What you pay for... It's not a commodity.

Posted On September 24th, 2018 by Lanz HVAC


What is behind pricing in HVAC industry?

We get the question all the time.  “You’re charging me $300 for a part that I can get for half of that price on Amazon. Why shouldn’t I just buy the part online and pay the lower price?”

The easy answer is because we are in the “service industry”.

Consider this scenario... When you go to your dentist, the dentist charges you $500 for a filling. While you can buy that same filling on Amazon for $40, you probably aren’t too upset with the markup because you automatically understand that your dentist is providing a service, backed by training, licensure, education, and experience. 

Similarly, you go to a restaurant and pay $4 for a beverage that you could pay less than a dollar on your own.  Why go to the restaurant and pay more? Because you are paying for the service, the ambiance, the environment, NOT having to do the dishes, and everything else you see and love about that restaurant.

By the same token, companies like Lanz Heating & Cooling, Inc are a service-related business with licensed, trained technicians who provide services that are always covered by a warranty. As we all know, most people aren’t going to (successfully) fix their own air conditioning unit. So, while you may be able to buy a part online for a fraction of the price, it is advisable to pay the extra costs and hire a company you can trust to provide you with quality service.

Here’s what you REALLY pay for when you’re paying $300 for a part rather than $50 for that same part on Amazon:


Training of Technicians

No matter the industry, quality education and training costs money. Every year, each one of our technicians participates in more than 150 hours of training on top of updating and reviewing their certifications.  When we hire someone new, even if they have 10 years of experience, they go through a rigorous onboarding process that lasts two weeks.  This training, onboarding, and certification is critical to make sure all technicians are 100% up to date on consistent changes being made to brands and models of HVAC units.

While you may save a few bucks if you hire an unlicensed technician, you won’t be protected and can be left open to countless issues. Would you go see an unlicensed doctor? Would you use an unlicensed real estate agent? We make sure the people coming to your home are trained, licensed, and certified! Many competitors cut costs by hiring people and putting them in service vans right away, but not us.  This is what makes Lanz different.


Certified Warranty

Not only do we equip our technicians with the best training and resources possible, we also promise 100% satisfaction guarantee on all the work we do.  We are committed to providing the highest level of service and installation in the industry.


Peace of Mind

When you choose to call us for service, you are opening up your home to one of our technicians. We want to make sure that our people are fully vetted with background checks and references. We put our name on each technician’s shirt, and we don’t take that lightly. You open your home to us and we make sure each person is someone we trust to provide quality service, the first time.  From fully-stocked vehicles complete with necessary parts to vetted and trained technicians, we aim to provide customers with the best service possible, every time.

We strive to be a trusted advisor. We’ll never recommend anything you don’t need and any recommendations we make are the ones we feel are appropriate.   We generally provide two options: what you should do and what you could do.  This presentation works for our clients and provides options based on their budget.


What You Pay For

Although it may be enticing to pay the $50 for the part on Amazon, it does not come with the expertise, training, trust, and reliability of Lanz Heating and Cooling, Inc employees and technicians.  

We appreciate the trust you have in us and we take that seriously. We’ve got you covered!


About Lanz Heating, Cooling & Plumbing: Founded by HVAC contracting veteran Troy Lanz of Illinois, in 2002, Lanz Inc. has grown in number of employees and in services offered to the homeowners and commercial businesses of Champaign County, Il. Lanz Inc. now employs more than 75 highly qualified professionals providing certified installations, repairs and maintenance of heating and cooling systems, heat pumps, air handlers, dehumidifiers, humidifiers, indoor air quality control systems, ductless split systems and geothermal solutions, plus cleaning of drains, vents and air ducts. Ask about our Comfort Club. Please call Lanz Inc. at 1-800-AIR-REPAIR or 217-355-5512 and connect with Lanz Inc. on the web at www.LanzInc.com.

Posted in Latest News

Summertime Savings: How to Use Energy Wisely During the Hot Summer Months

Posted On July 31st, 2018 by Lanz HVAC


We all dread the same thing during the summer months-opening our energy bill.


Let’s make opening that envelope something we do with confidence! We have everything you need to know about saving money and reducing your energy use this summer! Plus, wouldn’t it be nice to have a few extra bucks to spend on a family vacation instead?


Here are some tips to use energy more wisely for those incredibly hot summer weeks of July and August.



Enjoy the nighttime air.


Close windows during the day and keep them open at night to allow the cooler nighttime temperatures to keep your home cool naturally. Be sure to keep your air conditioner off while your windows remain open in the evenings.


Use a programmable thermostat.


Rather than having to remember to turn your air conditioner off each evening, consider installing a programmable thermostat to help regulate use throughout the day and while you sleep! During the day, keep your house as high as comfortably possible especially if you’re not home.  The smaller the difference between the indoor and outdoor temperatures, the lower your overall heating, and cooling bill will be.


THE MAGIC NUMBER. Did you know there is a magic number for what your thermostat should be at during the summer months? The US Department of Energy recommends 78 degrees Fahrenheit (26 degrees C). Raise your thermostat up seven to ten degrees F while you are away, as long as you’re out for more than two hours at a time, and you can save up to 10 percent on cooling costs.


