Expert HVAC, Plumbing, and Underground Solutions for the Champaign, IL, Area

Google Rating

4.9

Based on 2534 reviews

Lanz Plumbing, Heating & Cooling, Inc.

4.9

Nicolae Duta

16:31 28 Aug 25

Very good service and communication

Jean Brooks

22:11 26 Aug 25

The guys that came to the house to check out the furnace were very polite, professional and kept me informed.Kurt was great. Very professional, knowledgeable and personable.His demeanor and personality creates trust.

Sam White

23:01 25 Aug 25

Great service. The AC technician quickly identified the issue, got me quotes on both repair and replacement, and talked me through the options.

Already Random

18:06 24 Aug 25

I called several places Saturday and Lanz was the first one to actually confirm to show up. Thank you so much!!

Daniel Allen

14:04 24 Aug 25

I was impressed with the two Lanz technicians who serviced the AC unit and boiler. Both possessed a strong work ethic and a positive, can-do attitude.

Brent Bagniefski

11:32 24 Aug 25

Victor was amazing he found the problem immediately and fixed it in a timely manner as well as offering additional features to better protect the air conditioner.

Tom Cottrell

17:48 22 Aug 25

The technician was very thorough in his work, he spent time wisely to find the issue, he evaluated every part for efficiency and function and was able to provide me options at the end of his assessment.

Davi d Stewart

15:50 21 Aug 25

Excellent customer service in response to changing delivery times for a new refrigerator. Lanz was very cooperative.

Christina Kidd

00:38 21 Aug 25

Boston replaced my dripping bathtub/shower valve, which took four hours and involved cutting new access panels, cutting and fitting new pipe, going in and out of the crawl space. He did meticulous work and was very efficient, explained everything; bathroom vastly improved. I highly recommend him and lanz. Beautiful job!

William Emery

16:25 20 Aug 25

Ron did an excellent job replacing and installing my new garbage disposal and faucet!!!

Cris Park

19:46 19 Aug 25

Gokhan Celik

02:10 19 Aug 25

Trafikte arabayı çok kötü ve tehlikeli kullanıyor pickup süren arkadaş dikkatli olmasını öneririm

Norma Fiedler

00:17 19 Aug 25

Quick friendly service on a weekend and our Ac was fixed. With heat index over 100 and a husband with health issues is great to have a company you can rely on.

Katherine Ottney

19:19 18 Aug 25

Ken Ruffatto

15:09 18 Aug 25

AC system went down in the middle of a heat wave. After multiple refrigerant leaks and years of issues, I decided to get a full furnace/AC replacement. Lanz was quick to come out, assess the system, and provide a quote. Despite being swamped due to the heat wave, Lanz's comfort consultant, Kurt, spent as much time as needed to take measurements, listen to concerns, and provide all of the options. After getting two other quotes, Lanz fell about in the middle for cost, but their thorough explanation of options and responsiveness to questions and concerns put them over the edge. Just as an example, after discussing with me how my old system was working, Lanz actually took the time to properly size the system, while competitors tried to upsize the AC system despite issues with short cycling in the past. All work was completed in a morning for a full furnace/AC replacement, and the team was professional. The new system has been working great, and I'm happy I ended up choosing Lanz.

branden loy

18:27 16 Aug 25

Jason was our technician. He was very polite and explained everything from pricing to the repair. Very happy with the Lanz team!

Rae Spooner

10:39 16 Aug 25

Showed up in 15 minutes after calling.

Kent Willis

19:58 15 Aug 25

Will was the technician,he did a wonderful job,very knowledgeable and helpful. Thanks for suggesting service plan,we did get the plan. This company is consistent with great service help & professional help. Thank you

Laura Berman

18:09 15 Aug 25

Omotayo Akinsola

01:34 15 Aug 25

Therese Coverstone

10:50 14 Aug 25

As usual when Lanz came out they were prompt, professional and fixed the problem. The customer service is impeccable.

Susan Thompson

20:06 13 Aug 25

Extremely happy with my service today. Technician quickly discovered the issue and repaired it in a most professional manner.

Olga Simons

16:03 13 Aug 25

john kraps

20:02 12 Aug 25

Jesse & Charlie worked constantly & determinable installing our new HWH yesterday Lanz’s workers are the best!

