Expert HVAC, Plumbing, and Underground Solutions for the Champaign, IL, Area

Google Rating

4.9

Based on 2513 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Don King

19:26 06 Aug 25

Lanz comes every 6mo to perform maintenance on our HVAC system that was installed in June of 2022 based on the service plan we purchased. They contact us to schedule the appointments. They are flexible to accommodate our schedule. They communicate clearly. And provide friendly service while the work is done. They make sure all our questions and concerns are answered before they leave. We are very satisfied with the HVAC system and their service to date.

Brian

19:40 05 Aug 25

Be cautious when dealing with this company. We were surprised by multiple expensive fees that were not disclosed upfront when we scheduled our appointment. Transparency is important, and unfortunately, that was lacking in our experience.

Margaret Ballantyne

18:40 04 Aug 25

The people at Lanz had previously been very helpful and competent. However, we have a leak in a pipe with hot water, and we are without water and heat for the past four days, and they have promised and promised without delivering. We wait and wait for the promised service and they never respond. The temperature in the house is in the low 50s and we are miserable.

Heena Pitchaikani

12:24 03 Aug 25

Good people

Douglas Vandenburgh

23:16 01 Aug 25

I've used Lanz for years and they've always delivered fast and friendly service.

James Gire

19:57 01 Aug 25

Great Service

Carmen Wood

19:11 01 Aug 25

linda berry

14:26 01 Aug 25

Great sawvi w from Aidan

Carrie Hopkins

19:40 31 Jul 25

I had a wonderful experience today with Shannon. He was helpful and did a great job. I had contacted Lanz the night before. I was able to speak with Shannon that night and get an appt for the next day! I will be using Lanz for future needs! Thanks!Had another great experience today with Greg. He came out to service my HVAC system. Thanks Greg!

Renee Wilkey

01:15 31 Jul 25

Roger Henrichs

20:18 30 Jul 25

Very professional, knowledgeable, thorough and had the equipment to do the testing/inspection. The orange shoe covers were unexpected. Very impressed!

Jane Flewelling

17:00 30 Jul 25

Wyatt B. Was professional on time and diagnosed our issue quickly and fixed it quickly. He also fixed a handle on my faucet after working on my water heater. He was very friendly and explained things well.

Connie Whelehon

15:15 30 Jul 25

This was my first experience with Lanz Plumbing, Heating & Cooling. They were at my house in less than an hour after my call to see why my A/C wasn't working on one of our 90 degree days. They found the problem and were able to fix while here. The cost was very reasonable. I will highly recommend Lanz!!

Missy

22:31 28 Jul 25

Very timely and efficient! The technician was fantastic and very knowledgeable!

Colleen Freund

18:15 28 Jul 25

Shannon Valentine

16:13 28 Jul 25

7/28/25We had Lanz install a new heating and air system in our home. Everyone was punctual and professional and prepared! The installation crew (Kevin, Cody, and Ethan) took the time and effort to protect our carpet with floor covering as well as the rest of our property. After the installation the only evidence that they were even there was a new furnace and air conditioner that works perfectly. We have used Lanz for all services that they offer including Plumbing, Underground Solutions and Drain Cleaning. We will continue to use their services and make referrals.5/20/24Thank you, Matt! We appreciate your diligence in tracking down a wire that was crushed during a recent remodel and preventing our air conditioning from working. You are an asset to your trade and Lanz!

Yana Reynolds

23:14 27 Jul 25

We had a great experience getting a new AC/ Furnace system installed. Definitely more expensive than some others, but worth it so far. Kurt and Thomas were very professional, helpful, and knowledgeable.

Monica Barham

20:05 26 Jul 25

Bret set expectations, was efficient and worked diligently to resolve our issue. He was prompt and provided great service!

Maddie Wallace

21:53 25 Jul 25

On one of the hottest heat waves in the Midwest, my AC gave out. Even while busy dealing with everyone’s dying ACs, Lanz fit me in and fixed my AC that day. 30 minutes max, super fast. The tech was respectful and explained what the problem was to me.

Tee Grant

17:18 25 Jul 25

Great friendly service ! Thank you.

