Expert HVAC, Plumbing, and Underground Solutions for the Champaign, IL, Area

Google Rating

4.9

Based on 2768 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Rich Thomson

21:07 18 Feb 26

I called in the morning with an issue that a previous company failed to fix. They ha dme on the schedule for the day and we're put a few hours later. They listened to my concerns and were able to find the problem(the water intake for the boiler was clogged) The technician answered all my questions professionally and showed me things I didn't know. He also suggested a couple upgrades I could do to make the boiler more efficient. Even though the charge for coming out was more because how far I live, I will do business with them again

Daniel Thompson

18:53 18 Feb 26

Nicole Murbarger

16:45 18 Feb 26

Quick appointment availability, great technician

Virgil Niles

16:40 18 Feb 26

We had three separate furnace checks done and the work was quite professional

Alyson Dyck

22:07 17 Feb 26

We called this morning when we first noticed a leak from our upstairs bathroom. A technician, Gerald, came out by noon and was able to diagnose and fix the leak in less than 3 hours. He was very knowledgeable and communicated well throughout the process. We are very happy with the service and would use this company again!

joan Plunk

18:57 17 Feb 26

HVAC maintenance visit

Jodi Vanswol

15:33 17 Feb 26

Super friendly and knowledgeable! Fixed A/C issue immediately. Recommend!

Calvin Willis

12:30 17 Feb 26

Rasleen Saluja

17:08 14 Feb 26

Jesse came out last night. We had a pipe break. Lanz is absolutely amazing. They helped connect me with a local mitigation company. Literally wouldn't call anyone else besides lands. Amazing!

izmuk

01:47 14 Feb 26

I moved here theee yeas ago . I tried to get a service hvac to come out and pm my unit. No luck. I tried several places. No one wanted to help. I saw a Lanz van drive by and chased him down the driver gave me contact information I called them and they came right out. Did a pm on my unit. Their dispatch was helpful and friendly. The tech was very knowable and very easy to deal with. I am happy to finally find them. First class company.

Alexandria Wiseley

15:35 13 Feb 26

I recently had an exceptional experience with Lanz Plumbing and couldn't be happier with their service. Two plumbers from their team came to my home to address a serious issue with my sewer line that was being blocked by tree roots. From the moment they arrived, they were insanely respectful, transparent, and professional.They took the time to thoroughly explain what was going on, how they would fix it, and even offered me a maintenance plan that I gladly signed up for. Not only were they skilled and knowledgeable, but they were also personable and engaging, making what could have been a stressful situation much more pleasant.On top of their outstanding service, Lanz Plumbing was incredibly affordable, which was a huge relief. I highly recommend them to anyone in need of plumbing services. Trustworthy, friendly, and reasonably priced—Lanz Plumbing is simply the best!Edit to add: Billy and Holden came out to our home today and were amazing! Tree roots invaded our sewer line and the process was so easy and seamless! They were incredibly friendly and transparent throughout the entire process!!! 100/10! I will continue to always use Lanz!!

Li Zhang

19:47 12 Feb 26

Very prompt and professional service with a reasonable price! Will and Nick did a thorough maintenance of our furnace and plumbing system. Gerald came the following Monday to reset the toilet and explained to me patiently what went wrong. All your staff are very professional and kind!

Stoney Wireman

17:13 10 Feb 26

Some of the best people from start to finish what a Blessing it is.

Ira Jeffrey Gibson

19:34 07 Feb 26

Stewart Lang

18:47 06 Feb 26

Marshal

16:07 06 Feb 26

Great service

Robert Weiser

23:04 03 Feb 26

The whole crew was very respectful and professional. They did a great job in a quick time. I appreciate everything they did and I would definitely recommend them to anyone.

secox0

23:00 29 Jan 26

Fast service and quick installation of a new main sump pump

Renee Seymour

19:24 29 Jan 26

Great service and prices. Going to use them for A/C and plumbing too. Signed up for their annual membership.

Joel Frazier

19:08 29 Jan 26

Our furnace died in the middle of a run of freezing temperatures, and Lanz found a way to move our installation forward almost a week, so that we weren't without heat. Cheers!

Julia Henebry

18:40 29 Jan 26

My technician, Boston, was helpful and knowledgeable.

Sheryl Dyck

00:47 29 Jan 26

I called Lanz about my sump pump that was running once in a while. I was given an appointment. Before the appointment the technician called me. He reassured me that this was normal for my HVAC System, thus saving me the fee for the job.

Steve O'Byrne

20:17 28 Jan 26

Workers arrived on time and did a great job

ciera poole

18:33 28 Jan 26

Pam Martin

19:55 27 Jan 26

Holden took the time to answer all of my questions. Appreciate his expertise.