Michael Odom

14:55 12 Aug 25

Our Salesperson Kurt was excellent. His knowledge of the products offered, as well as the install were dead on!The office support was also very polite and easy to work with.The techs did a great job as well. The new Trane AC purrs like a kitten!Thank you Team Lanz

Barbara Miller

16:01 11 Aug 25

This service was timely and reasonable. The service person was very polite and efficient, having the part that needed replacing on our AC already without having to go searching for it; was prepared for what might need fixing on our appliance. He explained what had been done, and sent a written explanation along with an itemized receipt for future reference, which is much appreciated.

Eighties Lady

20:56 09 Aug 25

Professional service. Quick, but quality work.

Jessica H

02:14 09 Aug 25

I talked to Shannon about having my toilet back up looked at. It was a Friday early morning and with in an hour he had someone out. They took care of my inside back up and checked the outside sewer. They found an issue that could have turned excessively costly had it not been found. I am beyond thrilled with the quick and efficient service. Now they will be out to repair the sewer line for the house!! Thank you Lanz

Kim Hawkins

22:12 08 Aug 25

Jeffrey Brown

14:58 08 Aug 25

Always very professional. Timely service and great at keeping me informed about arrival times.

Randy Smith

21:33 07 Aug 25

They are great to work with

Don King

19:26 06 Aug 25

Lanz comes every 6mo to perform maintenance on our HVAC system that was installed in June of 2022 based on the service plan we purchased. They contact us to schedule the appointments. They are flexible to accommodate our schedule. They communicate clearly. And provide friendly service while the work is done. They make sure all our questions and concerns are answered before they leave. We are very satisfied with the HVAC system and their service to date.

Brian

19:40 05 Aug 25

Be cautious when dealing with this company. We were surprised by multiple expensive fees that were not disclosed upfront when we scheduled our appointment. Transparency is important, and unfortunately, that was lacking in our experience.

Margaret Ballantyne

18:40 04 Aug 25

The people at Lanz had previously been very helpful and competent. However, we have a leak in a pipe with hot water, and we are without water and heat for the past four days, and they have promised and promised without delivering. We wait and wait for the promised service and they never respond. The temperature in the house is in the low 50s and we are miserable.

Heena Pitchaikani

12:24 03 Aug 25

Good people

Douglas Vandenburgh

23:16 01 Aug 25

I've used Lanz for years and they've always delivered fast and friendly service.

James Gire

19:57 01 Aug 25

Great Service

Carmen Wood

19:11 01 Aug 25

linda berry

14:26 01 Aug 25

Great sawvi w from Aidan

Carrie Hopkins

19:40 31 Jul 25

I had a wonderful experience today with Shannon. He was helpful and did a great job. I had contacted Lanz the night before. I was able to speak with Shannon that night and get an appt for the next day! I will be using Lanz for future needs! Thanks!Had another great experience today with Greg. He came out to service my HVAC system. Thanks Greg!

Renee Wilkey

01:15 31 Jul 25

Roger Henrichs

20:18 30 Jul 25

Very professional, knowledgeable, thorough and had the equipment to do the testing/inspection. The orange shoe covers were unexpected. Very impressed!

Jane Flewelling

17:00 30 Jul 25

Wyatt B. Was professional on time and diagnosed our issue quickly and fixed it quickly. He also fixed a handle on my faucet after working on my water heater. He was very friendly and explained things well.

Connie Whelehon

15:15 30 Jul 25

This was my first experience with Lanz Plumbing, Heating & Cooling. They were at my house in less than an hour after my call to see why my A/C wasn't working on one of our 90 degree days. They found the problem and were able to fix while here. The cost was very reasonable. I will highly recommend Lanz!!

Missy

22:31 28 Jul 25

Very timely and efficient! The technician was fantastic and very knowledgeable!

Colleen Freund

18:15 28 Jul 25

Shannon Valentine

16:13 28 Jul 25

7/28/25We had Lanz install a new heating and air system in our home. Everyone was punctual and professional and prepared! The installation crew (Kevin, Cody, and Ethan) took the time and effort to protect our carpet with floor covering as well as the rest of our property. After the installation the only evidence that they were even there was a new furnace and air conditioner that works perfectly. We have used Lanz for all services that they offer including Plumbing, Underground Solutions and Drain Cleaning. We will continue to use their services and make referrals.5/20/24Thank you, Matt! We appreciate your diligence in tracking down a wire that was crushed during a recent remodel and preventing our air conditioning from working. You are an asset to your trade and Lanz!