Bridgette Latoz

16:18 25 Jul 25

Laura Guder

01:52 25 Jul 25

Aiden did a terrific job repairing our AC unit during this blistering heat dome. Thanks, Aiden for such a quick response!

Dan Corkery

17:39 24 Jul 25

Both technicians provided useful information.

Lindsay Herman

16:27 24 Jul 25

Justin Bosley

20:42 23 Jul 25

Prompt and professional. Arrived about 30 minutes after I called. Upfront about cost of service, which was faster and cheaper than other companies I contacted.

Fei Du

18:00 23 Jul 25

the technicians now run a hvac and water heater and plumbing service together in one trip. They are polite efficient and gives good advice of house maintenance for hvac and water system.

J B Plankenhorn

23:12 22 Jul 25

I have been with Lanz for HVAC and plumbing for years. Good people, knowledgeable and prompt. My ac motor went out and they replaced within a few hours. Great job !

Caleb Miller

17:10 21 Jul 25

Great service. Quick and high quality

Dan Tuggle

16:39 21 Jul 25

Wendy Dexter

23:29 20 Jul 25

I called Lanz at the suggestion of a friend, Sue Gass, who recommended them. The gentleman who came to deal with my issue (leaky toilet, identifying whole house water shut off) was named Boston Williams. What a great guy! He was extremely thorough, knowledgeable, friendly and efficient. He gave us multiple opportunities to ask queations and gave us great information. I try to support local since I live in Coles County, but my recent service from locals was less than satisfactory. I am so relieved to know that Lanz will be my go-to for all my plumbing, heating and cooling needs. I highly recommend Lanz!My most recent experience was with two great young men, Will and Josh. Will did maintenance on my furnace and heat pump and Josh checked my hot water heater. All great guys. Showed up on time, were very pleasant and knowledgeable. I highly recommend Lanz.

Julie Stout

18:50 20 Jul 25

Rachael Burton

17:48 20 Jul 25

Same day service again! Our issue was solved within the afternoon. Will continue to use this company.

Mario Burden

18:47 19 Jul 25

Came in a timely manner. Evaluated and took care of the issue quickly as well. Very satisfied!

John Albert

01:41 18 Jul 25

Always professional and courteous.

Chris Johns

20:31 17 Jul 25

Thanks Victor for the thorough job you did with our AC tune-up! All set for another season!

Mr. Steve

18:16 17 Jul 25

Great job once again, guys! I won't use anyone else for the kind of services they provide. No matter who comes by, they are always friendly and respectful of my property. The work done is always top-notch as well. Thank you for the great service!

Candy Horine

17:14 17 Jul 25

Both men that came were great to work with and would highly recommend them both.

Mary Brumleve

15:48 16 Jul 25

Lanz Heating and Cooling was called because the box on my furnace needed replacing. Greg came out, assessed the situation, gave me a quote and even put a different filter on the furnace that was much more efficient and easy to install. What a difference.

Myung-Ja Han

15:34 16 Jul 25

Cindy Denzer

21:05 15 Jul 25

The service professionals are exactly that. Very polite and kind

Julie Shirley

18:52 15 Jul 25

Technician was very friendly and did a good job.

Brian Dunn

17:43 15 Jul 25

Great routine maintenance

Olivia Frazier

16:52 15 Jul 25

Our tub faucet wasn’t shutting off all the way and the plumber (I didn’t catch his name) came in a fixed it! He was really fast too! I will say, the faucet knob looks a tad wonky but that may be what these old knobs do. Thank you Lanz!

Elizabeth Lewin

20:02 14 Jul 25

My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.

Michael Crossin

18:30 14 Jul 25

The plumber was a super nice guy! Very professional and very thorough. The shower looks and works great! I will definitely call them again for plumbing needs.

Ellen Foran

17:51 14 Jul 25

Josh and Will arrived early today and got right to work, checking my air conditioner and plumbing. When they finished, they explained what they had done and that everything was working fine. I really appreciated their service today!

E J

16:37 14 Jul 25

Fast and efficient maintenance service on the A/C. Much appreciated

Sengsavang Carr

18:16 13 Jul 25

After coming back home from an out-of-state vacation, we found out that our AC wasn’t working. Thankfully, Lanz had a technician available, Jeremy! He was extremely friendly and was able to figure out what needed to be fixed for our AC to work properly again! Such a good relief to have our AC fixed as soon as possible!!

