanswol

15:33 17 Feb 26

Super friendly and knowledgeable! Fixed A/C issue immediately. Recommend!

Calvin Willis

12:30 17 Feb 26

izmuk

01:47 14 Feb 26

I moved here theee yeas ago . I tried to get a service hvac to come out and pm my unit. No luck. I tried several places. No one wanted to help. I saw a Lanz van drive by and chased him down the driver gave me contact information I called them and they came right out. Did a pm on my unit. Their dispatch was helpful and friendly. The tech was very knowable and very easy to deal with. I am happy to finally find them. First class company.

Alexandria Wiseley

15:35 13 Feb 26

I recently had an exceptional experience with Lanz Plumbing and couldn't be happier with their service. Two plumbers from their team came to my home to address a serious issue with my sewer line that was being blocked by tree roots. From the moment they arrived, they were insanely respectful, transparent, and professional.They took the time to thoroughly explain what was going on, how they would fix it, and even offered me a maintenance plan that I gladly signed up for. Not only were they skilled and knowledgeable, but they were also personable and engaging, making what could have been a stressful situation much more pleasant.On top of their outstanding service, Lanz Plumbing was incredibly affordable, which was a huge relief. I highly recommend them to anyone in need of plumbing services. Trustworthy, friendly, and reasonably priced—Lanz Plumbing is simply the best!Edit to add: Billy and Holden came out to our home today and were amazing! Tree roots invaded our sewer line and the process was so easy and seamless! They were incredibly friendly and transparent throughout the entire process!!! 100/10! I will continue to always use Lanz!!

Li Zhang

19:47 12 Feb 26

Very prompt and professional service with a reasonable price! Will and Nick did a thorough maintenance of our furnace and plumbing system. Gerald came the following Monday to reset the toilet and explained to me patiently what went wrong. All your staff are very professional and kind!

M M

20:26 11 Feb 26

Very professional and efficient crew. Their plumbing repair works and looks beautiful too!

Larry Greer

02:42 11 Feb 26

All three technicians that came solved my issues with complete accuracy. They explained what they were going to do and followed through with the repairs. They were very professional courteous as they were working. They cleaned up after the work was completed.

Stoney Wireman

17:13 10 Feb 26

Some of the best people from start to finish what a Blessing it is.

Courtney Brown

19:24 09 Feb 26

Amazing! So quick to respond got the job done 100%! 🙏 so appreciative!

William Grubb

18:19 09 Feb 26

Quick efficient replacement of kitchen faucet. It’s So much better.

Dragontrik

15:45 08 Feb 26

After 3 other company could not unclog the main drain to the sewer from our home and after the same three said that there was damage and that it would cost tens of thousands to fix the issue. Lanz came out spent hours to make sure that the issue was what we were told. Come to find out it was only a really bad clog and there was actully no damage. They were actully able.to not only unclog the sewer line but able to clean it out to make sure it wouldn't clog again. They saved us some much money and made sure everything was right. They even cleaned up the area better than when they got there. Outstanding job. Would give 6 stars if I could.

Ira Jeffrey Gibson

19:34 07 Feb 26

Stewart Lang

18:47 06 Feb 26

Marvin Dobkins

19:22 05 Feb 26

Will was very professional arrived on time and called ahead of time keeping me in formed of his arrival time. He conducted a thorough inspection of my Central Air furnace, changed the filter, cleaned the air pump coils. He did a very good job.

emily richard

00:50 05 Feb 26

Amazing! Polite And knowledgeable.

JoLynn Holm

00:10 05 Feb 26

I needed a clogged drain cleared.

Mike Barr

03:51 04 Feb 26

Robert Weiser

23:04 03 Feb 26

The whole crew was very respectful and professional. They did a great job in a quick time. I appreciate everything they did and I would definitely recommend them to anyone.

Guadalupe Lopez

02:05 03 Feb 26

I am very satisfied with the job the did. My bathtub and toilet were clogged up.They explained the issue and they gave me an estimate. They are very professional and knowledgeable. I highly recommend this business 👌

Sandy Camargo

20:36 02 Feb 26

We've been clients of Lanz Plumbing for a while now. They are consistently professional. They come when they say they'll be there, and their work is very well done. All their people are friendly and very helpful. I highly recommend Lanz.

Mary Miller

20:28 02 Feb 26

They were quick and efficient with their task. They were done very quickly

Garrett Bradley

16:49 02 Feb 26

Had Lanz out to look at my water heater. Gerald was very professional and helpful. He took the time to explain things and go over the quote with me.

