Expert HVAC, Plumbing, and Underground Solutions for the Champaign, IL, Area

Google Rating

4.9

Based on 2928 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

M “Glorydefined3” B

00:10 02 Jul 26

Well, my heater system went out in December 2025. I needed a heater replaced, it could not be repaired, I was told by Lanz, then I was told the heater cannot be replaced without replacing an air conditioning system as well at the same time. They said don't worry, you're pre-approved and there's no interest for 5 years. I paid $12,600 to have a heater and air conditioning unit replaced, December 2025! I had heat again so I had peace of mind, but I have 2 jobs now. The air conditioning started going on in May, someone came out and checked it in May and said it was great, running great. Here we are, June 30th yesterday. I had thermostat set at 72, I came home 7:30 in the evening from my second job, and it was 78° inside... called lanz, someone came out said he thinks there's a part that was put on, that really wasn't necessary. He was waiting for the part. NO EXPLANATION ON THIS PART UNNECESSARILY THERE! Someone will call me when it comes in. A kid came out because when I came home today, July 1st, it was 76 at 2:30 this afternoon, he said there is a hose like thing sitting on top of unit has no cap, he doesn't know why but it doesn't have a cap so outside air is coming in, again he's unsure why they didn't put a cap on it! Thats two issues now he states since the installation in this 'brand new' unit. he also said he was reaching out to his supervisor for assistance and waiting on the other part but it should start cooling off soon.The part will be here tomorrow and they would contact me to install it. He left over an hour ago, it was 78° now, 6:45. It is 81°. I asked him what I should do before he left, if it gets warmer?And he said , yeah , I really don't know he then recommended I get a humidifier!

Tammie Redenbaugh

00:09 02 Jul 26

Steven Bradley

18:53 01 Jul 26

Young man went straight to work, took care of the problem, very professional and quick, appreciate it thank you.

jeretta mabry

02:17 01 Jul 26

Our Lanz experience was the best! Our hot water heater gave out and they were available the next morning to replace it. Kyle and Brennan did an amazing job. Very professional and knowledgeable! I highly recommend them!

Cindi Norton Williams

22:03 29 Jun 26

Same day service on a Saturday is always a plus. They corrected the problem within minutes and thank goodnes!s I now have AC for this heat wave.

Brooke Didier Starks

20:42 29 Jun 26

We have used Lanz for service on our geothermal system for over a decade. They are responsive, fairly priced and the technicians explain well. We called again today after our system failed to keep up with the heat and someone was on site within hours! Thank you Lanz!

Cindy Milazzo

14:58 29 Jun 26

A lifesaver!They explained everything, efficient, and very responsive to our emergency!

GJ Pate

22:14 28 Jun 26

Very responsive and professional.

Megan

21:01 28 Jun 26

This is a company that does quality work at a fair price, with honesty and integrity. The consultant and service tech were respectful and not pushy. Highly recommend.

Nigel Yin

23:29 27 Jun 26

If you have an emergency. These are the people to call! Shannon was on-site during a weekend in less than an hour of calling. Fixed up front pricing and no extra charge for off hour work. Got in and out in an hour.

Carol Horton

20:50 26 Jun 26

This is the place to call for excellent service and information. Ty was especially accommodating with his professionalism and patience.

Renee Seymour

18:33 25 Jun 26

Great service, prompt and very diligent. I give them the highest recommendation.

Jake Kiser (Bombey93)

17:30 25 Jun 26

I had water backing up and leaking out from underneath my trailer. I had LANZ come out to inspect to see what the cause was. They were able to identify the cause as a break and made recommendations for the repair. They were professional and courteous the whole time, even willing to explain everything they found in detail. I highly recommend Lanz to anyone.

Sue Wedig

22:39 23 Jun 26

Technician was friendly and informative

Amy Weber

14:04 23 Jun 26

Lanz has managed a few jobs for us.They did great on a remodel and in the process caught a problem on the crawlspace that we would never have seen. Most recently they came out for more adventures with our old house's original plumbing. They are timely, courteous, and do great work.

Mary Timmons

03:19 23 Jun 26

Susan Bonner

15:03 22 Jun 26

Our two techs did a fantastic job installing our new water heater, checking our sump pumps and replacing a corroded pipe. Well done from start to finish.