Tabbatha Reeder

19:53 27 Jan 26

Always a great experience. Very professional very kind. Very informative. I had to come out for an emergency visit and walked us through on what to do and so far the furnace is still working. I highly recommend Lanz

Gregory Khachaturian

17:19 27 Jan 26

Nicholas Jackson

15:37 27 Jan 26

On time, friendly, efficient.

Joe Sutter

17:20 26 Jan 26

The plumbers were courteous and professional and ready to do what needed done.

Jim Chandler

19:26 25 Jan 26

Dale Slack

00:33 25 Jan 26

During an unusual cold spell, one on our furnaces stopped working. I call Mattex, who I’ve used in the past. No answer, so I left a message. Next day, no return call, so I called Lanz. They answered my call, and said they could have someone out that day. In a FEW minutes, Greg, the technician called me to say the he could be at our home in about 15 minutes. He came to our home, quickly analyzed the issue, told me what the repair would cost, and resolved the issue. He also did other maintenance items as well. Great service!!!!! You have my business from now on!

Hyokyung Lee

19:31 24 Jan 26

2026-01-21Lanz fixed a rattling / flapping noise from basement furnace.Dispatch fee was the same - $79.00.Removing a chocolate bar wrapper from a blowing motor costed $235.00.I guess the wrapper flew inside the furnace when a stormy wind blew away garbage cans around neighbor on Monday.Service was prompt and professional so Lanz still deserves 5 star.However, I think the maintenance service cost is unreasonable for a simple fix - removing 4 screws, inspecing motor with iphones, and removing a wrapper.I wish they could lower the service fee for a simple fix under $80.---2024-11-06I called Lanz for help since my furnace made a loud noise on Nov. 5.Technician said my furnace has no issue on Nov. 6.I paid $79.00 for dispatch fee.My furnace stopped working on Nov. 12 so I called again.Another technician fixed the problem on Nov. 13.Their service is super-reliable, prompt, and honest.They did not charge dispatch fee for their 2nd visit.

Marcy Satterwhite

21:06 23 Jan 26

We recently heard water leaking under the house and called Lanz Plumbing. They came right away and discovered the leak was coming from the Water company supply line under the house. They waited while the water company came and shut off the water outside. Then replaced a section of pipe and waited while the water company came back to turn the water on.Highly recommend getting a Lanz service plan so you are at the top of their list when you have a service call and so you get a service discount.In addition, a couple of years ago, The Lanz team installed our new furnace and heat pump in one day in a very tricky location under the house.The team was very professional and did a great job. After the installation a team member arranged to follow up and double check the system to be sure it was running correctly and to answer any questions.We highly recommend Lanz!

Pat Bonnell

17:24 23 Jan 26

These guys are just the best! I’m old and live alone. They answer all my questions and share any incite they have. They’re also personable and polite.

Alexander Gray

19:21 22 Jan 26

Tony was very helpful and pleasant to work with.

Sharon Knoke

16:47 20 Jan 26

Jo repaired two of my toilets. He was very professional and personable, did a great job. I have used Lanz several times in the past and have always been very satisfied with their work!

Jess Morrell

14:46 20 Jan 26

Lanz responded quickly and resolved the sewer issue that same day. Definitely will use them in the future!

Richard Swain

19:15 19 Jan 26

Direct information, Courtious manner and efficient work. Thank you Kyle

Sharon Rhoton

15:46 19 Jan 26

Ed Mehnert

18:11 18 Jan 26

We had Lanz replace our furnace & AC in January. Our old furnace was failing due to a circuit board issue. Ty gave us an estimate for several different levels of Trane equipment. He even went into our crawl space to check the condition of our 40-year duct work. We selected Lanz because we wanted Trane equipment (very highly rated by Consumer Reports) and felt comfortable with the quality of Lanz' people. Our furnace failed 36 hours before the install date. I wanted to verify the install date, so I contacted Ty. He said they might be able to coax my old furnace back to life. Ty and Wes stopped by and revived our old furnace, so we were comfortable on a 20 deg F night. The install went smoothly and the new equipment looks great in our mud room. Lanz even noticed a poor connection on our hot water exhaust pipe and fixed it! Top quality service, thanks!

Greg Mills

23:09 17 Jan 26

Very pleased with their service

James Zielinski

22:43 16 Jan 26

Huge thank you to Lanz for the incredible service and such an amazing upgrade to our home! We had a brand-new HVAC system and water heater installed, and the entire experience was outstanding. The team was friendly, professional, and communicated every step of the way. Top-notch customer service from start to finish — I highly recommend Lanz!

Gregory Campbell

20:42 16 Jan 26

These guys are amazing, came out quickly fixed everything that my parents had wrong. Lanz really works with the customer and bends over backwards to get the job done quickly. Highly recommend this company

Paula Akins

22:31 15 Jan 26

Patrick Floyd

21:55 15 Jan 26

Amazing service.