Damien Kington

03:36 01 Feb 26

Very professional and attentive

Randy Wright

19:19 31 Jan 26

OK , thanks. I couldn't figure out how to do this. Gerald did a thorough, excellent job finding the leak, taking pictures and capping off the lines. As well as removing the drinking fountain that was the cause of the water leak. We appreciate Lanz great , prompt service. Thanks again Gerald !

secox0

23:00 29 Jan 26

Fast service and quick installation of a new main sump pump

Steve Orenic

19:49 29 Jan 26

Joel Frazier

19:08 29 Jan 26

Our furnace died in the middle of a run of freezing temperatures, and Lanz found a way to move our installation forward almost a week, so that we weren't without heat. Cheers!

Julia Henebry

18:40 29 Jan 26

My technician, Boston, was helpful and knowledgeable.

Davenport

15:59 29 Jan 26

Quick and professional. Had me going in just a few minutes. They know their stuff.

Sheryl Dyck

00:47 29 Jan 26

I called Lanz about my sump pump that was running once in a while. I was given an appointment. Before the appointment the technician called me. He reassured me that this was normal for my HVAC System, thus saving me the fee for the job.

Leslie Webb

00:38 29 Jan 26

My furnace was not functioning properly since Saturday, I initially had another company come to my home to fix the issue, they had to come twice and they still couldn’t find the problem, they wanted me to install a new thermostat even though they said they weren’t sure that would fix the problem! That was last night. I realized I needed a company that could really handle this and not leave me hanging like they did. I called lanz this morning, they sent me a wonderful person, Greg that was able to diagnose the problem, went and got the new part and installed it and now I am nice and warm in my home. I immediately signed up with lanz to now do the maintenance on the furnace and a/c system and the plumbing. It’s a really good feeling to have peace of mind and heat!!Thank you so much Greg and Lanz !!

Caroline L

23:32 28 Jan 26

It was easy to get an appointment and we were able to fix the issue even though they don’t specialize in appliances. They came on time and it was very helpful.

Steve O'Byrne

20:17 28 Jan 26

Workers arrived on time and did a great job

Jacob Hughes

00:16 28 Jan 26

Lanz is the best. We had fantastic emergency service when our furnace went out on a Sunday. Jeremy was professional, kind, fast, and went the extra mile.

Megan Noel

22:24 27 Jan 26

Cannot recommend Lanz enough and thank them enough for their speedy speedy service today when a pipe broke in my kitchen, home alone with my baby and water flooding my kitchen and basement, they were there within 30 minutes and got to the problem and fixed it so quick. Even gave some love to my dog. So appreciate them helping and will continue to call them service.

Pam Martin

19:55 27 Jan 26

Holden took the time to answer all of my questions. Appreciate his expertise.

Tabbatha Reeder

19:53 27 Jan 26

Always a great experience. Very professional very kind. Very informative. I had to come out for an emergency visit and walked us through on what to do and so far the furnace is still working. I highly recommend Lanz

Gregory Khachaturian

17:19 27 Jan 26

Nicholas Jackson

15:37 27 Jan 26

On time, friendly, efficient.

Amee Desai

00:25 27 Jan 26

Joe Sutter

17:20 26 Jan 26

The plumbers were courteous and professional and ready to do what needed done.

Amy Skillings

17:11 26 Jan 26

I had a wonderful experience with Lanz. I called them in January 2026 due to my furnace not blowing out heat after the snow storm. I received a return call promptly and a technician (Will) was at my house in 45 minutes. After a thorough inspection, Will had identified the issue and worked diligently to fix it. His work included having to go in the crawl space under the house (in ridiculous temperatures) as well as work on the drain line of the actual furnace. Will ensured the furnace was functioning correctly before leaving. Additionally, Will collaborated with the office to find the best long term solution and walked me through what that process would look like, offering various options and explaining what each option would look like. Everything was clearly explained to me and I could not be more happy with the service I received.

Sheila Mayberry

01:35 26 Jan 26

Dale Slack

00:33 25 Jan 26

During an unusual cold spell, one on our furnaces stopped working. I call Mattex, who I’ve used in the past. No answer, so I left a message. Next day, no return call, so I called Lanz. They answered my call, and said they could have someone out that day. In a FEW minutes, Greg, the technician called me to say the he could be at our home in about 15 minutes. He came to our home, quickly analyzed the issue, told me what the repair would cost, and resolved the issue. He also did other maintenance items as well. Great service!!!!! You have my business from now on!

Hyokyung Lee

19:31 24 Jan 26

2026-01-21Lanz fixed a rattling / flapping noise from basement furnace.Dispatch fee was the same - $79.00.Removing a chocolate bar wrapper from a blowing motor costed $235.00.I guess the wrapper flew inside the furnace when a stormy wind blew away garbage cans around neighbor on Monday.Service was prompt and professional so Lanz still deserves 5 star.However, I think the maintenance service cost is unreasonable for a simple fix - removing 4 screws, inspecing motor with iphones, and removing a wrapper.I wish they could lower the service fee for a simple fix under $80.---2024-11-06I called Lanz for help since my furnace made a loud noise on Nov. 5.Technician said my furnace has no issue on Nov. 6.I paid $79.00 for dispatch fee.My furnace stopped working on Nov. 12 so I called again.Another technician fixed the problem on Nov. 13.Their service is super-reliable, prompt, and honest.They did not charge dispatch fee for their 2nd visit.