Mark Gale

13:39 22 Jun 26

kimberly kamp

00:25 20 Jun 26

Fast friendly service!! When I say “FAST” I mean FAST!I called the office and told them there was a problem with my HVAC and there was a service tech here within an hour and a half! I love when a company actually cares about their customers!

Georgette Fisher

19:50 19 Jun 26

Skylar came in assessed the problem and got right to work. I was impressed with the job he did and his attitude. He gave me some tips to repair the leaks and was very polite

Linda Borowiak

18:38 19 Jun 26

Installers were hard working and efficient. All employees from Lanz that I dealt with were courteous and answered all questions respectfully.

Richard Gault

01:02 19 Jun 26

Jeffrey Hoover

21:42 18 Jun 26

Mandi Headley

15:10 18 Jun 26

We have the Blue Comfort Family plan, so we are already comfortable with the work Lanz does. With the regular maintenance it was found that a capacitor in the furnace and a/c unit needed replaced. Matthew and Brian were able to replace them just a few days after and at a very reasonable price. Highly recommend!!

Courtney Faulhaber

16:39 17 Jun 26

Everything was great from scheduling to the service. The technician was on time and polite, they even wore shoe covers. They also took the time to explain what they were going to do and what we should continue to do in the future.

Greg Colby

13:32 16 Jun 26

Technician came unprepared. Spent have of his time on phone - looked like he was googling what to do. Tried to upsell unnecessary items. Stated they had to completely purge refrigerant before adding more (you don’t). Did not bring refrigerant with him even though the need for it was the main reason Lanz was called. Tech stated he would have the office call to make a new appointment to add refrigerant- have yet to hear from them (it’s been 5 days).

Gregory Khachaturian

13:11 16 Jun 26

Maureen Paden

06:46 16 Jun 26

Sridhar Seshadri

14:17 15 Jun 26

Air quality measures

Rita barcus

19:47 14 Jun 26

We had a maintenance visit scheduled for 6/9/26, before Lanz arrived midday our AC quit cooling…how lucky or unlucky were we?! Unfortunately it wasn’t repaired this day, bummer for sure, but first thing the next day, we received a call from Lanz that they had a tech on the way! It took some time but our AC was cooling again!! As every other visit Lanz has made to our house, they gave us Outstanding service in every aspect. This time, the tech never gave up, and he eventually found our problem. We haven’t had anymore problems. We appreciate every Lanz tech that has serviced our home, they have been outstanding, thank you!!

Gale Jacobsen

20:59 13 Jun 26

Great customer service. Tech was we knowledgeable and answered questions

Meredith Darling

20:14 13 Jun 26

Everyone I’ve spoken with has been very helpful. Victor, who came to diagnose the issue with our HVAC, was so patient, kind and, communicative! Thank you!

George Warner

23:53 12 Jun 26

Called and got an estimate took several days to receive it. Told them a date to start after. Didn't hear from you until I sent a email. Thought you should have had better communication. Installers were great but one piece was cracked and they had to come back and didn't know how long it would take to get new piece. Last we paid our bill but Lanz didn't subtract our down payment. I had to call to get it fixed and instead of credit to my card you are going to send a check. I think Lanz needs better communication with the customer. The price was a little high I think but I know with everything going up it is hard. But the installers were very good and clean. They did a great job.

Rafael Villalon

20:44 12 Jun 26

Pin hole in hot water line. Lanz came out the same day and fixed it at a great price. Such a relief to have service like this in town.

Vidya Iyer

21:58 10 Jun 26

Taylor Freeman

19:14 10 Jun 26

They were quick and efficient with great communication. Will definitely use them in the future. Josh was great.

Nancy Mccowen

19:02 10 Jun 26

Gerald was very friendly knowledgeable and efficient. I really appreciate the work that he did to replace the toilet.

Eric Rittman

13:15 10 Jun 26

Mike Mooney

00:01 09 Jun 26

Lanz is a company to trust in. Being a person with years of general "contracting" and minor repairs, I recognize and differentiate between B/S and the ones who get the job done expeditiously with reasonable prices. I don't normally give public reviews but when warranted.Arrived home to find about and inch of water in basement from an older galvanized water pipe spraying H2O ! Uuugh! Immediately shut wster line off to prevent further accumulation. At that time didn't have the 4' copper piping handy to replace and fix so called Lanz. Within 1.5 hrs Jessie came out and replaced the water line. He wasn't much of chit chat guy, okay with that though....he's one who gets the job done professionally, timely and would again highly recommend Lanz for any heating, plumbing needs! I don't give these recommendations lightly, as am very particular about contractors. No "b/s"...they get it done in a timely fashion, cleaned up any mess of repair and without gouging the customer.Great job Jessie and Lanz!