What Now

17:42 15 Jan 26

I called after hours for a furnace that went out with Temps at 12 degrees. They had it fixed before lunch. Great job!

Quaker Warwick

22:52 14 Jan 26

Shannon, Holden and the other gentleman are all my angels!! They fixed my issue in half an hour, and were kind, efficient and neat. Thank you

Phyl g

17:43 14 Jan 26

Charles Ragona

00:18 14 Jan 26

Repair tech was at the house in 20min after hours. Diagnosed problem fixed it in less then 30 min. He wore shoe covering and was very professional.

Thomas Siwe

02:30 13 Jan 26

C Caldwell

21:04 12 Jan 26

Tech was professional, knowledgeable and pleasant. Did a great job installing 2 Delta bath sink faucets that we provided.

Elizabeth Lewin

19:52 12 Jan 26

My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.

Richard Lampman

15:16 10 Jan 26

I purchased the higher level service contract and Lanz has been great about notifying me about time for furnace and plumbing checkup. Service people are excellent and take the time to talk to you about options. Feels like friends coming over to help.

Cris Vowels

15:11 09 Jan 26

O Somera

00:49 09 Jan 26

A bit pricey but quick and effective.

karen

19:47 08 Jan 26

Two service tech showed up right on time and went to work I think they did a good thorough job

Jennifer Mason

23:00 07 Jan 26

Lanz did an incredible job on our project! They provided expert advice, excellent customer service, efficient scheduling, and a skilled technician. I highly recommend Lanz to all future customers. We are already scheduling our next home improvement/repair project with them. Thank You Lanz!

mike perry

20:37 07 Jan 26

Dennis

00:37 07 Jan 26

Had the sewer line cleaned did good job didn't really care for the $79 dispatch fee

Beth Hoedebecke

20:32 06 Jan 26

I called and technicians were dispatched very quickly. They were friendly and helpful. They fixed my issue and thanked me for calling.

George Niehoff

22:40 05 Jan 26

We have been using Lanz for years. They are the only hvac/plumbing company we use. Communication is always excellent. Technicians are very professional and knowledgeable. We recommend them to everyone.

Jeffrey Carr

18:35 05 Jan 26

The man did fine work, no extra problems but offered an estimate of what could be done if needed. Recommended!

Chris Hopper

22:28 02 Jan 26

Very pleased with service thank you

Alison Anders

22:55 01 Jan 26

Fast and helpful. Took the time to explain how things worked. Strongly recommend.

Jonathan Freund

17:27 01 Jan 26

Shelby Fawver

16:09 01 Jan 26

The Lanz team came to my house with in 18 hours of calling them. Came on time and took just about an hour to fix my water heater. Great service.

Geoffrey Herman

20:58 31 Dec 25

Brian Lauthen

20:54 31 Dec 25

Natalya Matatov

18:50 31 Dec 25

Quick, precised quality work was done. Very good information was given about the issues we had.

Cindy Milazzo

02:03 31 Dec 25

A lifesaver!They explained everything, efficient, and very responsive to our emergency!

Yvonne Teal

19:28 30 Dec 25

Ron is very professional. Heexplained everything. Found the problem and fixed it.

Christy Loop

18:00 30 Dec 25

Barry Steele

01:34 30 Dec 25

Called back right away. Was here in an hour from 30 minutes away. Did his job perfectly and was very polite

Gwen Laguda

15:44 29 Dec 25

Very professional people and they were able to address the problem on time with quick solution.

Donald Shane

13:33 29 Dec 25

We experienced a serious sewer backup on Christmas Eve, with a house full of people, and Lanz, Inc. came to our rescue. Their team was on-site for over three hours, working diligently until the problem was fully resolved. At no point did we feel rushed or dismissed—only reassured.I want to give special recognition to Holden Yates, who truly went above and beyond. Coming out on Christmas Eve meant a real personal sacrifice, and his professionalism, calm demeanor, and determination made an incredibly stressful situation manageable. He explained what was happening, stayed focused on the solution, and didn’t leave until the job was done right.It’s rare to find this level of commitment and service, especially during a holiday. We are extremely grateful and would not hesitate to recommend Lanz, Inc. to anyone in need of reliable, dedicated service—especially when it matters most.Thanks, again Lanz, Inc. and team!

Connor Yoder

22:35 25 Dec 25

Very up front about pricing. Knowledgeable and courteous in the home.

Tamra Gray

02:55 25 Dec 25

Great communication skills. Very informative when explaining the process.Very neat & tidy. Cleaned up very well after themselves.Thankyou!!

Ramnik Dholaria

21:36 24 Dec 25

Lanz provided great service to my Furnce and did through analysis and provided detail option with cost to replace with new one. Thank you.

john kraps

15:29 24 Dec 25

Will & Charlie did excellent work. When you service our 2 furnaces, please replace the 20” X 16” filter in the upstairs furnace as 217 always did

Jini

00:25 24 Dec 25

Technician was quick to respond after hours and throughly explained costs prior to repair. Would highly recommend!!