Yana Reynolds

23:14 27 Jul 25

We had a great experience getting a new AC/ Furnace system installed. Definitely more expensive than some others, but worth it so far. Kurt and Thomas were very professional, helpful, and knowledgeable.

Monica Barham

20:05 26 Jul 25

Bret set expectations, was efficient and worked diligently to resolve our issue. He was prompt and provided great service!

Maddie Wallace

21:53 25 Jul 25

On one of the hottest heat waves in the Midwest, my AC gave out. Even while busy dealing with everyone’s dying ACs, Lanz fit me in and fixed my AC that day. 30 minutes max, super fast. The tech was respectful and explained what the problem was to me.

Tee Grant

17:18 25 Jul 25

Great friendly service ! Thank you.

Bridgette Latoz

16:18 25 Jul 25

Laura Guder

01:52 25 Jul 25

Aiden did a terrific job repairing our AC unit during this blistering heat dome. Thanks, Aiden for such a quick response!

Dan Corkery

17:39 24 Jul 25

Both technicians provided useful information.

Lindsay Herman

16:27 24 Jul 25

Justin Bosley

20:42 23 Jul 25

Prompt and professional. Arrived about 30 minutes after I called. Upfront about cost of service, which was faster and cheaper than other companies I contacted.

Fei Du

18:00 23 Jul 25

the technicians now run a hvac and water heater and plumbing service together in one trip. They are polite efficient and gives good advice of house maintenance for hvac and water system.

J B Plankenhorn

23:12 22 Jul 25

I have been with Lanz for HVAC and plumbing for years. Good people, knowledgeable and prompt. My ac motor went out and they replaced within a few hours. Great job !

Caleb Miller

17:10 21 Jul 25

Great service. Quick and high quality

Dan Tuggle

16:39 21 Jul 25

Wendy Dexter

23:29 20 Jul 25

I called Lanz at the suggestion of a friend, Sue Gass, who recommended them. The gentleman who came to deal with my issue (leaky toilet, identifying whole house water shut off) was named Boston Williams. What a great guy! He was extremely thorough, knowledgeable, friendly and efficient. He gave us multiple opportunities to ask queations and gave us great information. I try to support local since I live in Coles County, but my recent service from locals was less than satisfactory. I am so relieved to know that Lanz will be my go-to for all my plumbing, heating and cooling needs. I highly recommend Lanz!My most recent experience was with two great young men, Will and Josh. Will did maintenance on my furnace and heat pump and Josh checked my hot water heater. All great guys. Showed up on time, were very pleasant and knowledgeable. I highly recommend Lanz.

Julie Stout

18:50 20 Jul 25

Rachael Burton

17:48 20 Jul 25

Same day service again! Our issue was solved within the afternoon. Will continue to use this company.

Mario Burden

18:47 19 Jul 25

Came in a timely manner. Evaluated and took care of the issue quickly as well. Very satisfied!

John Albert

01:41 18 Jul 25

Always professional and courteous.

Chris Johns

20:31 17 Jul 25

Thanks Victor for the thorough job you did with our AC tune-up! All set for another season!

Mr. Steve

18:16 17 Jul 25

Great job once again, guys! I won't use anyone else for the kind of services they provide. No matter who comes by, they are always friendly and respectful of my property. The work done is always top-notch as well. Thank you for the great service!

Candy Horine

17:14 17 Jul 25

Both men that came were great to work with and would highly recommend them both.

Mary Brumleve

15:48 16 Jul 25

Lanz Heating and Cooling was called because the box on my furnace needed replacing. Greg came out, assessed the situation, gave me a quote and even put a different filter on the furnace that was much more efficient and easy to install. What a difference.

Myung-Ja Han

15:34 16 Jul 25

Cindy Denzer

21:05 15 Jul 25

The service professionals are exactly that. Very polite and kind

Julie Shirley

18:52 15 Jul 25

Technician was very friendly and did a good job.

Brian Dunn

17:43 15 Jul 25

Great routine maintenance

Olivia Frazier

16:52 15 Jul 25

Our tub faucet wasn’t shutting off all the way and the plumber (I didn’t catch his name) came in a fixed it! He was really fast too! I will say, the faucet knob looks a tad wonky but that may be what these old knobs do. Thank you Lanz!