Ryan Seip

00:00 08 Jun 26

Hannah Romoser

20:30 07 Jun 26

Fast, quick and efficient. Emergency response was amazing. Absolutely no complaints. Jeremy is an asset to the company. Highly recommend!!

Lisa Mccallister

16:56 07 Jun 26

Kimberly Breckenridge

14:18 06 Jun 26

Great job! Prompt! Informative

Emily Massullo

22:25 05 Jun 26

Neat, tidy, timely & they know what they’re doing. Excellent service.

K Slag

21:05 05 Jun 26

Had a leak on refrigerator/ice maker shut off valve at my home. Thought the valve was going to need replaced. It was just a loose nut.I didn't even know those valves had nuts that could come loose. An easy fix. Avoiding a costlier repair.

William Maynard

21:13 04 Jun 26

Matthew Heiser

19:58 04 Jun 26

Robert Davies

17:43 03 Jun 26

They responded immediately on the weekend and the staff were very friendly and professional.

Greg & Bonnie Swango

15:43 03 Jun 26

Great response time and our problems were fixed.

Virgil Niles

15:21 03 Jun 26

My problem was the old cast iron septic line had internal scale that had fallen down and created a plug and I had the toilet off so all they had to do was check it with the camera they ran an auger through cleaned out the mess checked a second time with a camera and all is good and the work was quite professional

Sarah Johnson

03:22 03 Jun 26

Sam J, thank you so much for helping my family with our water heater! I really appreciate the care you took in explaining the work, fixing the issue, and interacting my young son. Professional, efficient, and respectful.

Kevin Parrish

20:16 02 Jun 26

Joel was excellent, he came to my home, diagnosed the problem with me, executed his plan, fixed my dilemma thanked me for my business and left. Most impressive!!

tareichert

19:53 02 Jun 26

Once again, great service, knowledgeable staff, A+++

Eddie McAuley

17:08 02 Jun 26

Prompt, excellent service. Kyle and Brian were great. Very courteous, professional, and pleasant. They did a great job of installing a new hit water heater.

Jingrui He

23:07 01 Jun 26

Good service with Gerald. Highly recommend!

Cathy Stiff

22:56 01 Jun 26

Wonderful fast service.

Shelly Pearson

22:31 01 Jun 26

Lou Reik

18:58 01 Jun 26

Kyle and Brian were very courteous and professional. They explained the work they were doing well. Good quality work too.

Caroline Hobson

22:23 30 May 26

The house was very hot despite cranking up the AC. Today realized the unit outside was not running. Called Lanz who gave the technician my details. He called me & an hour later arrived. The capacitor had failed so a pretty quick fix thankfully.

Carol Henderson

21:39 29 May 26

Huge thank you to Victor who repaired and got our AC running for now. Very knowledgeable telling us what to expect which unfortunately is a new furnace and AC unit. But he set that all up for us to get an estimate. Very nice company to do business with. Thank you so much I'm a little cooler now

barbara osiek

21:48 20 May 26

Nancy Phalen

20:10 20 May 26

Christian and Will were very thorough in checking everything out! Best investment ever and it's great to have our minds at ease. We highly recommend Lanz, inc! This was part of a maintenance agreement

Teri Coleman

15:41 20 May 26

Lanz had a very quick response time and cleared the clog and determine what was causing the problem. The cost was very fair.

Margaret Moorman

22:20 19 May 26

Same day service. Quick, successful repair. It seems like a lot, but ultimately, it was worth it.

Connie Rubin de celis

17:32 19 May 26

Jeremy is the best! He is honest and very reliable!

Dave Wickline

15:54 19 May 26

Josh was friendly and respectful. He reconnected our plumbing after we had new countertops installed. He even helped by reinstalling our dishwasher even though it’s not part of a plumbers duty.

Kent Kapelanski

19:04 18 May 26

nan wood

00:40 18 May 26

Repair men were very professional, knowledgeable and friendly. Answered questions plumbing and heating related.

Byron Hartsock

21:17 15 May 26

Everything was delivered as promised and at a fair price. The customer service was exceptional and I can not thank Ty enough and Michael who got me in touch with him!