With a programmable thermostat, you can avoid discomfort by having your thermostat return to 78 degrees before you return home.



Shades are your friend.


We’re not talking about sunshades.  Close the blinds, shades, and drapes on the sunny sides of your house.  The sun shining through your windows produces more heat and increases the work for your air conditioning unit. This also increases your energy bill.



Consider installing ceiling fans.


Not only are ceiling fans aesthetically pleasing, but they also help you reduce energy use. According to Energy.Gov, ceiling fans cost 5 cents less per hour to operate and allow you to reduce your temperature by 4 degrees without a reduction in comfort.



Be the grill master.


Fire up the grill as much as possible this summer. Try to avoid using heat-generating appliances, like the stove or oven, or wait to use them until later in the evening.  This reduces the amount of work for your air conditioner and, in the end, reduces your spending!



Invest in being energy efficient.


Get that energy efficient stamp of approval by investing in energy efficient windows and appliances.  You will save money in the long run by reducing your spending, especially on your air conditioning bill during the summer months. Learn more about the energy-efficient cooling systems we offer at Lanz.


Sealing and caulking any gaps or leaks will also help you save up to 10% on your home heating and cooling costs.



Save energy and save money


Now you can open that energy bill with confidence knowing you’ve saved energy and saved money!





About Lanz Heating, Cooling & Plumbing: Founded by HVAC contracting veteran Troy Lanz of Urbana, Illinois, in 2002, Lanz Inc. has grown in number of employees and in services offered to the homeowners and commercial businesses of Champaign County, Il. Lanz Inc. now employs more than 50 highly qualified professionals providing certified installations, repairs and maintenance of heating and cooling systems, heat pumps, air handlers, dehumidifiers, humidifiers, indoor air quality control systems, ductless split systems and geothermal solutions, plus cleaning of drains, vents and air ducts. Ask about our Comfort Club. Please call Lanz Inc. at 1-800-AIR-REPAIR or 217-355-5512 and connect with Lanz Inc. on the web at www.LanzInc.com.

Posted in Latest News

Keep Your Indoor HVAC System In Top Shape

Posted On July 31st, 2018 by Lanz HVAC


Before the late summer heat hits, it’s worth giving a good long do-it-yourself look at that vitally important indoor air conditioning and ventilation system - every component from the evaporator, blower and air handler to the ducts, wall intake, drainage hoses and floor registers.


Heed the advice of your local friendly HVAC experts from Lanz Heating and Cooling. Treat your home’s air conditioner or heat pump unit to some extra-careful attention and it should treat you to total in-home comfort the rest of this summer.


Check out our Top HVAC Tips to make sure your indoor air conditioning and ventilation system - also known as an evaporator - is ready to beat the heat:


1. Keep the path of airflow in your home’s ductwork clean and filtered.

It’s a smart year-round homeowner tip to replace (or clean, if it’s the reusable kind) the HVAC filter every couple of months - and even more often after the pollen-filled days of spring. This is a sure way to remove any dirt, fur, soot, and allergy-causing particles floating around the air you breathe. Just slide in a new clean air filter.


As an added bonus, a clean HVAC filter means a more efficient A/C system, which means lower energy bills, which means more summer fun.


Also, give a visual inspection to your A/C’s air intake vent, usually placed on a wall. Remove dust, cobwebs, and debris so it takes in plenty of clean air.




2. Make sure your condensate pan and drainage line are clear.


This is also a great tip you can use all year. Water from your inside evaporator coil can allow algae and mold to grow, eventually clogging the drain. The result is nasty odors, possible water damage and uncomfortably humid air in your home.


Step 1: About once a month, mix a cup of distilled vinegar or bleach liquid (not the gel, and nothing with harsh chemicals!) into 20 ounces of hot water.


Step 2: Turn OFF the electricity to the HVAC unit.


Step 3: Open the drain’s cover panel and pour.


The bleach kills all the bacteria, microbes and algae that may have built up in the drain pan. Your drainage pipes stay wide open and functional, making leaks less likely and allowing your A/C system to do its job of cooling and dehumidifying the air.


Which bleach? Just the regular kind - though our local expert from Lanz Heating and Cooling has a suggestion: “I always tell the homeowner to use lemon-scented bleach. Makes it smell pretty.”



3. Listen for any unusual sounds or noises.


Whirs, pings, thumps and bangs could indicate that your air comfort system’s motors and moving parts are wearing out, such as the fan, compressor or pump.


Experiment with your thermostat device by raising and lowering the desired temperature, and by switching the fan from “Auto” to “On” and back. Make sure the fan kicks on and turns off when it should, and make sure that when you set the temp lower than the outside temp, plenty of cool air is blasting out of all your home’s register vents.


As your HVAC system performs this test, listen closely - you might hear your home’s central air conditioning equipment trying to tell you something.



4. Take a tour of your home or office.


The amount of air being blown through each floor register should be the same throughout the entire house.

Ensure that all registers are installed and can open and close. Remove each register and stick a piece of rubber tubing into the vent. You should feel no blockage at all. Then replace the register.