Patsy Green

13:36 13 Jul 25

Workers were great and did a good job!

Jonathan Green

22:12 12 Jul 25

Made it same day and had parts with them. For a Saturday the price was very reasonable. Highly recommend.

Matt Noel

20:54 12 Jul 25

Jeremy came out quickly on a Saturday afternoon for an air conditioner repair. Didn’t have the parts but we appreciate the prompt service and he’ll be back once the part arrives.

Brian Shain

20:28 11 Jul 25

Because of recent storms it took a couple days to get them here but they did a fantastic job getting my sewer back up and running. Thanks guys!

Moose Splatter

20:07 11 Jul 25

We are extremely pleased with the work done in our home. We had an A/C and furnace unit replaced and despite the close quarters and complications with our prior equipment, they were professional, polite, and very competent in all that they did. We have had our share of bad companies, so it is a real blessing to have these guys in our back pockets. We highly recommend this business to anyone needing work, and their prices are very fair and reasonable!

Mary Miller

02:06 11 Jul 25

They were quick and efficient with their task. They were done very quickly

Rita barcus

00:00 11 Jul 25

It was a pleasure working with Boston today! He was very personable and communicated with us on the work he would do. At the end of the job, he explained what he did and our benefits and improvements…like the faucet was now protected from freezing up in the winter. He told us the other services Lanz provides, and they are available 24 hrs. We are appreciative of Lanz’s customer service and quick reply to our needs! In the future, Lanz will be first on our call list, in our time of need. Thanks to Boston and the Lanz Company!!0

Leah R

15:58 10 Jul 25

We’re really happy so far with our new system from Lanz! The touchscreen thermostat is a huge upgrade from our old Nest—it’s much more user-friendly. The house is staying comfortable, even on 90+ degree days, which is a noticeable improvement from our previous setup.We had a small hiccup during payment when I initially tried to use an expired card, but it was quickly resolved. The new card had already arrived—I had just overlooked it. Lanz was professional and understanding throughout, and we really appreciate the great service.Overall, the experience was smooth, professional, and genuinely impressive—we’re so glad we chose Lanz!

Larry Hall

13:49 09 Jul 25

Sandra Holloway

00:46 09 Jul 25

I will recommend Lanz to anyone the technician was nice went out of his way to help.

M Nadeem

21:47 08 Jul 25

I am very satisfied with the service provided by Lanz Plumbing. From the very beginning, their dispatcher and customer service team were kind, courteous, and eager to help. They answered all of my questions with patience and professionalism. Mr. Rich, the dispatcher, even followed up with a call to clarify some information I had received regarding their regular maintenance plans and the service charges for my tankless water heater.The technician, Mr. Jesse Lance, was excellent—warm, professional, and efficient. He made me feel comfortable and completed the job thoroughly. I truly appreciate the care and quality service I received. I will definitely recommend Lanz Plumbing to others.

Thom

21:21 08 Jul 25

Very friendly and fast service.

Robert Rea

19:19 08 Jul 25

UPDATE: 7-8-25. Received a call the next day. I appreciate people and companies who are not afraid to admit a mistake was made. I understand things happen and I appreciate Lantz reaching out to me and explaining what happened. They didn’t have to but they made it right……thank you.FIVE stars for the Tech who did the work, he was great.Friendly and explained everything. Communication is highlighted on Lantz website but it was a major issue for me. Reported this problem on Saturday, received text advising someone would contact me soon. Never happened. Reported again on Sunday & received a call advising someone would be there around 5 or 6. No one showed up. Eventually received a call after 8 pm advising they would be there tomorrow. They eventually showed up at 5:30 pm on Monday. I bought the system from Lantz around 5 years ago and I pay the annual service (Orange). I expected better. 5 stars for the Tech 1 star for customer service.

John Curtis

17:18 08 Jul 25

Called with minor plumbing emergency and Jesse H showed up within an hour and completed repairs quickly and professionally. He was courteous and repaired our leaks all within a little over an hour. Outstanding service!