Marcy Satterwhite

21:06 23 Jan 26

We recently heard water leaking under the house and called Lanz Plumbing. They came right away and discovered the leak was coming from the Water company supply line under the house. They waited while the water company came and shut off the water outside. Then replaced a section of pipe and waited while the water company came back to turn the water on.Highly recommend getting a Lanz service plan so you are at the top of their list when you have a service call and so you get a service discount.In addition, a couple of years ago, The Lanz team installed our new furnace and heat pump in one day in a very tricky location under the house.The team was very professional and did a great job. After the installation a team member arranged to follow up and double check the system to be sure it was running correctly and to answer any questions.We highly recommend Lanz!

Cammy Brown (Cammyb63)

19:55 23 Jan 26

All good. FRIENDLY, on time and offered deal for ac combo! Thanks!!

Pat Bonnell

17:24 23 Jan 26

These guys are just the best! I’m old and live alone. They answer all my questions and share any incite they have. They’re also personable and polite.

Alexander Gray

19:21 22 Jan 26

Tony was very helpful and pleasant to work with.

Kimberly Helms

01:55 21 Jan 26

Excellent Tech. Very knowledgeable and professional. Went with the Maintenance program all because of him. Thank you!!

Sharon Knoke

16:47 20 Jan 26

Jo repaired two of my toilets. He was very professional and personable, did a great job. I have used Lanz several times in the past and have always been very satisfied with their work!

Jess Morrell

14:46 20 Jan 26

Lanz responded quickly and resolved the sewer issue that same day. Definitely will use them in the future!

Richard Swain

19:15 19 Jan 26

Direct information, Courtious manner and efficient work. Thank you Kyle

Randy Richmond

18:58 19 Jan 26

Geraold did a great job!!!

Sharon Rhoton

15:46 19 Jan 26

Ed Mehnert

18:11 18 Jan 26

We had Lanz replace our furnace & AC in January. Our old furnace was failing due to a circuit board issue. Ty gave us an estimate for several different levels of Trane equipment. He even went into our crawl space to check the condition of our 40-year duct work. We selected Lanz because we wanted Trane equipment (very highly rated by Consumer Reports) and felt comfortable with the quality of Lanz' people. Our furnace failed 36 hours before the install date. I wanted to verify the install date, so I contacted Ty. He said they might be able to coax my old furnace back to life. Ty and Wes stopped by and revived our old furnace, so we were comfortable on a 20 deg F night. The install went smoothly and the new equipment looks great in our mud room. Lanz even noticed a poor connection on our hot water exhaust pipe and fixed it! Top quality service, thanks!

Adam Davis

12:42 18 Jan 26

Greg Mills

23:09 17 Jan 26

Very pleased with their service

John Kublick

16:07 17 Jan 26

James Zielinski

22:43 16 Jan 26

Huge thank you to Lanz for the incredible service and such an amazing upgrade to our home! We had a brand-new HVAC system and water heater installed, and the entire experience was outstanding. The team was friendly, professional, and communicated every step of the way. Top-notch customer service from start to finish — I highly recommend Lanz!

Gregory Campbell

20:42 16 Jan 26

These guys are amazing, came out quickly fixed everything that my parents had wrong. Lanz really works with the customer and bends over backwards to get the job done quickly. Highly recommend this company

Patrick Floyd

21:55 15 Jan 26

Amazing service.

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Full-Scale Comfort You Can Count On

Air Conditioning We keep your home or business cool all summer with top-class AC services. From installation to repair and more, we have you covered.

Heating Services Never worry again about warming your home or business with our comprehensive heating services. We service heat pumps, furnaces, boilers, and more.

Plumbing Services Our expert plumbers make stubborn clogs and leaky pipes a thing of the past. Time for a remodel or whole-home repiping? We'll take care of it all for you.

Underground Solutions We have the experience, advanced technology, and trenchless alternatives to tackle water lines, pipelining, and everything in between.

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If you're unsure about a drain cleaning quote, we're here to help with camera inspections and pressure-free second opinions for your peace of mind.

Since 2002

Customers Always Come First

Our core values are at the heart of everything we do: honesty, integrity, innovation, teamwork, excellence, and development. We're proud to deliver efficient service that gets the job done right the first time, every time. We always put our customers first with honest and transparent pricing, exceptional communication, and the promise to only recommend services that we truly believe benefit you. Our commitment to excellence is always backed by a 100% satisfaction guarantee.

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