If anything is amiss with your internal A/C unit - or if you just need total peace of mind - give us a call at 217-355-5512


We’ll stop by your residential or commercial property for a professional HVAC maintenance checkup of your home’s entire cooling and ventilation system.


When homeowners think about their home’s air conditioning, heating and ventilation systems, they often think first about that huge block sitting out in the backyard (the condenser coil). But when you need to know your family will be cool and comfortable at home the rest of this summer, it’s also what’s on the inside that counts.


About Lanz Heating, Cooling & Plumbing: Founded by HVAC contracting veteran Troy Lanz of Urbana, Illinois, in 2002, Lanz Inc. has grown in number of employees and in services offered to the homeowners and commercial businesses of Champaign County, Il. Lanz Inc. now employs more than 50 highly qualified professionals providing certified installations, repairs and maintenance of heating and cooling systems, heat pumps, air handlers, dehumidifiers, humidifiers, indoor air quality control systems, ductless split systems and geothermal solutions, plus cleaning of drains, vents and air ducts. Ask about our Comfort Club. Please call Lanz Inc. at 1-800-AIR-REPAIR or 217-355-5512 and connect with Lanz Inc. on the web at www.LanzInc.com.


Posted in Latest News

Join Lanz as Lifeline Connect Builds For a Better Tomorrow

Posted On June 26th, 2018 by Lanz HVAC

At Lanz Heating & Cooling, we aim to make an impact in more ways than quality HVAC service. Our commitment and dedication to the community is paramount in its importance to us.

In fact, it’s been a central tenet of our corporate mission at Lanz Inc. to be a local heating, cooling, air quality and plumbing company that has a positive impact beyond home services - and to encourage others in the community to join in so collectively we can make an even larger impact on more and more people everyday.

We’d like to share one way Lanz Inc. is working to give back - and we invite our customers, neighbors and fellow businesses of Urbana and Champaign County in Illinois to make an even bigger difference through their own contributions to this ongoing fundraiser which (spoiler alert) now involves motorcycles!

We’d like to introduce you to a wonderful organization called Lifeline Connect (please visit www.LifelineConnect.org to learn more about their recovery and learning center). For more than a decade, Lifeline Connect has worked to help men recover from the sometimes-lethal disease of addiction to opioids and/or alcohol. They rely on faith-based solutions to rebuild lives emotionally, socially and spiritually, with the absolute belief that there is no such thing as a lost cause.

Right now, Lifeline Connect has a facility here in Champaign County, Illinois, with capacity to house six men, but they’ve received approval to expand to a dormitory with the ability to accommodate 24 men - tripling the number of lives they can impact.

But financial support is needed to complete the expansion. See http://lifelineconnect.org/lc_newsletter-email_april-2018.

Lanz Inc. truly believes in the mission of this organization. Join us in our efforts to help end opioid addiction in our community.

  1. We have committed to providing all of the labor to install the plumbing and HVAC for the dormitory.
  2. Lanz has a fundraiser page set up for Lifeline Connect at https://www.mightycause.com/story/Lanzinc.
  3. On March 16, Lanz joined other Urbana and Champaign County partners to present a very special Recovery Blueprint 24 banquet and auction. (https://www.eventbrite.com/e/recovery-blueprint-24-tickets-42003087365#)
    We were able to raise some $134,000 to benefit Lifeline Connect’s dormitory expansion fund. Attendees were able to listen to life-changing stories from five amazing Lanz Inc. employees who are graduates of the Lifeline Connect program.
  4. On May 27, 2018, several Lifeline Connect staff and friends took off from Los Angeles on a 2,700-mile, four-day cross-country hog ride ending at the White House in Washington, D.C., raising some $100,000 toward the dorm project to benefit more central Illinois men in recovery from addiction. See Connecting Coast-to-Coast at http://lifelineconnect.org/recovery-conference.


Here’s where Lanz Inc. customers came in.

You cranked up your bikes and joined in the FUN(draiser) anywhere on the countrywide route! We even had an anonymous donor matched funds! The event was an amazing success!

Troy Lanz is the founder and president of Lanz Inc. and a big believer in the mission of Lifeline Connect.

“Our goal is to build the 24-man dorm to change lives and better our community by securing funding, materials and donations,” Troy said. “In addition, we are raising awareness for this epidemic by spreading the positive message, ‘there is no such thing as a lost cause.’”

About Lanz Heating, Cooling & Plumbing: Founded by HVAC contracting veteran Troy Lanz, in 2002, Lanz Inc. has grown in number of employees and in services offered to the homeowners and commercial businesses of Champaign County, Il. Lanz Inc. now employs more than 70 highly qualified professionals providing certified installations, repairs and maintenance of heating and cooling systems, heat pumps, air handlers, dehumidifiers, humidifiers, indoor air quality control systems, ductless split systems and geothermal solutions, plus cleaning of drains, vents and air ducts. Ask about our Comfort Club. Please call Lanz Inc. at 1-800-AIR-REPAIR or 217-355-5512 and connect with Lanz Inc. on the web at www.LanzInc.com.

Posted in Latest News