Reviews

At Lanz Plumbing, Heating & Cooling, Inc. We are Focused on Providing the Best Service Around.

If you don’t believe us, read what our customers have said. Or if you would like to tell us yourself, please leave us a review by clicking the Google link below.

Review Us On Google
  • I chose Lanz after seeing a commercial on Fox 20. I was impreossed that Mr Lanz staked his reputation on the customers ability to trust his company. I choose well. Lanz is professional, organized and managed exceptionally. I dealt with four different employees over the process if installing a Mitsu... Read More
  • We are super impressed by the professionalism and excellent service Lanz provides. Thomas was really helpful and answered all of my questions. Great company! Update 12/16/21 Continue to be impressed with this company. Brett just installed a new hot water heater for us. Very professional and courte... Read More
  • We had a water pipe burst in our basement at night. They offered emergency services to shut off the leak and came early the next day to repair. They even were able to refer me to a water extraction company who has been really good so far as well. I was even able to go to work the next day. A plumber... Read More
  • Travis was on time, professional, courteous, and provided exactly the services requested. Pinhole leak right at the water main just past the water meter with 40-year-old faucets in the basement that I couldn't fully close due to age. Travis assisted with narrowing root cause, helped to identify both... Read More
  • Love these guys. They’re not the cheapest in the area, but they’re available 24/7 and are very quick to come out during times I need them most. They’ve installed a water heater for me, a new outside ac unit, repaired faucets, and most recently fixed my heater over the weekend. Good people, and... Read More
Jesse and his crew were beyond awesome. They did so many little things that no one else would of done. From saving a flowering plant we planted 9 years ago for my daughter Gabby that died on May 11th, 2012. They also made sure we had sewer before they left each night. Awesome Awesome Awesome!

Thank you so much!
Brett B

I would just like to say thanks for the prompt service call to replace the ejector pump in our basement which stopped working. I contacted your business on Monday 9/13 and Travis called me at 10:34 A.M. to say he was on his way. I would especially like to thank Travis Thomas for the great job that he did to replace the pump and all the work associated with the replacement.

I also signed up for the Orange Plumbing plan and will continue to be a customer of Lanz.

Thanks again,
Anthony D. Bruce

We have water! I just wanted to send a quick e-mail to thank you and your whole team. Every single person I have spoken to, e-mailed, or has been on-site working on the project has responded quickly, been super friendly, helpful, and professional. I called a number of companies to fix this problem because I didn’t have a ‘go to’ company for plumbing issues. Thanks to your excellent service, now I do.

I greatly appreciate everyone who helped turn a very stressful situation into one that was fixed in a very quick timeframe.

Martin

The plumbers were here for 6 hours. Very high teck stuff. coated a fiberglass 4 foot tube with epoxy. pulled it into the leaky sewer pipe from a rope that went all the way outside to my clean out tap. Inflated to 50 psi a bladder inside the tube to press the fiberglass into the pipe sides. In the photos, you can see where the epoxy leaked out through the bad pipe cracks. After hardening they cut holes in the epoxy tube for the tub and sink drains. Then spent 45 minutes on the roof drilling out the vent stack hole through the epoxy. WOW. I watched parts of it on their video camera inside the pipes. VERY professional staff. I highly recommend Lanz plumbing and heating. May get a new furnace/ AC from them this summer.

Just want to commend you for giving gift cards to encourage people to shop locally. Since we were in business for many years, I appreciate how important it is.

Thank you,
Phyllis R.

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The cookies were over the top. You just keep amazing me. You are an amazing organization especially in these days of less service for more money. I tell everyone about how good your service is and how great all your employees have been. I will continue to recommend you. Thanks for all you have done for me.

Sincerely,
Kay M.

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Thank you so much for the matched gift card to ‘The Original House of Pancakes’. Thank you for caring for our local community and businesses! Wishing you ‘better times’!

– Gail J.

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We had an excellent experience with Lanz. Nice, knowledgeable technicians who cleaned everything up before leaving and wore booties when going through the house. Very pleased with our purchases. Our salesperson Michael Savage started off the whole process in a very professional manner, explaining all our options and the pros and cons of each. Very nice guy. No pressure to buy. This was the best experience (by far) that we have ever had with a local company contracted to work on our house. The entire process was smooth and painless. Highly recommend!
Glenda H.

Michael Savage was our salesman. He was very informative and knowledgeable. They had us all installed in 1 day with a new furnace and AC and it runs great!
Randy M.

The people at Lanz have been amazing! We have had quite a year of water emergencies and I’m so grateful that they have helped us every step of the way. They have been prompt, kind, honest and caring. With our most recent issue, Brandon really went the extra mile to make sure things were handled the best way possible.
Mieke B.

A pipe created a 3’x3′ puddle in our kitchen ceiling on a Sunday morning, and we were able to call and have it fixed the same day, at no extra charge. Our technician was courteous, walked us through the repair process, and was able to recommend someone to repair the drywall damage.
Kirsten L.

When a home emergency struck, I knew immediately to call Lanz. The plumbing technician called me back right away and after a few pictures, he gave me my best and worse case scenarios. Ian arrived quickly, was professional, friendly, and was obviously an expert at what he does. As always, I would highly recommend Lanz.
Tami M.

I do not use public media for messages. However, I do want to let management know that we are delighted with the Lanz process from start to finish. Starting with Michael Savage who was thoroughly professional throughout the process.
I am a detail guy and one who compares everything and Michael had the answers and provided all the information I asked for in a timely manner. He is a tremendous asset to your organization. Chris and Cody also were 100% professional from laying covering across the carpet to explaining everything they would do through instruction on how to use the remote. We have had the system on for over 24hrs and are very happy with the decision. I should also tell you that we paid a heavy premium for the Mitsubishi due to the explanation by Michael as to why we needed that unit. You are truly fortunate in having People in your organization of the quality of Michael, Chris and Cody.
John F.

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