Reviews

At Lanz Plumbing, Heating & Cooling, Inc. We are Focused on Providing the Best Service Around.

If you don’t believe us, read what our customers have said. Or if you would like to tell us yourself, please leave us a review by clicking the Google link below.

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  • Austin and Kyle did a great job! Punctual, kept me informed the whole time, offered me options. I feel like the price is pretty on point for the service. They kept my house clean and were great about keeping the door closed so the pets don’t escape. Will definitely be using Lanz for our plumbing n... Read More
  • We had a camera run down our sewer line and then had the line cleared out of tree roots. We know we want to get our sewer pipe lined because we have old clay tile and if it were to break we cannot dig in our yard Brandon and Terry were extremely friendly, knowledgeable and helpful during the whol... Read More
  • The two gentlemen that came were great! They were knowledgeable, quick, thorough, polite and informative. We didn’t have an appointment scheduled but they were able to come within an hour of calling. They completed the job within 20 min and fully explained the issue and how to prevent it in the fu... Read More
  • Love these guys. They’re not the cheapest in the area, but they’re available 24/7 and are very quick to come out during times I need them most. They’ve installed a water heater for me, a new outside ac unit, repaired faucets, and most recently fixed my heater over the weekend. Good people, and... Read More
  • EDIT: I originally gave 4 stars (see below). After writing this review I was contacted within minutes to deal with my complaints in a very reasonable and generous way. I really appreciate that. Lanz has 4.9 stars average for a reason: they do care about their customers. The main people I remember sp... Read More
We have water! I just wanted to send a quick e-mail to thank you and your whole team. Every single person I have spoken to, e-mailed, or has been on-site working on the project has responded quickly, been super friendly, helpful, and professional. I called a number of companies to fix this problem because I didn’t have a ‘go to’ company for plumbing issues. Thanks to your excellent service, now I do.

I greatly appreciate everyone who helped turn a very stressful situation into one that was fixed in a very quick timeframe.

Martin

The plumbers were here for 6 hours. Very high teck stuff. coated a fiberglass 4 foot tube with epoxy. pulled it into the leaky sewer pipe from a rope that went all the way outside to my clean out tap. Inflated to 50 psi a bladder inside the tube to press the fiberglass into the pipe sides. In the photos, you can see where the epoxy leaked out through the bad pipe cracks. After hardening they cut holes in the epoxy tube for the tub and sink drains. Then spent 45 minutes on the roof drilling out the vent stack hole through the epoxy. WOW. I watched parts of it on their video camera inside the pipes. VERY professional staff. I highly recommend Lanz plumbing and heating. May get a new furnace/ AC from them this summer.

Just want to commend you for giving gift cards to encourage people to shop locally. Since we were in business for many years, I appreciate how important it is.

Thank you,
Phyllis R.

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The cookies were over the top. You just keep amazing me. You are an amazing organization especially in these days of less service for more money. I tell everyone about how good your service is and how great all your employees have been. I will continue to recommend you. Thanks for all you have done for me.

Sincerely,
Kay M.

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Thank you so much for the matched gift card to ‘The Original House of Pancakes’. Thank you for caring for our local community and businesses! Wishing you ‘better times’!

– Gail J.

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We had an excellent experience with Lanz. Nice, knowledgeable technicians who cleaned everything up before leaving and wore booties when going through the house. Very pleased with our purchases. Our salesperson Michael Savage started off the whole process in a very professional manner, explaining all our options and the pros and cons of each. Very nice guy. No pressure to buy. This was the best experience (by far) that we have ever had with a local company contracted to work on our house. The entire process was smooth and painless. Highly recommend!
Glenda H.

Michael Savage was our salesman. He was very informative and knowledgeable. They had us all installed in 1 day with a new furnace and AC and it runs great!
Randy M.

The people at Lanz have been amazing! We have had quite a year of water emergencies and I’m so grateful that they have helped us every step of the way. They have been prompt, kind, honest and caring. With our most recent issue, Brandon really went the extra mile to make sure things were handled the best way possible.
Mieke B.

A pipe created a 3’x3′ puddle in our kitchen ceiling on a Sunday morning, and we were able to call and have it fixed the same day, at no extra charge. Our technician was courteous, walked us through the repair process, and was able to recommend someone to repair the drywall damage.
Kirsten L.

When a home emergency struck, I knew immediately to call Lanz. The plumbing technician called me back right away and after a few pictures, he gave me my best and worse case scenarios. Ian arrived quickly, was professional, friendly, and was obviously an expert at what he does. As always, I would highly recommend Lanz.
Tami M.

I do not use public media for messages. However, I do want to let management know that we are delighted with the Lanz process from start to finish. Starting with Michael Savage who was thoroughly professional throughout the process.
I am a detail guy and one who compares everything and Michael had the answers and provided all the information I asked for in a timely manner. He is a tremendous asset to your organization. Chris and Cody also were 100% professional from laying covering across the carpet to explaining everything they would do through instruction on how to use the remote. We have had the system on for over 24hrs and are very happy with the decision. I should also tell you that we paid a heavy premium for the Mitsubishi due to the explanation by Michael as to why we needed that unit. You are truly fortunate in having People in your organization of the quality of Michael, Chris and Cody.
John F.

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