Andrew Turner

00:01 15 May 26

We had a 1964 Sunbeam belt driven furnace in our basement. We decided to get an upgrade and add central air conditioning to our house! They did a fantastic job and were there for maybe 5 hours! Ty and the crew were fantastic to work with! Thank you guys! Ps you guys can absolutely use the photos for a before and after advertisement!

Sam Marroquin

22:32 14 May 26

Dedrick was very Professional on time and he not only got the job done but went the extra mile to make sure that I was satisfied, I highly recommend using Lanz for your Plumbing needs.

Cheryliendora Coleman

21:51 14 May 26

Amonica Anderson

17:24 14 May 26

Fausto Bocanegra

15:49 14 May 26

Brad Frerichs

15:40 14 May 26

These guys were very professional and very customer service friendly. First time customer here, from what I saw, looks like they have all their ducks in a row.

Roy Btucker

21:26 13 May 26

Alain Desy

19:11 13 May 26

Excellent and efficient service.

Michael McDaniel

19:26 12 May 26

Bryce Johnson

17:10 12 May 26

Service man was a bit later than I expected after setting up the call, but the service was top notch! He left my home as clean as he found it. I knew the price before he started and he was fast and efficient. I really couldn’t ask for more.

brutus burton

15:22 12 May 26

Leslie Neitzel

22:13 11 May 26

Did not show up at scheduled time. I had an appt with numerous confirmation emails stating it was 1-2:30pm. By 2:55pm I called and offices were closed for the day already?????? got transferred to a call center which took my info. Someone called about 10-15min later to say they were on their way and that they were told my appt time was 3-5pm. 4 ppl showed up 2ea HVAC & plumbing. HVAC left a/o talking to me. 1 gentleman from plumbing said he was done too and I asked if he got all 5 bathrooms. He had in fact missed one upstairs. Spent 1min in it and then said he needed my signature. After he left I realized he missed another 2 bathrooms-the 2nd one on main floor and one in basement. Only 3 toilets had the dye tab in them which included the upstairs one he had missed and went back to. I even asked him if he had done all 5 and listed where they all were. I have never seen such incompetence before. I will never be using your service again.

Harish Patel

21:40 11 May 26

Great friendly on time service superbly done

Greg Stewart

19:58 10 May 26

I did an online service request due to our ac not always blowing cold air. We got a call back and an appointment set up. Chase came out at the time that was stated and determined our unit was low on freon. Promptly filled it back up and tested the system. Cold air was blowing out like it should. He was very professional, neat and left everything clean before he left. He also explained what was wrong and how he fixed it. Very happy with the service from both Lanz and Chase.

George Pike

23:24 09 May 26

Nick was very helpful when he checked and devices our furnace. We would definately recommend Nick as a serviceman.

Jeremy Brady

16:50 08 May 26

Great experience. Friendly staff. Showed up fast got the job done very impressed

Paul&Onik

02:14 08 May 26

I had a great experience with LANZ Plumbing Heating/Cooling Services, especially with Wyatt S. — he is truly the “BOSS.” Wyatt is the Lead/Senior Plumbing Technician, and his knowledge and professionalism were outstanding.Before calling LANZ, I contacted 4 different plumbing companies. Most of the technicians barely even looked at the pipe and immediately gave me outrageous quotes close to $2,000 just to repair a small pinhole leak. It honestly felt like they were more interested in selling expensive repairs than actually solving the problem.Wyatt was completely different. Within literally 2 minutes, he diagnosed the issue, explained everything clearly, and already had a practical solution ready. The best part was the cost — it was almost 10 times cheaper than what the other companies quoted me. You can immediately tell he has years of real experience and truly cares about helping customers instead of overcharging them.What impressed me even more was that he didn’t just fix the issue and leave. He took extra time to inspect the surrounding pipes and plumbing to make sure everything else was in good condition and that there were no additional hidden problems. That level of care and attention really gave me peace of mind.Professional, honest, knowledgeable, and efficient — Wyatt S. and LANZ definitely earned my trust. Highly recommend them to anyone needing plumbing services.

randy ransom

22:22 07 May 26

Called them for a clogged drain and they were here within an hour. Great service

Venjur

22:11 07 May 26

GARY KIDWELL

19:15 07 May 26

Yvonne Teal

17:40 07 May 26

Ron is very professional. Heexplained everything. Found the problem and fixed it.