Simply Monica

06:45 07 Jul 25

Last year Lanz sent someone to fix a small leak in my Condensation drain line. This year there was a crack found in the connect from my condensation drain line to the cooler coil as a result of that pipe being cut from last year causing another leak.. I paid for the repair $314.I’m hoping for fair compensation due to this second leak as a result of previous work.. my condensation line was found clean and NOT CLOGGED this year and the pan was also clean.I also have water damage as a result of this leak.. there is mold present and my drywall and carpet is ruined as a result. I’m willing to accept/negotiate fair compensation! Please help

Anne Clements

18:20 06 Jul 25

Have been working with this company for many years. They are adopted but pricey but worth it - very well organized and knowledgeable.

Patrick Floyd

17:35 06 Jul 25

Amazing service.

Jeff Woodcock

16:21 06 Jul 25

They did a great job for us.

Judy Argentieri

18:18 05 Jul 25

I called them at 10pm on July 2 because my AC stopped cooling. The technician called me and explained that he couldn’t get here that night but would be here the next morning around 9am as I would be the second client. I called the office in the morning and they explained it would probably be a little bit later in the morning. So the repair person arrived at my house around 11:30 AM. He diagnosed the problem and had everything working for me by 1:00PM. I am very pleased!

Karen

15:40 05 Jul 25

Patricia Meece

18:47 04 Jul 25

Crew cane to inspect AC. Both men were polite, efficient and thorough during the inspection. Finished within 30 minutes. I would schedule with Lanz again.

Danna Corley

12:22 04 Jul 25

Technician knowledgeable. Thoughtful and efficient.

Darren Cloud

21:56 03 Jul 25

Great service and fast. Victoria was excellent to work with.

Leslie Aiuvalasit

17:28 03 Jul 25

Another company wanted to charge us thousands to dig up our yard, I’m SO glad we called Lanz for a second opinion. They were able to more effectively clean out our wastewater pipes and that fixed the issue with no digging.

Christian Wagner

23:22 02 Jul 25

Very timely, thorough diagnostic approach, seems interested in finding the problem which steered me away from what I thought was the likely problem.

Ronald Brown

22:23 02 Jul 25

AC not working, technician diagnosed and corrected problem. Was very thorough, professional and explained everything. Excellent service.

John Brooks

18:50 02 Jul 25

We ran a gas line through our crawl space to our patio for a gas grill - very happy with the result and the guys that took care of it for us. Thanks Lanz!

Tom Grayson

16:50 02 Jul 25

Your service was excellent. All our questions were answered in a way that were clearly understood. The service person was friendly and had excellent human relations skills. We will continue to use your services.

Nicole Dickerson

16:24 02 Jul 25

Excellent service and great technician!

Meg DeLand-Owen

13:05 02 Jul 25

Victor was very friendly and easy to work with. He kept me posted. This was a long job and he maintained a nice disposition throughout.

Mike Trimble

01:19 02 Jul 25

AC check up. Quick

Mariah Carter

23:19 01 Jul 25

I am a Comfort Family Member and needs Lanz out for a clogged sewer drain. Being a member saved significantly on the repair costs. Scott and Austin were efficient and quick!

David Crow

20:44 01 Jul 25

Great response during a very busy time. The service tech was very professional and did a great job!

Michelle McNeely

19:12 01 Jul 25

Adien and Caleb were great today. Gave great service.

Gary Gillham

18:25 01 Jul 25

Great serviceman thanks for coming out so quickly

Don Carter

16:28 30 Jun 25

This was routine maintenance check for plumbing, heating & air conditioning. The workers did a great job!