Julie Stout

19:02 21 Dec 25

Dean Cavey

21:10 20 Dec 25

This was our annual HVAC inspection as well as the plumbing inspection. Chase was friendly and did a nice job with the HVAC. The plumber never introduced himself, never called in advance and had zero personality. He did the inspection but did not send a follow-up report. It seems that everything turned out fine though.

Andrew Graumlich

23:03 19 Dec 25

Last winter, they installed an ERV and a heat pump water heater. This winter Wes replaced my ancient gas furnace and A/C unit with a combination heat pump system with some rudimentary zone control. For the first time our top floor is neither too hot nor too cold. Great work. One step at a time, Lanz is turning our fixer-upper into a comfortable home.

Jennifer

17:27 19 Dec 25

Very efficient and professional. Great work!

Brandon M

17:51 18 Dec 25

Have used lanz multiple times throughout the years. Always hassle free and easy to work with and exceptional customer service.

Cheryl Masters

01:49 18 Dec 25

Will was here as scheduled. A coworker was also here to check the plumbing. I would like to say that Will was awesome. I've had problems with the filters causing a vibrating noise. I could fix it by buying a much cheaper filter. Will actually took the time and found out what was causing the vibration and fixed it!!! He didn't have to because it had nothing to do with filters or the heating unit. He fixed it!!! Now I am able to use the good filters you all provide and no annoying humming sound. He is outstanding.

Ross Wiberg

23:49 17 Dec 25

Malinda Frichtl

22:38 17 Dec 25

Our furnace wasn't working properly. They came the same day we called them. Our service guy was wonderful and explained everything very clearly.

Mary Vanmatre

17:08 17 Dec 25

On 12/16 We had Lanz crew of, Nic W. and Nic C. come out and do service on the new furnace and water heater they installed for us earlier this year plus, check all my plumbing. Didn't know that was part of the service but Very appreciated! They called before the scheduled appointment to see if they could come out early? Great! Furnace checked and cleaned, all faucets and drains checked. Got a detailed report on tests and operation. It even sounds smoother than before. Very good crew!Thanks guysMike

Thom

15:52 17 Dec 25

Very friendly and fast service. Knowledgeable!

Cody Gayhart

20:55 16 Dec 25

Shannon did a great job cleaning our main sewer line. I called around 4pm and he made to my place within a couple hours. Lanz is very professional and prompt. I even got a call when he was running behind to make sure I was aware of what was happening.

venu chennamaneni

19:39 16 Dec 25

Exceptional and prompt service. I appreciated that there was no extra charge, even during the weekend.

Ying Diao

16:47 16 Dec 25

Quickly identified the issues and shared knowledge and insights about the furnace as the repair work proceeds which is very helpful.

Lydia Wisegarver

15:14 16 Dec 25

Fast, friendly and knowledgeable service. And reasonably priced to boot.

Viktor Gruev

21:57 15 Dec 25

Excellent service! Very good in troubleshooting my HVAC problem, fixed it and helped me maintaining/service my HVAC.

Eli Lichtblau

17:59 15 Dec 25

Frozen pipes led to leak, had someone by place before the afternoon to handle the repair and offer advice.

Chad Carpenter

15:51 15 Dec 25

Did a solid job with the installation. Will choose again!

GJ Pate

13:48 15 Dec 25

Chad Smith

20:51 14 Dec 25

Ryan Jones

18:08 14 Dec 25

Quick and fantastic service at a reasonable price. Came out early on a Sunday morning in freezing temperatures with an hours notice

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Full-Scale Comfort You Can Count On

Air Conditioning We keep your home or business cool all summer with top-class AC services. From installation to repair and more, we have you covered.

Heating Services Never worry again about warming your home or business with our comprehensive heating services. We service heat pumps, furnaces, boilers, and more.

Plumbing Services Our expert plumbers make stubborn clogs and leaky pipes a thing of the past. Time for a remodel or whole-home repiping? We'll take care of it all for you.

Underground Solutions We have the experience, advanced technology, and trenchless alternatives to tackle water lines, pipelining, and everything in between.

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If you're unsure about a drain cleaning quote, we're here to help with camera inspections and pressure-free second opinions for your peace of mind.

Since 2002

Customers Always Come First

Our core values are at the heart of everything we do: honesty, integrity, innovation, teamwork, excellence, and development. We're proud to deliver efficient service that gets the job done right the first time, every time. We always put our customers first with honest and transparent pricing, exceptional communication, and the promise to only recommend services that we truly believe benefit you. Our commitment to excellence is always backed by a 100% satisfaction guarantee.

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