Elizabeth Lewin

20:02 14 Jul 25

My Lanz technician was very professional and thorough in checking my AC system. I would definitely recommend him to a friend.The plumbing service was excellent.

Michael Crossin

18:30 14 Jul 25

The plumber was a super nice guy! Very professional and very thorough. The shower looks and works great! I will definitely call them again for plumbing needs.

Ellen Foran

17:51 14 Jul 25

Josh and Will arrived early today and got right to work, checking my air conditioner and plumbing. When they finished, they explained what they had done and that everything was working fine. I really appreciated their service today!

E J

16:37 14 Jul 25

Fast and efficient maintenance service on the A/C. Much appreciated

Sengsavang Carr

18:16 13 Jul 25

After coming back home from an out-of-state vacation, we found out that our AC wasn’t working. Thankfully, Lanz had a technician available, Jeremy! He was extremely friendly and was able to figure out what needed to be fixed for our AC to work properly again! Such a good relief to have our AC fixed as soon as possible!!

Patsy Green

13:36 13 Jul 25

Workers were great and did a good job!

Jonathan Green

22:12 12 Jul 25

Made it same day and had parts with them. For a Saturday the price was very reasonable. Highly recommend.

Matt Noel

20:54 12 Jul 25

Jeremy came out quickly on a Saturday afternoon for an air conditioner repair. Didn’t have the parts but we appreciate the prompt service and he’ll be back once the part arrives.

Brian Shain

20:28 11 Jul 25

Because of recent storms it took a couple days to get them here but they did a fantastic job getting my sewer back up and running. Thanks guys!

Moose Splatter

20:07 11 Jul 25

We are extremely pleased with the work done in our home. We had an A/C and furnace unit replaced and despite the close quarters and complications with our prior equipment, they were professional, polite, and very competent in all that they did. We have had our share of bad companies, so it is a real blessing to have these guys in our back pockets. We highly recommend this business to anyone needing work, and their prices are very fair and reasonable!

Mary Miller

02:06 11 Jul 25

They were quick and efficient with their task. They were done very quickly

Rita barcus

00:00 11 Jul 25

It was a pleasure working with Boston today! He was very personable and communicated with us on the work he would do. At the end of the job, he explained what he did and our benefits and improvements…like the faucet was now protected from freezing up in the winter. He told us the other services Lanz provides, and they are available 24 hrs. We are appreciative of Lanz’s customer service and quick reply to our needs! In the future, Lanz will be first on our call list, in our time of need. Thanks to Boston and the Lanz Company!!0

Leah R

15:58 10 Jul 25

We’re really happy so far with our new system from Lanz! The touchscreen thermostat is a huge upgrade from our old Nest—it’s much more user-friendly. The house is staying comfortable, even on 90+ degree days, which is a noticeable improvement from our previous setup.We had a small hiccup during payment when I initially tried to use an expired card, but it was quickly resolved. The new card had already arrived—I had just overlooked it. Lanz was professional and understanding throughout, and we really appreciate the great service.Overall, the experience was smooth, professional, and genuinely impressive—we’re so glad we chose Lanz!

Larry Hall

13:49 09 Jul 25

Sandra Holloway

00:46 09 Jul 25

I will recommend Lanz to anyone the technician was nice went out of his way to help.

M Nadeem

21:47 08 Jul 25

I am very satisfied with the service provided by Lanz Plumbing. From the very beginning, their dispatcher and customer service team were kind, courteous, and eager to help. They answered all of my questions with patience and professionalism. Mr. Rich, the dispatcher, even followed up with a call to clarify some information I had received regarding their regular maintenance plans and the service charges for my tankless water heater.The technician, Mr. Jesse Lance, was excellent—warm, professional, and efficient. He made me feel comfortable and completed the job thoroughly. I truly appreciate the care and quality service I received. I will definitely recommend Lanz Plumbing to others.

Thom

21:21 08 Jul 25

Very friendly and fast service.

