Always pleasant, courteous, knowledgeable servicemen. Perform maintenance quickly, efficiently, ask if I'm having any problems, if I have any questions. I've been using them for several years, and I've always been pleased. Today, Boston asked several times if I had any questions. I mentioned I had... Read More
Fantastic experience! They came in measured, told me my options for a hot water heater and came back and installed it. Phillip even fixed a leak under the sink because when he was under the house he saw the leak. He didn't have to tell me about that. Great people and service! I would definitely... Read More
The technician, Drew, that came out would get 11/10 for his help. He actually came out just to check if my thermostat was compatible with the smart thermostat I was wanting and while here he went above and beyond that. He stuck around to make sure the thermostat would turn back on after he had messe... Read More
The cookies were over the top. You just keep amazing me. You are an amazing organization especially in these days of less service for more money. I tell everyone about how good your service is and how great all your employees have been. I will continue to recommend you. Thanks for all you have done for me.
We had an excellent experience with Lanz. Nice, knowledgeable technicians who cleaned everything up before leaving and wore booties when going through the house. Very pleased with our purchases. Our salesperson Michael Savage started off the whole process in a very professional manner, explaining all our options and the pros and cons of each. Very nice guy. No pressure to buy. This was the best experience (by far) that we have ever had with a local company contracted to work on our house. The entire process was smooth and painless. Highly recommend!
Michael Savage was our salesman. He was very informative and knowledgeable. They had us all installed in 1 day with a new furnace and AC and it runs great!
The people at Lanz have been amazing! We have had quite a year of water emergencies and I’m so grateful that they have helped us every step of the way. They have been prompt, kind, honest and caring. With our most recent issue, Brandon really went the extra mile to make sure things were handled the best way possible.
A pipe created a 3’x3′ puddle in our kitchen ceiling on a Sunday morning, and we were able to call and have it fixed the same day, at no extra charge. Our technician was courteous, walked us through the repair process, and was able to recommend someone to repair the drywall damage.
When a home emergency struck, I knew immediately to call Lanz. The plumbing technician called me back right away and after a few pictures, he gave me my best and worse case scenarios. Ian arrived quickly, was professional, friendly, and was obviously an expert at what he does. As always, I would highly recommend Lanz.