Joan Lietuvininkas

14:32 30 Jun 25

Lanz Plumbing, Heating and Air Condition Services is the best all around service in Champaign. They are on time. Wear sleeves on their shoes to protect your home, they thoroughly check out your equipment and answer any questions or concerns you may have. I feel they honestly give me good advice about the work they are performing.Good people 👍Thank you

K Al

20:49 29 Jun 25

I just want to share how pleased I am with the service I received from Lanz. I have the Family Blue Service with them and every time I need something they go above and beyond, this time was no different. Brad came out to replace my sump pump and he did a truly wonderful job. He was not only professional and knowledgeable but also kind, respectful of my home, and took the time to explain everything in a way I could easily understand. He worked efficiently, left the space spotless, and made sure everything was functioning perfectly before he left. It’s clear that Brad takes pride in the work he does and the work he did at my home really stood out. He truly represents what a family-owned local business means, someone who cares about the people they serve, who treats your home with respect, and who takes the time to do things the right way. I always feel confident calling Lanz because I know I’ll receive honest, top-quality service. Huge thanks to Brad and the entire Lanz team, I’m really glad to be part of the Family Blue Service program and will continue to recommend you to others. Work Order #: 227300. Please consider giving Brad a raise as he is the kind of technician that reminds customers why choosing a local business matters.

Toni Lemmon

17:31 29 Jun 25

David Reeser

22:05 28 Jun 25

Prompt response to call. Quick and courteous service.

Thomas Ward

12:24 28 Jun 25

Did a good Thorough job. Helped us with all the questions we had. The service technician Diagnose the problem and had it fixed fast.

Diane Williams

23:39 27 Jun 25

Very Prompt and Very Courteous service! Informative, Knowledgeable and so helpful! I would recommend Lanz with no hesitation!

Linda Mante

21:32 27 Jun 25

The guys were great. Finished the jobs. No complaints from me. Great company.

Dylan Mahaffey

20:49 27 Jun 25

Excellent service. Quick and friendly. Lanz had quick dispatch, told me pricing upfront and didn't try to upsell me. The crew took care of my problem quickly and we're very personable. I would recommend lanz after my excellent experience.

Judy Khazoum

17:41 27 Jun 25

We have been using Lanz for years. The technicians and service providers are patient, pleasant and really great at what they do. I would highly recommend them.

Jane Dewitt

15:01 27 Jun 25

I love they call right before coming and clean up when done

Gary Trulock

10:54 27 Jun 25

During the middle of this heat wave my condenser fan stopped working and the temperature inside got up to 90° inside. I called and was told that there were at least 20 calls ahead of me. To my surprise I received a call the next day to let me know that a technician was on his way over. After some troubleshooting and some parts replacing I was back in the 74° house within 2 hours.

Dwayne Cooper

00:51 27 Jun 25

Fantastic service by Aidan! He went the extra mile to solve a unique problem. By sticking with it, Aidan systematically, step by step fixed the problem before he left the job site. Aidan gave crystal clear descriptions about how he was resolving the HVAC issue. I appreciate Aidan’s attention to detail about his HVAC trade. 10 out of 10!

Steelman Hoffman

00:00 27 Jun 25

Always professional!!!

Jimmie Evans

21:45 26 Jun 25

Te technician was very friendly and experienced in the A/C yearly checkup. He also was clear on what future needs might be. Lanz always has great employees.

Valerie Mansfield

17:53 26 Jun 25

Tamara Migut

17:44 26 Jun 25

The maintenance team was quick and efficient I always feel like Lanz has a very fair business practice and never feel pressured into anything.

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Full-Scale Comfort You Can Count On

Air Conditioning We keep your home or business cool all summer with top-class AC services. From installation to repair and more, we have you covered.

Heating Services Never worry again about warming your home or business with our comprehensive heating services. We service heat pumps, furnaces, boilers, and more.

Plumbing Services Our expert plumbers make stubborn clogs and leaky pipes a thing of the past. Time for a remodel or whole-home repiping? We'll take care of it all for you.

Underground Solutions We have the experience, advanced technology, and trenchless alternatives to tackle water lines, pipelining, and everything in between.

FREE Professional Second Opinion!

If you're unsure about a drain cleaning quote, we're here to help with free camera inspections and pressure-free second opinions for your peace of mind.

Since 2002

Customers Always Come First

Our core values are at the heart of everything we do: honesty, integrity, innovation, teamwork, excellence, and development. We're proud to deliver efficient service that gets the job done right the first time, every time. We always put our customers first with honest and transparent pricing, exceptional communication, and the promise to only recommend services that we truly believe benefit you. Our commitment to excellence is always backed by a 100% satisfaction guarantee.

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When it's time for a new system, our financing options help you buy today and pay over time so you get just what you need, hassle-free.

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