Robert Rea

19:19 08 Jul 25

UPDATE: 7-8-25. Received a call the next day. I appreciate people and companies who are not afraid to admit a mistake was made. I understand things happen and I appreciate Lantz reaching out to me and explaining what happened. They didn’t have to but they made it right……thank you.FIVE stars for the Tech who did the work, he was great.Friendly and explained everything. Communication is highlighted on Lantz website but it was a major issue for me. Reported this problem on Saturday, received text advising someone would contact me soon. Never happened. Reported again on Sunday & received a call advising someone would be there around 5 or 6. No one showed up. Eventually received a call after 8 pm advising they would be there tomorrow. They eventually showed up at 5:30 pm on Monday. I bought the system from Lantz around 5 years ago and I pay the annual service (Orange). I expected better. 5 stars for the Tech 1 star for customer service.

John Curtis

17:18 08 Jul 25

Called with minor plumbing emergency and Jesse H showed up within an hour and completed repairs quickly and professionally. He was courteous and repaired our leaks all within a little over an hour. Outstanding service!

Simply Monica

06:45 07 Jul 25

Last year Lanz sent someone to fix a small leak in my Condensation drain line. This year there was a crack found in the connect from my condensation drain line to the cooler coil as a result of that pipe being cut from last year causing another leak.. I paid for the repair $314.I’m hoping for fair compensation due to this second leak as a result of previous work.. my condensation line was found clean and NOT CLOGGED this year and the pan was also clean.I also have water damage as a result of this leak.. there is mold present and my drywall and carpet is ruined as a result. I’m willing to accept/negotiate fair compensation! Please help

Anne Clements

18:20 06 Jul 25

Have been working with this company for many years. They are adopted but pricey but worth it - very well organized and knowledgeable.

Patrick Floyd

17:35 06 Jul 25

Amazing service.

Jeff Woodcock

16:21 06 Jul 25

They did a great job for us.

Judy Argentieri

18:18 05 Jul 25

I called them at 10pm on July 2 because my AC stopped cooling. The technician called me and explained that he couldn’t get here that night but would be here the next morning around 9am as I would be the second client. I called the office in the morning and they explained it would probably be a little bit later in the morning. So the repair person arrived at my house around 11:30 AM. He diagnosed the problem and had everything working for me by 1:00PM. I am very pleased!

Karen

15:40 05 Jul 25

Patricia Meece

18:47 04 Jul 25

Crew cane to inspect AC. Both men were polite, efficient and thorough during the inspection. Finished within 30 minutes. I would schedule with Lanz again.

See all reviews Write a review

Full-Scale Comfort You Can Count On

Air Conditioning We keep your home or business cool all summer with top-class AC services. From installation to repair and more, we have you covered.

Heating Services Never worry again about warming your home or business with our comprehensive heating services. We service heat pumps, furnaces, boilers, and more.

Plumbing Services Our expert plumbers make stubborn clogs and leaky pipes a thing of the past. Time for a remodel or whole-home repiping? We'll take care of it all for you.

Underground Solutions We have the experience, advanced technology, and trenchless alternatives to tackle water lines, pipelining, and everything in between.

FREE Professional Second Opinion!

If you're unsure about a drain cleaning quote, we're here to help with free camera inspections and pressure-free second opinions for your peace of mind.

Since 2002

Customers Always Come First

Our core values are at the heart of everything we do: honesty, integrity, innovation, teamwork, excellence, and development. We're proud to deliver efficient service that gets the job done right the first time, every time. We always put our customers first with honest and transparent pricing, exceptional communication, and the promise to only recommend services that we truly believe benefit you. Our commitment to excellence is always backed by a 100% satisfaction guarantee.

About Us

Financing Options

When it's time for a new system, our financing options help you buy today and pay over time so you get just what you need, hassle-free.

Careers

Ready to jumpstart your HVAC or plumbing career? Apply online today to join a fun, supportive team and take your skills to the next level.

Special Offers

We're all about helping you save. Check out our special offers that help you upgrade your comfort without compromising your budget.

AC Repair

Furnace Repair

Duct Cleaning

Sewer & Drain Cleaning

Water Heaters

Sewer Pipes

Join the Family

Hassle-Free Maintenance Plans

Plumbing + HVAC Keep your systems running at peak performance with preventative maintenance designed to catch small problems.

Tiered Options We offer multiple unique plans and will help you choose the right one to meet your unique needs.

Fast Service Never sweat emergencies with our same-day or next-day service that gets you back to comfort in no time.

Exclusive Savings Take advantage of discounted repairs, lifetime system enhancements, extended warranties, and more.

Become a Member

Hear It From Your Neighbors

Read Our Reviews