Linda Herrold

20:32 06 May 26

Excellent service on my HVAC system!

Mike Verkruyse

02:28 06 May 26

Very efficient, knowledgeable and professional.They did an awesome job replacing our central air system. I would highly recommend them to anyone that needs service. Kurt was very helpful and everything went very smoothly.

Alvaro Hernandez

15:36 05 May 26

I had a water leak in my front yard, with a significant amount of water pooling on the sidewalk and in the street. I called Lanz, and the Drain Manager, Shannon, came right away to inspect the site. He suspected a broken sump pump drain, he made a map on the grass showing the location of the drain, and brought a camera to inspect the pipes from the inside, which allowed for an accurate diagnosis of the issue. He shared the videos through a link, along with his assessment of the problem and the view inside the drain pipes. I am impressed by the quick response, clear communication, and reasonable costs. I will call Lanz any time there are plumbing issues in my home.

Arben Kalziqi

21:01 04 May 26

Sent an inquiry Friday night and after deciding against using the emergency 24/7 services had an appointment set up Monday morning for that same afternoon. The team was very easy to work with and a real life saver here. It was clear that they had a lot of experience.

Dan Corkery

20:53 04 May 26

Gerald quickly diagnosed the problem and explained our options. He had a good quality sump pump and check valve on his truck, and he was done in an hour.

Max Rumpf

21:00 01 May 26

Very professional and good communication. Would recommend!

Francesco Todaro

19:12 01 May 26

I had a great experience with Josh installing our whole-house and under-sink water filtration systems. Not only was he incredibly patient and courteous from start to finish, but he also went out of his way to help us locate a separate gas leak issue. Fantastic work and real peace of mind.

Robert Martinez II

18:33 01 May 26

Austin from Lanz did great, professional work and was super polite and friendly. Great service.

Arthur D. Fisk

17:38 01 May 26

Yet another great experience with Lanz. The technician who worked on our units was exceptional. He kept me informed concerning everything he was doing and. The care he took to make sure everything was working well was perfect.

Mary Daab

14:45 01 May 26

Technician arrived within an hour of my call and had the repair done in about 30 minutes. He was very polite and accommodating.

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Full-Scale Comfort You Can Count On

Air Conditioning We keep your home or business cool all summer with top-class AC services. From installation to repair and more, we have you covered.

Heating Services Never worry again about warming your home or business with our comprehensive heating services. We service heat pumps, furnaces, boilers, and more.

Plumbing Services Our expert plumbers make stubborn clogs and leaky pipes a thing of the past. Time for a remodel or whole-home repiping? We'll take care of it all for you.

Underground Solutions We have the experience, advanced technology, and trenchless alternatives to tackle water lines, pipelining, and everything in between.

Professional Second Opinions!

If you're unsure about a drain cleaning quote, we're here to help with camera inspections and pressure-free second opinions for your peace of mind.

Since 2002

Customers Always Come First

Our core values are at the heart of everything we do: honesty, integrity, innovation, teamwork, excellence, and development. We're proud to deliver efficient service that gets the job done right the first time, every time. We always put our customers first with honest and transparent pricing, exceptional communication, and the promise to only recommend services that we truly believe benefit you. Our commitment to excellence is always backed by a 100% satisfaction guarantee.

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When it's time for a new system, our financing options help you buy today and pay over time so you get just what you need, hassle-free.

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Ready to jumpstart your HVAC or plumbing career? Apply online today to join a fun, supportive team and take your skills to the next level.

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Hear It From Your Neighbors

Read Our Reviews

LeadByXample

19:07 02 Jul 26

Review for Zach (HVAC Technician):⭐⭐⭐⭐⭐ Highly recommend!Zach was outstanding during our recent HVAC service call. He was incredibly thorough, efficient, and knowledgeable — quickly diagnosing the issue and resolving it completely.Even in the middle of this brutal heat wave, he stayed focused and stuck with the job until everything was working perfectly. What really stood out was how cheerful and positive he remained the entire time, which made a stressful situation much easier.If you need reliable, professional HVAC service, Zach is the guy to call. Thank you for the excellent work!— Dwayne10 out of 10!

Sebastian and Jennifer

16:35 02 Jul 26

Victor came an assessed our geothermal unit that wasn’t working. He gave us great advice and his knowledge and guidance is very much what we needed! Thank you Victor & Lanz.